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  1. #1
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    Smile Help to get rid of un-needed processes.

    Hi guys/girls,

    I've run hijackthis and have the log file which I will paste after this message. I've put the code in the Help_to go detective page and done the appropriate steps to increase system performance.

    I still have 68 processes which I believe to be a lot more than I should have.

    Could someone possibly give me some advice on what processes I can stop that I don't need to start.

    Kind regards,

    Daf

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 20:55:42, on 22/02/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
    C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
    C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe
    C:\Windows\PLFSetI.exe
    C:\Program Files\Launch Manager\QtZgAcer.EXE
    C:\Windows\System32\rundll32.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Alwil Software\Avast4\ashDisp.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Users\Bear and Kitty\AppData\Local\Google\Update\GoogleUpdate.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Users\BEARAN~1\AppData\Local\Temp\RtkBtMnt.exe
    C:\Users\BEARAN~1\AppData\Local\Temp\Rar$EX00.729\HijackThis.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Users\Bear and Kitty\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = iGoogle Redirect
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = iGoogle Redirect
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = iGoogle Redirect
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = iGoogle Redirect
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.415.1646\swg.dll
    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
    O4 - HKLM\..\Run: [eAudio] "C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe"
    O4 - HKLM\..\Run: [ProductReg] "C:\Program Files\Acer\WR_PopUp\ProductReg.exe"
    O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
    O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE Systemboot
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Bear and Kitty\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
    O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Desktop Manager 5.7.808.7150 (GoogleDesktopManager-080708-050100) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: Partner Service - Google Inc. - C:\ProgramData\Partner\partner.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 8983 bytes

  2. #2
    Member Spyware Fighter zep516's Avatar
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    Default

    Please uninstall hijackthis and reinstall it from the directions in step 6 here, currently it's running from the desktop,

    Help2Go - free computer help and advice - Get Rid of Spyware, Adware, and Web Browser Hijackers <----- See step 6

    Post a fresh log

  3. #3
    Moderator Forum Moderator arraknid's Avatar
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    Processes that start at the same time as windows are designated 04 in the log. Many of the 04's you have are classified as 'User's Choice', and quite a few are classified 'Not needed' The 'User's choice' and 'Not needed' really don't need to be running if you don't use the program very much. Highlight the .exe file on each 04 entry > Copy (one by one) go here SystemLookup - Startup List > paste into the white box and click the search button (magnify glass). The next window will tell you what the .exe does. If there is a Y, leave the entry, if U you must decide if you need that utility at your finger tips 'right now' or instead, check the box off and shut the .exe down. This does not delete the program, instead, all you have to do if you want to access it is either go to Start > All Programs or click on a shortcut on your desktop (not in the tray at the bottom right next to the time). Entries for Printers, Graphic/photo programs and programs like MS Office do not need to be running. There is also an N for not needed, check the box on these. If noted as an X or ? leave alone and an expert will tell you how to handle them. In HJT, after you've checked the box next to the ones you want stopped, click the Fix Checked button and reboot the machine.

    If you haven't already, download CCleaner and run it with its default settings (do not use the included Registry Cleaner as most reg cleaners cause more problems than they fix).

    Note: When looking up these entries, you may encounter multiple definitions. Look at the beginning of the 04 line and you'll note the name, usually in brackets [ ], you need to match this up with the definition under the Name column.

    NOTE: Do not delete antivirus or firewall programs (you should only have one antivirus program running). Leave mouse pad entries if using a laptop.

  4. #4
    Member Spyware Fighter zep516's Avatar
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    Default

    By default it will install to C:\Program Files\Trend Micro\HijackThis .

    You have it here C:\Users\Bear and Kitty\Desktop\HijackThis.exe


    Then follow the above directions.


    This is for backups hijackthis creates backups so if an error is made you can easily restore them.