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  1. #1
    Member Steph's Avatar
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    Default ZA program list - deleted program entry reappears

    Why does "Updater for Spybot Search and Destroy" keep appearing in my ZA programs - even though I uninstalled SS&D some time ago? If I right click on the entry>Properties, Windows says it can't be found. I remove it and then when I reboot, it's back again.

    Thank you.

    Steph
    Today is the dawn of another error ...



    Intel Core i3-3240 @ 3.4GHz;
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  2. #2
    Moderator Forum Moderator arraknid's Avatar
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    Hi Steph,

    It sounds as though ZA is reading a leftover registry entry. Just check that there isn't an entry in the startup list. Using the startup option in Ccleaner is the easiest. Then check that the entire folder in Program Files has been deleted.

    Let us know.

  3. #3
    Member Steph's Avatar
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    Hi Arraknid. Nothing was showing in Startup in CCleaner and there were no relevant folders in Program Files. I ran Search for Spybot as well and nothing came up at all.

    What can I try next?

    Steph
    Today is the dawn of another error ...



    Intel Core i3-3240 @ 3.4GHz;
    RAM 8.0 GB;
    Windows 7 Home Prem SP1 64 bit
    Firefox; IE11

  4. #4
    Moderator Forum Moderator arraknid's Avatar
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    My next step would be to go into the registry, but I'm not sure if you'd be happy with doing that. An easier option is to use RegSeeker. Just download, unzip and click on RegSeeker.exe. Click on Find in registry... in the left panel, the tick all key options. Type Spybot into the search box and click on Search. Any entries found will be displayed, so as Spybot has already been removed, you can safely delete all entries. They'll be backed up in case you need to reinstate them as long as that option is selected bottom left.

    As with any other registry tool, do not run the Registry Cleaner.

  5. #5
    Member Steph's Avatar
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    My next step would be to go into the registry, but I'm not sure if you'd be happy with doing that.
    No, you're right, that's a bit out of my comfort zone!

    I think during the uninstall process with Revo there were a number of entries that were in bold (to verify and remove) but they were just long strings of numbers and letters and as I couldn't identify them as belonging to Spybot I left them alone.

    I'll try the RegSeeker suggestion and post back

    Thank you.

    Steph
    Today is the dawn of another error ...



    Intel Core i3-3240 @ 3.4GHz;
    RAM 8.0 GB;
    Windows 7 Home Prem SP1 64 bit
    Firefox; IE11

  6. #6
    Member Steph's Avatar
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    Crikey, searching for "Spybot" it's found 231 entries! Does that sound right?

    (If I search for "Spybot Search & Destroy" it finds nothing though).

    They all mention Spybot apart from the last three (something about the string being too long but part of the path is ... Microsoft\Windows|ShellNoRoam\Bags) ... would these be part of Spybot too?

    Thanks

    Steph
    Last edited by Steph; 08-25-2009 at 02:43 PM. Reason: Adding info
    Today is the dawn of another error ...



    Intel Core i3-3240 @ 3.4GHz;
    RAM 8.0 GB;
    Windows 7 Home Prem SP1 64 bit
    Firefox; IE11

  7. #7
    Moderator Forum Moderator arraknid's Avatar
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    I've seen worse. It's amazing how much crap gets left behind. As you don't have or want Spybot on your machine, you can get rid of all entries.

    First, click on Select at the bottom and chose Select all. Then click on Action and choose Export selected items. That'll create a .reg file that can be used to reinstate all entries in case of problems. Once done, click on Action again and then Delete selected items. Confirm it and click on OK on the backup window, and they are gone.

    If required, backups are reinstated using the Backup option in the left panel. You may find there is more than one related to Spybot, just choose the latest. You should also create a System Restore point before doing anything.

    Sounds scarey, but not really.

  8. #8
    Member Steph's Avatar
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    Thanks Arraknid. I deleted all 231 entries, following your instructions to the letter. Closed RegSeeker and then ran it again to ensure that everything had been removed, searching simply for "Spybot"- and it found another 110 entries!

    I didn't delete these - what do you think?

    Steph
    Today is the dawn of another error ...



    Intel Core i3-3240 @ 3.4GHz;
    RAM 8.0 GB;
    Windows 7 Home Prem SP1 64 bit
    Firefox; IE11

  9. #9
    Moderator Forum Moderator arraknid's Avatar
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    Just keep deleting till they are gone.

  10. #10
    Member Steph's Avatar
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    All gone, thank you

    (Why didn't it find them all in one go the first time?)

    What do I do with RegSeeker - just delete the icons from the desktop?

    Thank you.

    Steph
    Today is the dawn of another error ...



    Intel Core i3-3240 @ 3.4GHz;
    RAM 8.0 GB;
    Windows 7 Home Prem SP1 64 bit
    Firefox; IE11

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