cproc.exe : What it is and how to remove it |
by Oscar Sodani | |
October 23, 2006 | |
Oscar Sodani is a founder of Help2Go and owner of Help2Go Networks, an IT consulting firm in the Washington D.C. area. Oscar holds the CISSP certification as well as industry certifications from Microsoft, Cisco and Novell. If your PC gets an error message when you boot up that states: Your computer may be infected with the Alcan worm. We'll show you how to remove it from your PC. The cproc.exe file is malware that usually resides in a directory called crunner in C:\Windows\system32\. If you are getting the error above, it usually means that your anti-virus program caught and killed the cproc.exe worm, but remnants still remain in your startup files. Follow the steps below to find and delete any remnants of cproc.exe , then search your computer for any other Alcan worm infections. You should bookmark or print this page before proceeding. Step A: Run Online Virus ScannersNow run the Panda ActiveScan virus scanner and the Housecall virus scanner as detailed in Step 1 of our guide to Get Rid of Spyware, Adware, and Web Browser Hijackers.
Step B: Run HijackThisContinue with the instructions in the Get Rid of Spyware guide. When you reach Step 5 in that guide you will run a program called HijackThis. In the HijackThis screen, you will be looking for an entry that look like this: O4 - HKCU\..\Run: [cprocsvc] C:\WINDOWS\system32\crunner\cproc.exe Check that entry and have HijackThis fix it. Now reboot your computer. After it restarts, find the crunner directory in C:\Windows\system32\ and delete it.
Step C: Run Brute Force UninstallerPlease follow the instructions in this link to remove the Alcan Worm from your computer : After rebooting your PC, you should be completely free of the cproc.exe error, as well as the Alcan worm. Special thanks to steamwiz for his help on this article. Have a question? Need help? Get free, friendly person-to-person help with your computer questions or spyware questions in our help forums! |