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Thread: BN9.exe message

  1. #1
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    Default BN9.exe message

    I keep getting this message on my computer, then it crashes.
    BN9.exe. Microsoft Windows-a problem has caused this program to
    stop working.

    I have googled this, and all I can pull up is it is part of a malware
    or adware or trojan.

    I have an antivirus program that takes out viruses.

    But this thing keeps popping up.

    I don't know what it is, or how to take care of it.

  2. #2
    Member MrDarn's Avatar
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    Default

    --------------------
    Malwarebytes' Anti-Malware

    Please download Malwarebytes Anti-Malware and save it to your desktop.




    • Make sure you are connected to the Internet.
    • Double-click on mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware

    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the Perform Full Scan option is selected.
      • Then click on the Scan button.

    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and Scan in progress will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say The scan completed successfully. Click 'Show Results' to display all objects found.
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply and exit MBAM.

    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

    --------------------
    Download and install HijackThis:

    You can download the latest version of HijackThis by clicking HERE.
    Should you be prompted to save to a certain directory, please choose the desktop.
    Note:Only this file should be saved to the desktop. During the installation process, you must allow HijackThis to install into its own directory.

    Once you download the HijackThis Installer from the above link:


    • Double-click the new HJTInstall.exe icon on your desktop or your default download location.
    • An install window will appear, please accept all the default locations and settings. (Vista users may need to approve a notification from windows. Please accept this warning if it appears, and allow the instalation)
    • Once installed, you will be presented with a list of options, please select 'Do a system scan and save a logfile'. (Vista users: you may need to close the program, then Right-click the HijackThis icon, choosing 'Run as Administrator')
    • Once he scan has completed, a 'Notepad' window will appear. This is the log i require.
    • In the notepad window, select 'Edit' from the top row, then 'Select all'
    • Again, in the notepad window, select 'Edit' again, this time choosing 'copy'
    • Close HijackThis by clicking the red X in the top right hand corner of the programs window.
    • Please reply to this message. In the reply window, please Right click, and select Paste
    • Once your log is posted, please close the Notepad window. You may also delete HJTInstall.exe from your desktop, as it is no longer required.



    Note: DO NOT have HijackThis fix anything yet! Most of what it finds is legitimate, and even needed!!
    Please make sure you understand and follow ALL instructions. If you don't understand STOP and ASK!!!



    Post both logs to this thread and a trained malware advisor will take it from here.

  3. #3
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    Default

    i HAVE THE SAME PROBLEM. iT DELETED EVERYTHING BUT 1 FILE. HERE IS THE LOG INFORMATION

    Malwarebytes' Anti-Malware 1.51.2.1300
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: 8206

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 8.0.6001.19154

    11/21/2011 5:04:45 AM
    mbam-log-2011-11-21 (05-04-45).txt

    Scan type: Full scan (C:\|D:\|)
    Objects scanned: 311994
    Time elapsed: 53 minute(s), 56 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 1
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\wnxmal (Rogue.SecuritySuite) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    c:\Users\sinclair\AppData\Roaming\Seekmo (Adware.Seekmo) -> Delete on reboot.

    Files Infected:
    c:\Users\sinclair\AppData\Local\Temp\.exe (Trojan.Agent) -> Quarantined and deleted successfully.

  4. #4
    Member Spyware Fighter DonnaB's Avatar
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    Default

    Hi FSFPerez,

    Welcome to Help2Go!

    There's a strong possibility that there is more malware on your computer. If you haven't already, please reboot your computer to remove the entry below.

    Folders Infected:
    c:\Users\sinclair\AppData\Roaming\Seekmo (Adware.Seekmo) -> Delete on reboot.


    Then, please follow our guide on How to Start Removing Viruses and Spyware from your Computer and post the 3 logs requested, including a new Malwarebytes log, in our Spyware Help forum by starting a new thread. Please link back to this thread if you will so your helper can see what has already been done. Do Not post the logs here.

    Your patience will be appreciated due to a shortage on helpers at this time.

    Thank you!

    Donna
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"