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  1. #1
    Member Steph's Avatar
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    Default ZA alert : CCleaner

    Hi, I think I've probably asked this before but I've searched and can't find it anywhere and I can't remember what to do. I've just updated CCleaner and when I run it, ZA pops up an alert "CCleaner is trying to launch C:\Windows\system32\rundll.exe or use another program to gain access to privileged resources"

    I'm not sure what this does and why it's necessary - if I deny, CCleaner appears to run perfectly normally. Would it be better to permanenly allow or deny this please?

    Thank you.

    Steph
    Today is the dawn of another error ...

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  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    Hi Steph, You can safely allow it. The reason for the pop up is that Ccleaner is looking for updates.


  3. #3
    Member Steph's Avatar
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    Thanks Canuck

    If ZA pops up the same alert for other known (i.e. safe) programs, does this always mean that it's because the program is looking for updates?

    Thanks
    Steph
    Today is the dawn of another error ...

    Toshiba Satellite Pro A200;
    Intel Pentium Dual CPU T2330 @ 1.6 GHz;
    RAM 1.0 GB;
    XP Pro SP2;
    Firefox;
    IE7

  4. #4
    Administrator Help2Go Administrator Canuck's Avatar
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    More than likely Steph. If you recognize theprogram, it's a safe bet. I personally don't let the programs look for updates as this means they're running in the background and using up RAM. If you want to stop programs from doing this, you can uncheck the box 'check for updates' or words to this effect when installing a program. For those that are already there, run Ccleaner > Tools > Startup and select the ones you want to stop looking for update (same procedure as the Run > msconfig way, but easier). There are some programs that will reappear in the startup, with these, you'll need to go into the program itself and uncheck the 'check for updates' box. Real, Quicktime, Windows Media player and Windows Messanger are just a few that need this method to stop auto updates.


  5. #5
    Member Steph's Avatar
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    Thanks for the clear explanation Canuck - I've unticked the option to allow CCleaner to check for updates.

    I don't generally allow programs to check for updates either (apart from Avast) so I double-checked the startup list in CCleaner as you suggested but nothing was running that I didn't want - Arraknid helped me clear this out some time ago and it's pretty short now. I'll check it from time to time to ensure things don't appear that I don't want running though. The only thing I'm unclear about is Java Update Scheduler - is it OK to have this running at startup?

    Thanks for your help.

    Steph
    Today is the dawn of another error ...

    Toshiba Satellite Pro A200;
    Intel Pentium Dual CPU T2330 @ 1.6 GHz;
    RAM 1.0 GB;
    XP Pro SP2;
    Firefox;
    IE7

  6. #6
    Administrator Help2Go Administrator Canuck's Avatar
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    I don't have the Java update running, mainly because if you go to a site requiring Java and your version is old, it will tell you it needs updating .. 'click here to update' is usually the message, that simple, why waste RAM on it?


  7. #7
    Member Steph's Avatar
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    True - so it's now disabled from startup.

    Thank you

    Steph
    Today is the dawn of another error ...

    Toshiba Satellite Pro A200;
    Intel Pentium Dual CPU T2330 @ 1.6 GHz;
    RAM 1.0 GB;
    XP Pro SP2;
    Firefox;
    IE7

  8. #8
    Administrator Help2Go Administrator Canuck's Avatar
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    You're welcome