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  1. #1
    Member pjm198387's Avatar
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    Question 1st Round

    1st allow me to thank you sincerely for taking the time to help.

    I disabled Spywareguard as prescribed, but when I went to disable Spybot SD, it popped up saying that it quit working. It wouldn't open up for me. I attempted to run the Windows Update again but came up with the same 80070424 error message. What next?

  2. #2
    Moderator Forum Moderator evilfantasy's Avatar
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    If TeaTimer will not turn off then uninstall It until you are done.
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  3. #3
    Member pjm198387's Avatar
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    Question

    Ok, Spybot uninstalled.

    I hit the Windows Update and 1 important one came through.
    2 optionals didn't make it and yielded a 624 Error Code.
    I'm not as worried about those ones.

    Next?

  4. #4
    Moderator Forum Moderator evilfantasy's Avatar
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    Are you on Dial-up?

    Do you know the numbers of the updates that aren't installing? KB?????
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  5. #5
    Member pjm198387's Avatar
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    Default

    I am on broadband.
    kb 936181 is the critical update.

  6. #6
    Moderator Forum Moderator evilfantasy's Avatar
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    Have a look at the second post on this page.
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  7. #7
    Member pjm198387's Avatar
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    Question

    OK, I clicked the first link and attempted to download and received the following:

    Error opening installation log file.
    Verify that the specified log file location exists or is writable.

    When I went to the article specified, it instructed me to uninstall an update so I went to the task manager to look for the update and received a message that no updatesl have been installed on my computer.

  8. #8
    Moderator Forum Moderator evilfantasy's Avatar
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    Open Malwarebytes' Anti-Malware.

    * Click the Update tab.
    * Click Check for Updates
    * If an update is found, it will download and install.
    * Click the Scanner tab.
    * Select Perform Quick Scan, then click Scan.
    * The scan may take some time to finish,so please be patient.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Make sure that everything is checked, and click Remove Selected.
    * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
    * The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    * Copy & Paste the entire report in your next reply.

    Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
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  9. #9
    Member pjm198387's Avatar
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    Exclamation

    Malwarebytes' Anti-Malware 1.42
    Database version: 3381
    Windows 6.0.6001 Service Pack 1
    Internet Explorer 7.0.6001.18000

    12/17/2009 2:14:59 PM
    mbam-log-2009-12-17 (14-14-59).txt

    Scan type: Quick Scan
    Objects scanned: 90415
    Time elapsed: 3 minute(s), 29 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

  10. #10
    Moderator Forum Moderator evilfantasy's Avatar
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    I've moved the last few posts into the Computer Help forum so others can reply with ideas.

    Quote Originally Posted by Windows Updates Failing
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    .


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