Results 1 to 4 of 4
  1. #1
    Member
    Join Date
    Jan 2006
    Posts
    5
    Points
    0

    Default side-by-side configuration error

    I just upgraded to a new computer with 32 bit Vista Home Basic / SP1. No problems moving my old applications from my backup until now. My old Photoshop Elements 3 won't run on Vista so I'm trying to install a new Elements 6 and I get the following error immediately after starting the setup.exe:

    "This application has failed to start because it's side-by-side configuration is incorrect. See the application event log for more details"

    The log sez:
    "Activation context generation failed for "E:\adobepse6\Setup.exe". Error in manifest or policy file "E:\adobepse6\Setup.exe" on line 0. Invalid Xml syntax."

    I'm no geek. What is going on here? What the heck is a "side-by-side configuration" and what does it have to do with installing Photoshop?

    thanx in advance

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
    Join Date
    May 2003
    Location
    Edmonton, Alberta, Canada
    Posts
    9,817
    Points
    2034

    Default

    I have found one solution to this, however before trying it, I suggest you create a new Restore Point. After doing this, go to "E:\adobepse6\Setup.exe" and delete the file. Reboot and see if the problem persists. By any chance did you download this program from a P2P site?


  3. #3
    Member
    Join Date
    Jan 2006
    Posts
    5
    Points
    0

    Default

    Wow, fast response. THANX

    No download. My install is from an official Adobe disc. The setup.exe is on the disc

  4. #4
    Administrator Help2Go Administrator Canuck's Avatar
    Join Date
    May 2003
    Location
    Edmonton, Alberta, Canada
    Posts
    9,817
    Points
    2034

    Default

    This does indeed seem to be a Vista problem. The best I could find is the information here, Application failed to start - side-by-side configuration incorrect - Vista Help , but it doesn't really give a fix.

    Stay tuned as others may have some ideas.