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  1. #1
    Member reddogleader's Avatar
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    Default Unwanted Software

    I recently bought a Toshiba Satellite L750 laptop which came with a host of inbuilt (and unasked for) software. Among this was a suite of various programs from Nero. I have not used these programs before but when I attempt to run them I get the message that the particular prorgam item needs upgrading. This, of course, can only be done at a price. It seems unfair that I should pay for software that I cannot use. If I had the choice I would rather have purchased the laptop without the Nero suite and installed my own software. Comments would be appreciated.
    A little help is worth a ton of sympathy.

    Dell Inspiron
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  2. #2
    Member MrDarn's Avatar
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    If you had bought the laptop free of other programs, it would have cost about twice the price!

    these companies pay the manufacturer for the privilege of having their software pre-installed, and is the reason you can get a laptop for around the same price as a new copy of windows 7!

    i usually spend the first 24 hours like this:

    Buy laptop
    let it run its first use setup
    make recovery disks (VERY important!!!)
    download a new antivirus (usually avast, but i've been looking at MSE lately), ccleaner, and any specific removal tools needed for norton, avg, and anything else involved
    disconect from my network, run the uninstallers, remove anything i dont want from add/remove programs and install ccleaner.
    run ccleaner, use the tools section to delete any unwanted startup programs.
    reboot
    install avast
    reboot
    update avast
    run boot time scan (or normal scan if not available)
    create a restore point, named something witty. ('weightloss complete' was the last one!)
    run windows update.

    only then do i start installing my own software, like open office and firefox etc.

    Its a pain in the butt, but better than paying the extra money.

    Back in the winxp days, i paid for a new copy of winxp, and used it to reload a bare bones version of windows on my pc, and every new pc that i got my hands on, and it paid for itsself in a week.

    I still now get people asking me to set up their new PC's, because the difference between a bare Windows PC and a pre-loaded one is so great!
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  3. The Following 2 Users Say Thank You to MrDarn For This Useful Post:


  4. #3
    Member reddogleader's Avatar
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    Cheers Mcdarn. We work very much upon the same lines.
    A little help is worth a ton of sympathy.

    Dell Inspiron
    Windows 10
    Edge

  5. #4
    Member Spyware Fighter DonnaB's Avatar
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    Hi RDL

    The following program may help also:

    PC Decrapifier

    Also, if you'd like, browse through the preinstalled programs and gather a list that you think you do not want to keep or are unsure of. We can give you an idea of what they are for and in turn decide if you may want to keep them or not.
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  6. #5
    Member reddogleader's Avatar
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    Thanks my favourite lady.
    A little help is worth a ton of sympathy.

    Dell Inspiron
    Windows 10
    Edge

  7. #6
    Member MrDarn's Avatar
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    Quote Originally Posted by DonnaB View Post
    Also, if you'd like, browse through the preinstalled programs and gather a list that you think you do not want to keep or are unsure of. We can give you an idea of what they are for and in turn decide if you may want to keep them or not.


    You know me... if there is an easy way...

    you use Ccleaner yeah?

    open the cleaner, select "tools" from the left, select "uninstall" then select "save to text file".

    copy that and post it, deleting any you are sure about, if you can't be bothered to write them all down
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  8. #7
    Member reddogleader's Avatar
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    Thanks for another good tip McDarn. Having got the bit between my teeth I am now looking at all aspects of the installed software. I have a "PC Cleaner Pro is turned off" message but I can't find the program anywhere and, to my knowledge, have never installed it. I also found InstallBrain Updater which I never consciously installed and which has now been removed thanks to Revo unistaller, a most useful tool. The plot thickens. One thing I have learned is that downloading freebies can be fraught with perils unless you read ALL the installing instructions and untick all the unwanted extras which are sometimes hidden among the jargon.
    A little help is worth a ton of sympathy.

    Dell Inspiron
    Windows 10
    Edge

  9. #8
    Member Spyware Fighter DonnaB's Avatar
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    PC Cleaner Pro is a registry cleaner (not good ). May have come preinstalled or as an enticement when other software was downloaded. See if you can find the folder in C:\windows\programs.

    Also, post an uninstall list by following MrDarn's instructions above using Ccleaner.
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  10. #9
    Member reddogleader's Avatar
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    As suggested I am listing siftware below. I subscribe to AVS as I find their software useful for what I am interested in although I never use their registry cleaner (or anyone else's). I wonder about the amount of inbuilt Toshiba software,
    ActiveX-kontroll för fjärranslutningar för Windows Live Mesh Microsoft Corporation 02/08/2011 5.57 MB 15.4.5722.2
    Adobe AIR Adobe Systems Incorporated 05/02/2012 3.1.0.4880
    Adobe Flash Player 11 ActiveX Adobe Systems Incorporated 17/02/2012 6.00 MB 11.1.102.62
    Adobe Flash Player 11 Plugin 64-bit Adobe Systems Incorporated 19/02/2012 6.00 MB 11.1.102.62
    Apple Application Support Apple Inc. 08/02/2012 61.2 MB 2.1.6
    Apple Mobile Device Support Apple Inc. 08/02/2012 24.9 MB 4.0.0.97
    Apple Software Update Apple Inc. 08/02/2012 2.38 MB 2.1.3.127
    Atheros Bluetooth Filter Driver Package Atheros Communications 15/11/2011 99.00 KB 1.00.007
    Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver Atheros Communications Inc. 15/11/2011 1.0.0.36
    Atheros Driver Installation Program Atheros 15/11/2011 9.2
    AVG Security Toolbar AVG Technologies 06/03/2012 10.0.0.7
    AVS Audio Converter 7 Online Media Technologies Ltd. 16/02/2012
    AVS Audio Editor 7.1 Online Media Technologies Ltd. 16/02/2012
    AVS Audio Recorder version 4.0 Online Media Technologies Ltd. 16/02/2012
    AVS Cover Editor 2.0.1.3 Online Media Technologies Ltd. 16/02/2012
    AVS Disc Creator 5 Online Media Technologies Ltd. 16/02/2012
    AVS Document Converter 2.1.2 Online Media Technologies Ltd. 16/02/2012 17.0 MB
    AVS DVD Copy version 4.1.2 Online Media Technologies Ltd. 16/02/2012
    AVS Image Converter 2.1.2.169 Online Media Technologies Ltd. 16/02/2012
    AVS Media Player 4.1.8.93 Online Media Technologies Ltd. 16/02/2012
    AVS Photo Editor Online Media Technologies Ltd. 16/02/2012
    AVS Registry Cleaner version 2.2 Online Media Technologies Ltd. 16/02/2012
    AVS Ringtone Maker version 1.6 Online Media Technologies Ltd. 16/02/2012
    AVS Screen Capture version 2.0.1 Online Media Technologies Ltd. 16/02/2012
    AVS Update Manager 1.0 Online Media Technologies Ltd. 16/02/2012
    AVS Video Converter 8 Online Media Technologies Ltd. 16/02/2012
    AVS Video Editor 6 Online Media Technologies Ltd. 16/02/2012
    AVS Video Recorder 2.4 Online Media Technologies Ltd. 16/02/2012
    AVS Video ReMaker 4.0.8.140 Online Media Technologies Ltd. 16/02/2012
    AVS4YOU Software Navigator 1.4 Online Media Technologies Ltd. 16/02/2012
    BBC iPlayer Desktop British Broadcasting Corp. 03/02/2012 3.2.14
    Bluetooth Stack for Windows by Toshiba TOSHIBA CORPORATION 15/11/2011 73.7 MB v8.00.04(T)
    Bonjour Apple Inc. 08/02/2012 2.00 MB 3.0.0.10
    CCleaner Piriform 25/02/2012 3.16
    Conexant HD Audio Conexant 15/11/2011 8.51.1.0
    Folder Size 1.9.5.0 MindGems, Inc. 23/02/2012 2.98 MB 1.9.5.0
    Foxit Reader 5.1 Foxit Corporation 25/02/2012 30.8 MB 5.1.4.104
    Google Toolbar for Internet Explorer Google Inc. 06/03/2012 7.3.2614.234
    Intel(R) Management Engine Components Intel Corporation 15/11/2011 7.0.0.1144
    Intel(R) Processor Graphics Intel Corporation 15/11/2011 8.15.10.2353
    Intel(R) Rapid Storage Technology Intel Corporation 09/02/2012 10.1.2.1004
    iTunes Apple Inc. 08/02/2012 172.5 MB 10.5.3.3
    Java(TM) 6 Update 20 Sun Microsystems, Inc. 02/08/2011 97.2 MB 6.0.200
    Malwarebytes Anti-Malware version 1.60.1.1000 Malwarebytes Corporation 17/02/2012 17.4 MB 1.60.1.1000
    Microsoft .NET Framework 4 Client Profile Microsoft Corporation 02/08/2011 38.8 MB 4.0.30319
    Microsoft Office Enterprise 2007 Microsoft Corporation 10/02/2012 12.0.6425.1000
    Microsoft Office File Validation Add-In Microsoft Corporation 18/02/2012 7.95 MB 14.0.5130.5003
    Microsoft Primary Interoperability Assemblies 2005 Microsoft Corporation 02/08/2011 7.75 MB 9.0.21022
    Microsoft Silverlight Microsoft Corporation 03/02/2012 50.6 MB 5.0.61118.0
    Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 02/08/2011 1.70 MB 3.1.0000
    Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 05/02/2012 0.29 MB 8.0.61001
    Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Corporation 15/11/2011 0.61 MB 8.0.61000
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 02/08/2011 0.77 MB 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 08/02/2012 0.77 MB 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 02/08/2011 0.58 MB 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 02/08/2011 0.58 MB 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 08/02/2012 0.59 MB 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Corporation 17/02/2012 11.0 MB 10.0.30319
    Mozilla Firefox 10.0.2 (x86 en-GB) Mozilla 17/02/2012 35.4 MB 10.0.2
    MSXML 4.0 SP2 (KB954430) Microsoft Corporation 08/02/2012 1.28 MB 4.20.9870.0
    MSXML 4.0 SP2 (KB973688) Microsoft Corporation 08/02/2012 1.33 MB 4.20.9876.0
    Picasa 3 Google, Inc. 03/03/2012 3.8
    PlayReady PC Runtime amd64 Microsoft Corporation 02/08/2011 2.06 MB 1.3.0
    RealPlayer RealNetworks 02/03/2012
    Realtek USB 2.0 Reader Driver Realtek Semiconductor Corp. 15/11/2011 1.0.0.15
    Recuva Piriform 03/02/2012 1.42
    Revo Uninstaller 1.93 VS Revo Group 03/02/2012 1.93
    RoboForm 7-7-1 (All Users) Siber Systems 17/02/2012 20.0 MB 7-7-1
    Serif MoviePlus X5 Serif (Europe) Ltd 09/02/2012 1,306 MB 7.0.2.018
    Silent Hunter 5 Ubisoft 23/02/2012 1.2.0
    Silent Hunter III Ubisoft 23/02/2012 2,499 MB 1.4.0000
    Skype™ 5.3 Skype Technologies S.A. 02/08/2011 16.6 MB 5.3.120
    Smart Defrag 2 IObit 03/02/2012 9.11 MB 2.3
    STOPzilla iS3 Inc. 09/02/2012 38.4 MB 5.0.97.45
    Synaptics Pointing Device Driver Synaptics Incorporated 15/11/2011 46.4 MB 15.2.11.1
    TOSHIBA Assist TOSHIBA CORPORATION 02/08/2011 4.02.02
    TOSHIBA Bulletin Board TOSHIBA Corporation 15/11/2011 2.1.10.64
    TOSHIBA ConfigFree TOSHIBA CORPORATION 15/11/2011 90.7 MB 8.0.37
    TOSHIBA Disc Creator TOSHIBA Corporation 15/11/2011 19.1 MB 2.1.0.6 for x64
    TOSHIBA eco Utility TOSHIBA Corporation 15/11/2011 12.4 MB 1.2.25.64
    TOSHIBA Face Recognition TOSHIBA Corporation 15/11/2011 3.1.8.64
    TOSHIBA Hardware Setup 15/11/2011 4.08.06.00
    TOSHIBA HDD/SSD Alert TOSHIBA Corporation 15/11/2011 55.0 MB 3.1.64.7
    Toshiba Manuals TOSHIBA 15/11/2011 10.02
    TOSHIBA Online Product Information TOSHIBA 02/08/2011 4.01.0000
    TOSHIBA PC Health Monitor TOSHIBA Corporation 15/11/2011 28.9 MB 1.7.9.64M
    TOSHIBA Places Icon Utility TOSHIBA Corporation 08/02/2012 1.1.1.4
    TOSHIBA Recovery Media Creator TOSHIBA CORPORATION 02/08/2011 2.1.3.10010
    TOSHIBA Recovery Media Creator Reminder TOSHIBA 02/08/2011 0.45 MB 1.00.0019
    TOSHIBA ReelTime TOSHIBA Corporation 15/11/2011 1.7.17.64
    TOSHIBA Service Station TOSHIBA 15/11/2011 2.1.52
    TOSHIBA Sleep Utility TOSHIBA Corporation 15/11/2011 1.4.2.7
    TOSHIBA Supervisor Password 15/11/2011 4.08.06.00
    TOSHIBA TEMPRO Toshiba Europe GmbH 02/08/2011 11.3 MB 3.35
    TOSHIBA Value Added Package TOSHIBA Corporation 15/11/2011 183.0 MB 1.5.4.64
    TOSHIBA Web Camera Application TOSHIBA Corporation 15/11/2011 65.0 MB 2.0.0.19
    TOSHIBA Wireless LAN Indicator TOSHIBA CORPORATION 15/11/2011 5.09 MB 1.0.3
    TRORMCLauncher 15/11/2011
    ubi.com 10/02/2012
    Ubisoft Game Launcher UBISOFT 23/02/2012 1.0.0.0
    VLC media player 1.1.11 VideoLAN 02/03/2012 1.1.11
    Windows Live Essentials Microsoft Corporation 03/08/2011 15.4.3538.0513
    Windows Live Mesh ActiveX Control for Remote Connections Microsoft Corporation 02/08/2011 5.38 MB 15.4.5722.2
    Windows Live Mesh ActiveX-kontroll for eksterne tilkoblinger Microsoft Corporation 02/08/2011 5.57 MB 15.4.5722.2
    Windows Live Mesh ActiveX-objekt til fjernforbindelser Microsoft Corporation 02/08/2011 5.38 MB 15.4.5722.2
    Windows Live Meshin etäyhteyksien ActiveX-komponentti Microsoft Corporation 02/08/2011 5.38 MB 15.4.5722.2
    A little help is worth a ton of sympathy.

    Dell Inspiron
    Windows 10
    Edge

  11. #10
    Member MrDarn's Avatar
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    Is your first language not english? the list seems to be in another language in places, such as german maybe?

    Let us know how you get on with PCDecrapifyer and if there are any programs you would like advice on removing.
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

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