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  1. #1
    Osc
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    Default Article: What is CIJScannerRegister

    Oscar Sodani
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  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    I did a check on CIJScannerRegister ,correct me if I'm wrong Oscar, but is this just happening to Macs? Most of the references on search seem to point that way. Where would I find this on an PC running XP?


  3. #3
    Moderator Forum Moderator arraknid's Avatar
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    I saw this last month on 2 of our Macs. CIJScannerRegister is a Canon utility that scans networks for network printers and is installed on Macs by default. As it wasn't a requirement to have it installed, we just got rid of it.

    Location is ./Library/Printers/Canon/BJPrinter/Utilities/Canon IJ Network Scan Utility

    Strangely, it wasn't a problem until recently, so what triggered it is a mystery. Best guess is an Apple update!

    Also it doesn't appear or affect PC's.

  4. #4
    Osc
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    Yes - this is a Mac-only problem. I experienced it immediately after applying the 10.6.4 update, so it looks like that update is what causes the utility to suddenly turn on.

    (I bet it it will be fixed in the 10.6.5 update)

  5. #5
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    I have the problem with Mac OS X 10.6.7 that CIJScannerRegister crashes the Mac quite often. I renamed the application CIJScannerRegister.app to CIJScannerRegister.app.back in the directory /Library/Image Capture/Support/LegacyDeviceDiscoveryHelpers to see if that helps.
    This is not directly correlated to this post but I think that it might be helpful to give another reason to avoid using that application.

    Code:
    Interval Since Last Panic Report:  25715 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    9F520F26-39D2-4801-A4F2-FB51E2FDE2AD
    
    Wed Apr 13 15:35:43 2011
    panic(cpu 1 caller 0x226b57): "thread_invoke: preemption_level -1, possible cause: unlocking an unlocked mutex or spinlock"@/SourceCache/xnu/xnu-1504.9.37/osfmk/kern/sched_prim.c:1471
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x58f23c08 : 0x21b510 (0x5d9514 0x58f23c3c 0x223978 0x0) 
    0x58f23c58 : 0x226b57 (0x59076c 0xffffffff 0x590704 0x226427) 
    0x58f23cd8 : 0x22725d (0xb38c01c 0x2983c16d 0xffffffff 0x6) 
    0x58f23d48 : 0x2272eb (0x48eeb0 0x0 0x0 0x2a358d) 
    0x58f23d68 : 0x48ecb8 (0x48eeb0 0xca00430 0x58f23d88 0x2a358d) 
    0x58f23dd8 : 0x49be41 (0x0 0x0 0x49c0d5 0x0) 
    0x58f23ed8 : 0x49c69e (0x0 0x1 0x9ac0b10 0x0) 
    0x58f23f78 : 0x4f6075 (0xb49f540 0x9bd5568 0x9ac0ae4 0x1) 
    0x58f23fc8 : 0x2a144d (0x9bd5564 0x0 0x10 0x9bd5564) 
    
    BSD process name corresponding to current thread: CIJScannerRegist
    
    Mac OS version:
    10J869
    
    Kernel version:
    Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
    System model name: MacBookPro5,3 (Mac-F22587C8)
    
    System uptime in nanoseconds: 48701951861117
    unloaded kexts:
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