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  1. #1
    Member SlapShot's Avatar
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    Default Java Not Found or Not Working

    I have a subscription to Pogo, and I have not been able to play
    for about 3 weeks. I continue to get this message.

    I've tried uninstalling and re-loading Java close to 10 times.
    and I made sure that Java is enabled in the system.

    Pogo suggested trying Firefox because they say that IE8 is
    a beta program, so I downloaded and installed Firefox, and I
    get the same error message.

    I have Malware-Bytes, and I ran it since then and removed 4 items.
    I run spybot every day, so I really don't think spyware could be
    an issue.

    My hard-drive has a capacity of 40gb, and I have 10gb available so I
    am sure that memory is not an issue.

    I also checked to be sure that the McAfee firewall and Windows
    Firewall were not blocking anything.

    I had a Lexmark toolbar, but I recently removed it. no other
    toolbars.

    I am at my wits end trying to figure out what the problem could be.

    Please !!! Any suggestions ?????

  2. #2
    Member MrDarn's Avatar
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    Default

    Sounds like a stubborn install!

    Remove Old Java

    Click here and download JavaRa.

    Unzip it to a folder on your Desktop.
    Double-click on the tool, click on "Remove Older Versions", and let the tool run.
    Restart the computer when finished.

    CLEAN JAVA CACHE FOLDER
    Please follow these instructions carefully to clean java cache:
    how to clean java cache
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  3. #3
    Member tallin's Avatar
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    Hi and Welcome to Help2Go,

    Once you have Java installed, you may like to verify it here to make sure you have the latest version which is ver: Java (1.6.0_16).

    Let us know how you go.

    kind regards,

  4. #4
    Member SlapShot's Avatar
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    Default

    1. Downloaded JavaRa, and ran it. It did delete some older versions.

    2. I cleared out the Java Cache folder.

    Still I get the same message. On the same Java page where you check to see what version you are running, there is a link
    to check your Java applet. I know from previous experience that there should be a dancing character there, but I see
    nothing. It's funny how this did not start until 2 weeks
    after going to IE8

    What's next ????

    Thanks your your help, it is appreciated.

  5. #5
    Member tallin's Avatar
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    I would suggest you roll back to IE 7.0. Please give us your system specs which will make it easier for us to find solutions to the issue.

    Uninstall Internet Explorer 8 to return to Internet Explorer 7 on Windows XP

    Click "Start," and then click "Control Panel."
    Click "Add or Remove Programs."
    Check "Show Updates" at the top of the dialog box.
    Scroll down the list and highlight the version of Internet Explorer 8 that you are running, and then click "Change/Remove."
    After you roll back to IE 7.0 uninstall all Java, then reboot and install the latest from the link you are working with. Here is a link that may help you

    keep us posted on your progress.

  6. #6
    Member SlapShot's Avatar
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    There is a tutorial on the very first page of this website, and the tutorial is about restoring IE7. Does it matter which way
    I use to roll back to IE7 ?? I'm probably not going to do it right away because I have to get to bed soon, and I will probably not
    be able to get to that until late tommorow night or Saturday.

    That pesky job just keeps getting in the way. LOL

    And here are the specs you requested :

    Microsoft Windows XP
    Home Edition
    Version 2002
    Service Pack 3
    Dell Computer corporation
    Dell DIMENSION DIM2400
    Intel(R)
    Pentium(R) 4 CPU 2.66GHz
    2.66GHz, 256 MB of RAM

    Thanks again !!!!

  7. #7
    Member tallin's Avatar
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    You may mean this link for rolling back to IE 7.0 There are many tutorials for achieving this roll back, but the way I posted in quotes in my last post seems to be a simple and satisfactory way from my experience. However it is your choice.

    Thank you for your system specs. Is it possible to increase your RAM as 256MB is very little to be running any of today's operating systems or software. You may like to take a peek at this website to get more information about the RAM needed for your system.

    Keep us posted and do the above in your own time.

    kind regards,

  8. #8
    Member SlapShot's Avatar
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    I rolled back to IE7, and I deleted the java before re-starting the computer. I loaded java again using the link you had to the Sun download page.

    I tried to play a pogo game using both IE7 and Firefox, and got the same error both times.

    I also looked into an update in RAM using the link you gave me, and I found out that I have 2 slots for Ram. I can buy an extra 512MD for about $25 which is a good price. I plan on getting
    a new computer in February when the tax refunds come in, so that should help me get through until then.

    Do you really think that RAM is my problem, or is there anything
    else I can try ???

    Thanks !!!!

  9. #9
    Member tallin's Avatar
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    Yes, I do think part of your problem is certainly lack of RAM. As you have two slots, would it be possible to take out the 256MB and secure two 512MB, one fo reach slot. I am sure you would see a vast difference in the performance when playing your game.

    The other suggestion I have is to do PCPitstop scan (free) which will enable you/us to take a closer look at how your system is performing for you. Please do not access any of the paid items, as we can assist you for free when you post the link in your next post.

    Here is the direct link to creating an account for your free pit test.

    kind regards,

  10. #10
    Member SlapShot's Avatar
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    Here is a link to the Pit stop scan I ran.

    PC Pitstop OverDrive Tests Overview

    It looks like I need to update some drivers.

    I was reading about the "Change Internet Receive Buffer"
    it says that is only recommended if you are running a
    cable modem, and I am.

    I need to run a defrag. Probably friday night because I start it
    before going to bed.

    This is the second scan I ran. When I ran the first one, there
    were 2 changes it said I had to make with windows and
    Firefox, and I made them already. It also said I had
    3 Craplets, programs I could shut down on startup.
    I did that, and now I get a system utility message when I
    ( or Mary Also) clicks onto our respective pages. It also
    says I can click a box and click OK to keep that message
    from popping up.

    I checked that Crucial.com page about buying RAM. It said
    I could buy one 1GB RAM board for the empty slot, and keep
    the 256 I already have. The board they have is made by DELL and costs $42. That keeps the cost down (2 512's would be
    $50 each) and still boosts my RAM. That would work right ???

    Thanks Tallin !!!!!

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