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  1. #1
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    Default Error when Closing Internet Explorer

    I get this error whenever I close my internet explorer.

    0x7e2a59ci ref mem 0x016b2190. I can't find any information on what this is and how to get rid of it. I reset my internet and it's still happening.
    Can anyone help?

    Thanks,
    Tammy

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    Which version of IE are you using? Have you got the latest updates from Microsoft? Have you had any other error messages, have you installed/uninstalled any other programs since this started?


  3. #3
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    Version 6. I think my husband installed puredge but that's all that I know of!

  4. #4
    Administrator Help2Go Administrator Canuck's Avatar
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    I'm not familiar with puredge, what does this program do? Please answer the other questions re: updates and other messages. To check your version, open IE > Help > About IE > should give you the version. Are you running XP SP2 or XP SP3?


  5. #5
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    It's a form viewer program. I have IE 6.0 XP SP 3

  6. #6
    Administrator Help2Go Administrator Canuck's Avatar
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    Some have had problems with SP3, did this problem appear right after installing SP3? For now, try doing a repair on IE6, here's the instructions, go for Method 2. Repair Internet Explorer 6 . Keep us posted. You might want to consider upgrading to IE7, most of the bugs have been ironed out, so is pretty safe to use now.


  7. #7
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    I did that on my own last night and everything seems to be working okay now. I will consider IE7, I just didn't like it in the past so hopefully its well ironed out now. Thanks for the great help....I think my issue is solved!

    Tammy