Problem Accessing DVD-ROM Music CD

sunhawk · 07-06-2009, 01:20 PM

Hi all,

I've had this problem for a while with my Vista SP 2 laptop, when I insert a Music CD in the DVD-ROM drive nothing happens (regardless of what I tell it to do under autoplay options via the start bar). I seem to have lost the auto play pop-up when I insert a disc or right click on the drive icon under my computer and this also applies to my WD Passport (250 GB USB HDD). But I still have auto play options when I insert USB keys. Any ideas how to get the auto play options back for the items where it's missing?

Also, When I then double click on the DVD-ROM icon in my computer for a music cd, it gives me the error message:

"Windows cannot access the specified device, path or file. You may not have the appropriate permission to access this item".

I am an administrator on my account and have tried other accounts and get the same problem. I believe in the past when I loaded a cd in the drive I got i-tunes to come up but I didn't like that so turned it off in autoplay. Now regardless of what I do I get nothing and that error message.

Any ideas?

MrDarn · 07-06-2009, 01:35 PM

Have you tried right-clicking the icon in 'computer' (what used to be My Computer in XP) and selecting play?

I suspect this will get the same result, but worth a try before trying more complex options.

Does any other media play ok? other CD's, DVD's etc?

Another option may be to open Windows Media Player, then press the [Alt] key once to display the other options along the top of the player, select File then Open then navigate to the drive.

Let me know how you get on...

sunhawk · 07-06-2009, 01:45 PM

Hi Mr Darn,

Yeah I get the same result when right clicking and selecting play.

After doing some futher testing, it seems I have lost the auto play option for my Western Digital Passport (250 GB USB HDD) and my CD-ROM drive for my laptop account. However when I login to someone elses account who is an Administrator, they have the autoplay option fine when I right click on either or insert a CD (I will revise what I said above).

It seems for my account that auto play features are gone for 2 items under my computer. Any ideas how to get them back? I get the same error message also regardless but can explore the CD and play them that way.

MrDarn · 07-06-2009, 02:04 PM

I'm sorry, i dont have any further ideas without more research, but before i do that, is the option of creating a new account and transferring all your files to this account, before deleting the troublesome account an option?

sunhawk · 07-07-2009, 07:29 AM

Kind of a big task and I am always using it for work at the moment. I'll ask around for some help but any ideas at all on how to get this auto-play back working when I insert a music disc would be great. Thanks.