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computer slow, esp at startup


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Mobster82
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Joined: 25 Jan 2004
Posts: 39
Points: 0

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Posted: Thu 04/17/2008 1:18pm [Post #1]

Hi,

I've found my computer has slowed down at startup. I've run all the reccomended anti spyware programs. I was also wondering about adaware and spybot. I notice that these are not still recommended in your article on removing spyware. Do I still need them or does Superantispyware and avg spyware take care of everything. Thanks for your help.

Logfile of HijackThis v1.99.1
Scan saved at 12:16:43 PM, on 4/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.htm l
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html /native/x86/win32/activex/hcImpl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst. cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/popcap/zuma/popca ploader_v6.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay101.hotmail.msn.com/activex/HMAtchmt. ocx
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
 
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Canuck
Help2Go Administrator


Joined: 22 May 2003
Posts: 6945
Points: 1425
Location: Edmonton, Alberta, Canada

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Posted: Thu 04/17/2008 3:58pm [Post #2]

To start with, I'm not a HJT expert, we Help2Go and other similar computer help sites are experiencing a shortage of such experts . I can tell you however that you appear to have quite a few programs running in the background ( the 04 entries ). The important ones that need to run are anti virus and Spyware programs, firewall, if this is a laptop the mouse pad software and very little more. Suggest you do a google search on the different programs and determine if you feel they[re needed to be running all the time. For example, if you look up the first 04 entry igfxtray.exe on google you'll find this http://www.liutilities.com/products/wintaskspro/process library/igfxtray/ and basically saying that it's not a critical component and therefore can be stopped.

Again as I mentioned, I'm not trained with HJT, however there is a different way to stop these programs from running.

Go to Start > Run > type in msconfig > OK > Startup tab > in the 'Startup Item' column you'll see boxes with check marks in them, these programs are running in the background and using up your RAM and slowing you down. Start at the top, do a search in google of that item and look up the process information on each item. It should tell you if the program is needed or not, however it goes a little deeper than that. For example, it will probably say that a graphic card (ATI etc) is needed, but in fact, unless you're a heavy game player and need to adjust your monitor settings all the time, it's not needed at all .. you'd uncheck the box. As I say, go through the list and figure out what you really need. Remember, when stopping these processes running, you are not uninstalling these programs, they can easily be activated by going through Start > All Programs or through a shortcut on your desktop. Also. at any time you can go back into msconfig and check the program again if you feel it needs to be running.

After unchecking the boxes, >OK and then reboot your PC. When rebooted, a configuration window will open, check the box 'do not show this message again' or words to this effect > OK and your done. From this point, you should see an improvement in boot up time as well as a general increase in PC speed.

If you have any questions in regards to some of the running background programs, give us the Startup Item (in list form) and we'll give you our advice.

Hope this helps.
 
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Osc
Help2Go Administrator


Joined: 01 Jan 1999
Posts: 1789
Points: 516
Location: Washington, DC

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Posted: Thu 04/17/2008 4:50pm [Post #3]

You can remove Adaware and Spybot - having AVG and Superantispyware will take care of almost all spyware issues.

Oscar

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Oscar Sodani
Help2Go Administrator
 
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Mobster82
Member


Joined: 25 Jan 2004
Posts: 39
Points: 0

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Posted: Thu 04/17/2008 11:14pm [Post #4]

Thanks for your help. Here's the list of my startup items if you have any advice. My computer is a Toshiba Satellite laptop.
One of the lines was blank, but its location is HKLM\Software\microsoft\windows\currentversion\run


Igfxtray
synTPLpr
SynTPEnh
Thotkey
NDSTray
AGRSMMSG
SmoothView
TvsTray
SMax4PNP
Smax4
TFncKy
TPSMain
PadExe
pinger

ifrmewrk
EOUWiz
maximizer_startup
tfswctrl
NeroCheck
avgcc
MSASCui
QTTask
iTunesHelper
zlclient
ctfmon
toscdspd
TeaTimer
SUPERAntiSpyware
Adobe Reader Speed Launch
RAMASST
iTunesHelper
MtdAcq
 
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Canuck
Help2Go Administrator


Joined: 22 May 2003
Posts: 6945
Points: 1425
Location: Edmonton, Alberta, Canada

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Posted: Fri 04/18/2008 1:36am [Post #5]

Igfxtray Not needed

synTPLpr Keep touch Pad

SynTPEnh touchpad features such as scrolling and tap zones if not used uncheck


Thotkey Associated with the Fn+ keys on Toshiba laptops if you've set function keys keep ..if not uncheck


NDSTray if you're not on network .. uncheck


AGRSMMSG IBM AMR modem driver .. if you don't use modem .. uncheck

SmoothView TOSHIBA Zooming Utility - allows "automatic" zoom feature in some appications. if you don't use ..uncheck


TvsTray Allows you to change sound settings on the fly - default setting is "build-in speaker .. not needed



SMax4PNP SoundMax integrated sound. not needed

Smax4 System Tray icon for SoundMax not needed


TFncKy Deals with the - key combinations on a Toshiba laptop .. probably not needed

TPSMain Provides access to Power Saver settings on a Toshiba laptop. You've probably set this manually .. not needed

PadExe Toshiba Touch and Launch - offers easy movement and freedom of programs navigation with TouchPad ..probably not needed

pinger Toshiba updates not needed .. check manually once or twice a year

ifrmewrk Associated with the Intel PRO/Set Wireless software .. if you go wireless you probably need this.

EOUWiz Ease of Use Wizard Application for Intel wireless cards .. not needed

maximizer_startup Toshiba Notebook Maximizer software - adjust settings to save battery power and increase efficiency .. not needed .. again you probably set this manually

tfswctrl If you use Nero for writing CDs this is not needed

NeroCheck Keep if using Nero for writing cds

avgcc Keep virus scanner

MSASCui Microsoft's Windows Defender Antispyware program keep


QTTask Not needed, but to really stop this from loading it requires a Registry edit


iTunesHelper same as above .. a real pain

zlclient Firewall program from Zonelabs .. keep

ctfmon language/alternative input services in Office XP .. not needed, but you can't get rid of it

toscdspd Used to provide an acoustic silencer for the CD drive Not needed

TeaTimer TeaTimer is a new tool of Spybot S&D but if using SUPERAntiSpyware it really isn't needed

SUPERAntiSpyware Keep

Adobe Reader Speed Launch not needed

iTunesHelper entered twice, uncheck and see if you can lose one of the entries

MtdAcq Creative_MediaSource "Sound Sniffer" Not needed

The blank line uncheck box.

If you have any questions about any particular program, check it out at http://www.bleepingcomputer.com/startups/tfswctrl.exe-5 724.html . Again I stress, this is what I would choose to do, also remember you can also re-check box if you feel you need a particular program running.

Hope this is of some help.
 
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Mobster82
Member


Joined: 25 Jan 2004
Posts: 39
Points: 0

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Posted: Sun 04/20/2008 12:58am [Post #6]

I applied your suggestions and my laptop is running much quicker. Thanks for all the help.
 
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