Results 1 to 10 of 10
  1. #1
    Member JaysonKrause's Avatar
    Join Date
    Sep 2004
    Location
    Vancouver,WA
    Posts
    119
    Points
    4

    Thumbs down Unistalling Norton 360 in sony VAIO

    Ok I got a new Sony VAIO with norton 360 and a few other trial programs that it is not letting me uninstall !

    My main focus is uninstalling Norton 360

    Also sony has some kind of security program in it I was wondering if that affects anything like that ?

    I already read this Thread and I tried everything in it already too !

    http://www.help2go.com/forum/showthread.php?t=100346


    Running windows Vista ( which is new to me ) 2GB ram,and it a Laptop

  2. #2
    Moderator Forum Moderator arraknid's Avatar
    Join Date
    Dec 2006
    Location
    France
    Posts
    6,151
    Points
    1293
    Blog Entries
    4

    Default

    Hi Jayson,

    Symantec products can be a little sticky when it comes to uninstalling. Thankfully, Symantec provide a dedicated uninstaller available from here

    As you seem to have already downloaded ccleaner, run it afterwards before installing the new antivirus program.

    Any more problems, come back.

    Hope that helps. Good luck.

  3. #3
    Member JaysonKrause's Avatar
    Join Date
    Sep 2004
    Location
    Vancouver,WA
    Posts
    119
    Points
    4

    Default

    I tried that with no luck Symantec wont let me log in , I tried creating account, nothing no luck !

    If I can get the security key for the stupid program i may be able to uninstall but I can't get that It was preinstalled !

  4. #4
    Moderator Forum Moderator arraknid's Avatar
    Join Date
    Dec 2006
    Location
    France
    Posts
    6,151
    Points
    1293
    Blog Entries
    4

    Default

    You don't need to log in, just go to step 4 and click on the download button, then run it.

  5. #5
    Member JaysonKrause's Avatar
    Join Date
    Sep 2004
    Location
    Vancouver,WA
    Posts
    119
    Points
    4

    Default

    Thanks

    I was thinking I needed to go through all four steps !

    Thanks alot now I need to experiment with the rest of this Laptop to see what I need next !

  6. #6
    Member JaysonKrause's Avatar
    Join Date
    Sep 2004
    Location
    Vancouver,WA
    Posts
    119
    Points
    4

    Default

    Thanks I got that website to work and uninstall norton 360 !!!

  7. #7
    Member
    Join Date
    Sep 2008
    Posts
    3
    Points
    0

    Default help

    can someone help me i have a viao lap top for a while now but all of a sudden the internet wont work and the norton 360 is turned on i tried to turn it of but i wont work and i can even find the uninstall button someone tell me how to shut it off because i kept clicking the fire wall so i can shut it down but it just wont work please someone tell me how

  8. #8
    Member
    Join Date
    Sep 2008
    Posts
    3
    Points
    0

    Default

    .......

  9. #9
    Moderator Forum Moderator arraknid's Avatar
    Join Date
    Dec 2006
    Location
    France
    Posts
    6,151
    Points
    1293
    Blog Entries
    4

    Default

    If you've followed this thread, you'll see there is a dedicated uninstaller available.

    In future, please don't jump other threads, start your own. No matter how similar the problem sounds, the solution probably isn't.

  10. #10
    Member
    Join Date
    Sep 2008
    Posts
    3
    Points
    0

    Default

    k