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Thread: Bad_Pool_Header

  1. #1
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    Default Bad_Pool_Header

    Hello,

    I am getting a Bad_Pool_Header when I start up my laptop. This started happening after we took the laptop somewhere else and my daughter tried to get a wireless connection using an unsecured connection. Honestly I am not sure what she clicked on or if she downloaded anything. All I know is now I ge this message and do not know what to do.

    Thank you

  2. #2
    Member Spyware Fighter zep516's Avatar
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    Default

    Post the entire error message you get if you can.

  3. #3
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    Default

    I can't because there is no printer hook up for this computer right now.

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    Default

    I can try to write it down if you want.

  5. #5
    Member Spyware Fighter zep516's Avatar
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    Right everything the more info the better.

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    A problem has been dectedted windows shut down to prevent damage to your computer.

    Bad_Pool_Header

    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

    If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press f8 to select advanced startup options and then select safe mode.

    Technical information

    Stop: 0x00000019 (0x00000020,0x8A353E70,0x8A353E90,0x1A040001)

    Begining dump of physical memory
    Physical memory dump complete.
    Contact your system administrator or technical support group for further assistance.

    OK, there is all is sorry it took so long.

  7. #7
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    Are you still there???

  8. #8
    Member Spyware Fighter zep516's Avatar
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    Hold the phone this isn't like the drive thru window

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    Sorry.

  10. #10
    Moderator Forum Moderator arraknid's Avatar
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    One of your drivers is corrupted. Can you start up in Safe Mode? If so, use System Restore to go back to a date prior to the problem.

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