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  1. #21
    Member theseven's Avatar
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    Quote Originally Posted by theseven
    2. Boot into Safe Mode with Networking and start downloading, installing, updating and scanning with anti-malware programmes (Malwarebytes' Anti-Malware, SUPERAntiSpyware, Spybot Search&Destroy), going through the list of Sturtup items, analysing HijackThis log etc.
    Sorry for repeating myself but I really think this is the best way to deal with your problem now. Those 2 errors you have are just "visible" leftovers from malwares that BitDefender removed, but there might me much more you don't see. Those 2 are quite easy to remove but that won't be enough if you need your OS completely cleaned.

  2. #22
    Moderator Forum Moderator arraknid's Avatar
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    @ Horchheimer

    You now need to make sure there's nothing left in your system that will cause a repeat of the original problem. Our Spyware experts will advise on the best way of achieving that. You just need to follow some simple steps.

    We ask that you please read and follow all instructions in the tutorial entitled How We Remove Viruses and Spyware

    Following the instructions will allow us to quickly help you with specific fixes to your system.

    While working through the instructions, please save the following logs to post in your reply.

    - SUPERAntiSpyware log
    - Malwarebytes log
    - HijackThis log

    If any of the scans will not run, just move on to the next step. If you have any questions, please stop and ask.

    Your next post will be in the Spyware Forum.

    Good luck.

  3. #23
    Member Horchheimer's Avatar
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    Ok gents. I've gone through that process a few times through here, and will make sure that I follow the steps to the letter, then post all necessary logs.

    Thank you. Should I keep this one open, or open a new thread down in spyware?

  4. #24
    Moderator Forum Moderator arraknid's Avatar
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    Should I keep this one open, or open a new thread down in spyware?
    Please start a new thread, linking back to this one if possible. That'll explain the background to your problem.

    Good luck.

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