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  1. #1
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    Question downloading new version of itunes

    Hi i wondered if anyone could help me, I am trying to download the latest version of itunes on to my compaq laptop with vista. It downloads 100% then a box comes up saying the following.
    c:\program files\windows defender\MPOav.dll is either not designed to run on windows or it contains an error.
    Try installing the program again using the original media or contact system administrator or the software vendor for support.

    i have no idea what any of this means please help
    from shell xx

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    Default

    The error seems to be relatively new, as there are few references on it. The one tip that was given is to right click and 'use the Administrator option'.. Try that and let us know. Others may have some insite on this, keep tuned in.


  3. #3
    Moderator Forum Moderator arraknid's Avatar
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    Try deactivating Windows Defender as follows...

    1. Open Windows Defender by clicking the Start orb, select All Programs, and then click on Windows Defender.
    2. Click Tools at the top.
    3. Click Options.
    4. Scroll down all the way to the bottom and uncheck Use Windows Defender under Administrative options.

    If you have an active Anti-malware program running, you can leave it turned off. It isn't that good anyway!!