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  1. #1
    Member Spyware Fighter DonnaB's Avatar
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    Default Fake Tech Support Scam

    Have you received a phone call at your home from someone claiming to be working for Microsoft or your ISP? Did they claim that they weren't selling anything, but instead wanted to help you clean up a malware infection on your PC?

    Well, if so, beware.
    Read more ---> Study reveals scale of fake tech support call scams | Naked Security
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    Yep, I got one ... the guy just got his first sentence out when I told him it was crap and I hung up. Tell your friends and loved ones about this, stress that none of the legitimate computer related companies contact you by phone (unless you have initated contact).


  3. #3
    Member Spyware Fighter DonnaB's Avatar
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    At a boy Canuck! Wonder if they'll call back? If so, here's some info on how to prevent being taken by the scam and where to report the calls and what information is needed to file a report. Couldn't find much on how to report outside of the US.

    Here's more and how to report the calls to your local Authorities.

    Because phone scammers rely on deceiving, Microsoft believes the most effective protection lies in consumer education to prevent people from becoming victims in the first place.

    The following is Microsoft’s advice:
    • Be suspicious of unsolicited calls related to a security problem, even if they claim to represent a respected company.
    • Never provide personal information, such as credit card or bank details, to an unsolicited caller.
    • Do not go to a website, type anything into a computer, install software or follow any other instruction from someone who calls out of the blue.
    • Take the caller’s information down and pass it to the authorities.
    • Use up-to-date versions of Windows and application software.
    • Make sure security updates are installed regularly.
    • Use a strong password and change it regularly.
    • Make sure the firewall is turned on and that antivirus software is installed and up to date.
    The above found here:

    Microsoft Survey Reveals Extent of Emerging Internet Phone Scam

    How/where to report:

    Report the Microsoft phone scam

    Local FBI Office Listings
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"