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tanto
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Joined: 04 May 2007
Posts: 16
Points: 0
Location: illinois
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| Posted: Tue 06/12/2007 5:27pm [Post #1] |
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Ok let me start off by saying that I had vundo trojan horses/spywear/etc. on my computer and with the help of the friendly staff of help2go my pc was back to normal and I thank them again 
But!
A week or so after my pc was cleaned out, it started to crash....randomly. At first it was rare; sometimes a blue screen of death or if I move my laptop in general it would crash.
I actually read the artical here about the BOS error and tried to fix it, but when I get to the part of the file in the minidump and click the dump in the analyze log, I would get, "Error cannot be found, etc. etc." After that, it started to get worse and crash more offen. Now, it crashes a lot and I can barely get on the internet, (It cannot reconize my wifi card sometimes; I would actually have to cancel installing the PCI drive and pull it out and in to get it to work.) Also to make matters worse, many of my icons have....gibberish on them O_o
I have no idea what to do; I wanted to get it checked out first before I get my pc to a shop; I bought my laptop for 165 bucks and it survived a lot of...crap, (my brother in law threw my bag with my laptop down the stairs and it survived...and it was put down not too gently on concrete a few times >_<) I guess my poor pc is starting to wear down from dumb people 
This is the message when I get the blue screen of death, (sometimes it reboots sometimes it doesn't)
***STOP: 0x000000D1 (0x00000010, 0x000002, 0x00000000, 0xBE82D700)
***Address BE82D700 base at BE808000, DateStamp 452ecbd3-bcmw15.sys
Beginning Dump of memory |
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Canuck
Help2Go Administrator
Joined: 22 May 2003
Posts: 6945
Points: 1425
Location: Edmonton, Alberta, Canada
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| Posted: Tue 06/12/2007 7:14pm [Post #2] |
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I think the clue might be here | Quote: | | At first it was rare; sometimes a blue screen of death or if I move my laptop in general it would crash. |
. With the other info you give on its handling, I would sugest it's a hardware problem, possibly hard drive. Download HD Tune at http://www.hdtune.com/ and run it. Let us know the results. |
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Basementgeek
Supreme Guru
Joined: 01 Jan 2003
Posts: 12000
Points: 1188
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| Posted: Tue 06/12/2007 7:19pm [Post #3] |
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I am not finding out anything on your error codes, assuming that you typed them correctly 
| Quote: | | if I move my laptop in general it would crash |
Boy this is something we can't fix. Some thing is loose probably, maybe cracked/broken. As you said it has not been treated very well.
This could easily cost more to fix, than you paid for it. If can get to the RAM, try reseating it.
BG
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tanto
Member
Joined: 04 May 2007
Posts: 16
Points: 0
Location: illinois
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| Posted: Wed 06/13/2007 12:30pm [Post #4] |
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Ah....great...*smacks heads* Well it's going to be a while before I go to the shop then
Here the HD scan you requested
HD Tune: IBM-DARA-212000 Benchmark
Transfer Rate Minimum : 1.1 MB/sec
Transfer Rate Maximum : 13.2 MB/sec
Transfer Rate Average : 9.7 MB/sec
Access Time : 20.5 ms
Burst Rate : 28.5 MB/sec
CPU Usage : 9.8%
HD Tune: IBM-DARA-212000 Error Scan
Scanned data : 11505 MB
Damaged Blocks : 0.0 %
Elapsed Time : 23:54
HD Tune: IBM-DARA-212000 Health
ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 100 100 62 0 Ok
(02) Throughput Performance 100 100 40 0 Ok
(03) Spin Up Time 127 127 33 1 Ok
(04) Start/Stop Count 95 95 0 8664 Ok
(05) Reallocated Sector Count 100 100 5 0 Ok
(07) Seek Error Rate 100 100 67 0 Ok
(0 Seek Time Performance 100 100 40 0 Ok
(09) Power On Hours Count 78 78 0 9825 Ok
(0A) Spin Retry Count 100 100 60 0 Ok
(0C) Power Cycle Count 99 99 0 1888 Ok
(C4) Reallocated Event Count 100 100 0 3 Ok
(C5) Current Pending Sector 100 100 0 0 Ok
(C6) Offline Uncorrectable 100 100 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok
Power On Time : 9825
Health Status : Ok
HD Tune: IBM-DARA-212000 Information
Firmware version : AR4IA52A
Serial number : AH0AHQ91933
Capacity : 11.2 GB (~12.1 GB)
Buffer size : 418 KB
Standard : ATA/ATAPI-4
Supported mode : UDMA Mode 4 (Ultra ATA/66)
Current mode : UDMA Mode 2 (Ultra ATA/33)
S.M.A.R.T : yes
48-bit Address : no
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : no
Automatic Acoustic Management: no
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : no
Partition : 1
Drive letter : C:\
Label :
Capacity : 11507 MB
Usage : 51.87%
Type : NTFS
Bootable : Yes |
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Canuck
Help2Go Administrator
Joined: 22 May 2003
Posts: 6945
Points: 1425
Location: Edmonton, Alberta, Canada
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| Posted: Wed 06/13/2007 1:07pm [Post #5] |
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The report looks OK. As BG suggests, it could be a bad/dirty connection. As far as a laptop goes I'd take it in to a tech and get it check out, dektops PC are easier to get into. |
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tanto
Member
Joined: 04 May 2007
Posts: 16
Points: 0
Location: illinois
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| Posted: Fri 06/15/2007 12:20pm [Post #6] |
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thanks; guess I gotta take it to a shop since I cannot see the ram without removing something :/
still thanks for everything once again; wonderful site |
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Canuck
Help2Go Administrator
Joined: 22 May 2003
Posts: 6945
Points: 1425
Location: Edmonton, Alberta, Canada
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| Posted: Fri 06/15/2007 2:37pm [Post #7] |
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Please get back to us and let us know the outcome ... sorry we don't seem to be able to come up with a fix on this. |
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