Download DDS from
|HERE| or
|HERE| or
|HERE| and save it to your desktop.
Vista users right click on
dds and select
Run as administrator (you will receive a UAC prompt, please allow it)
*
XP users Double click on
dds to run it.
* If your antivirus or firewall try to block DDS then please allow it to run.
* When finished DDS will open two (2) logs.
1) DDS.txt
2) Attach.txt
* Save both logs to your desktop.
* Please copy and paste the entire contents of both logs in your next reply.
Note: DDS will instruct you to post the Attach.txt log as an attachment.
Please just post it as you would any other log by copy and pasting it into the reply.