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  1. #1
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    Unhappy MS Office 2003 problem

    I recently installed MOffice 2003. Everything seemed to be okay. But when I clicked on help in The Word program, a message came up stating "Microsoft Word has stopped working". Here's the details I get:

    Problem Event Name: BEX
    Application Name: WINWORD.EXE
    Application Version: 11.0.6568.0
    Application Timestamp: 42e178a5
    Fault Module Name: unknown
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 0063f0f8
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    LCID: 1033
    Brand: Office11Crash
    skulcid: 1033

    So I did a repair thru the program, a re-install and finally an uninstall, then a fresh install. Now no matter which program I click on (word, excel, PP, etc), I get the same msg as above. I know BEX is a buffer over run exception but I do not know about the rest. My os system is Vista 64-bit. But since all programs worked initally (except when I clicked on help), I don't think the 64-bit sys is a problem. Can anyone help??
    TIA

  2. #2
    Member Spyware Fighter zep516's Avatar
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    Install Office 2003.
    Before running the program, go to the Windows Office Update website.
    Download and install the service packs and updates. Maybe that will help. Let us know.

  3. #3
    Moderator Forum Moderator arraknid's Avatar
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    Try downloading the Windows Installer Cleanup utility and removing all traces of any MS Office files, then do a reinstall.

  4. #4
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    Thanks for your replies. But it finally hit me that DEP could be my problem. I used this command to turn it off:
    bcdedit.exe /set {current} nx AlwaysOff
    After a re-boot-wala. Problem solved. I aim to leave DEP permently off.

  5. #5
    Moderator Forum Moderator arraknid's Avatar
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    By turning off DEP, you got a really old version of Office to run, but opened up your system to the possibility of major problems. Not advisable.

  6. #6
    Member MrDarn's Avatar
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    Advice worth taking:

    either upgrade to the latest version of office, or download OpenOffice, which far excells Office 2003 and is FREEEE!!!

    Most of us use it here
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7