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Osc
Help2Go Administrator
Joined: 01 Jan 1999
Posts: 1789
Points: 516
Location: Washington, DC
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| Posted: Fri 10/12/2007 9:59am [Post #1] |
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Last weekend, we moved to a new server. It's the same hosting company - just a newer, faster server to run on.
Last night, that server experienced a hardware failure. After languishing on the phone with "technicians" in India until 4am, I decided to give up and move the site back to our older, reliable server.
Unfortunately, this means that I had to restore the site from my backups, which means that we lost all posts from Thursday, midnight-6pm EST. (Midnight is when the last backup occurred, 6pm is when the server failed.)
Please accept my apologies if your post was lost - I did everything under my power to sort it out and tried very hard not to lost any data, but sometimes, as many techs know, it's just a whole lot less mess to go back to your last known good configuration. 
If you see any problems with the site, please bring it to my attention. My next step is to restore the Help2Go Detective back to working order.
Thanks,
Oscar
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Oscar Sodani
Help2Go Administrator
Last edited by Osc on Wed 10/17/2007 8:33am; edited 1 time in total |
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baconbits
Member
Joined: 29 Sep 2004
Posts: 33
Points: 3
Location: Texas & Louisiana
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| Posted: Fri 10/12/2007 11:38am [Post #2] |
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Thank you, Osc, for your lengthy, tedious, difficult work.
When my old faithful Help2Go site didn't come up, I knew it had to be the server because ya'll are too good to let the error be on your end!!
baconbits |
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POADB
Spyware Fighter
Joined: 23 Jul 2007
Posts: 137
Points: 27
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| Posted: Sun 10/14/2007 4:06am [Post #3] |
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Indian Networking:
And you were calling them for tech support??? Geez...
lol |
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steamwiz
Supreme Guru
Joined: 12 Sep 2003
Posts: 14022
Points: 2332
Location: Yorkshire U.K.
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| Posted: Sun 10/14/2007 1:32pm [Post #4] |
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C.Frihi
Member
Joined: 25 Sep 2007
Posts: 12
Points: 0
Location: South Carolina
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| Posted: Mon 10/15/2007 2:41pm [Post #5] |
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| POADB wrote: | Indian Networking:
And you were calling them for tech support??? Geez...
lol |
AAAAAAAAAAMEN.
The brother's more of a man than I am. I was dealing with one of them once .... and I did loose it. Im' not proud of it but it did happen.
Kudos to you.
C.Frihi
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You reap what you sow. ...... |
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