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Installing a multi purpose scanner??


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hayley23
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Joined: 13 May 2008
Posts: 1
Points: 0

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Posted: Tue 05/13/2008 5:57am [Post #1]

Am on a network computer were the printer(fax/scanner) is already installed into the computer. Trying to add the scanning device. but the printer brand isnt appearing on the adding an image device wizard..
Am not really to sure about how to go about it.....

Any help ?
 
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arraknid
Tech


Joined: 26 Dec 2006
Posts: 60
Points: 19

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Posted: Tue 05/13/2008 6:59am [Post #2]

You say its installed, so why are you trying to install again. Is it a new device?
Have you tried using the installation disk that came with the device? You'll need to have that, even if you take the Add New Hardware route (which shouldn't be necessary anyway).

Make sure the device is connected, stick the disk in and follow the instructions.
 
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