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  1. #1
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    Thumbs down Problem APPCRASH in VISTA

    Dear Sir,
    After downloading an antiviru programme of Trend Micro Housecall version 1.0.0., I am facing a new kind of problem "APPCRASH". whenever i open my pc's controle pannel, my pc ask "restat the programme". I am send u the whole prblem name, plz help me as soon as possible to u.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b091
    Fault Module Name: explorer.exe
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549b091
    Exception Code: c0000005
    Exception Offset: 0003278d
    OS Version: 6.0.6000.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 8d13
    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
    Additional Information 3: 8d13
    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

    thank u,
    Komal

  2. #2
    Moderator Forum Moderator arraknid's Avatar
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    See if this link helps. Apparently, it's related to the Family security option of Windows Live.