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  1. #1
    Member Steph's Avatar
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    Question How to fix Adobe GetPlus DLM vulnerability?

    Secunia has identified a critical vulnerability with Adobe Download Manager (Adobe GetPlus DLM) – further information and solution from Adobe :

    Adobe - Security Bulletins: APSB10-08 Security update available for Adobe Download Manager

    Seems straightforward enough – following the instructions, I’ve checked and I have the NOS folder and getPlus® Helper was also present in the list of services (Start>Run>”services.msc”) but when I go to Add/Remove, Adobe Download Manager isn’t listed. I know the alternative given is to delete the entire NOS folder from Program Files, but shouldn’t the DLM also be present in Add/Remove? And as it isn’t there, will just deleting the NOS folder be sufficient to resolve this problem (and will that also remove getPlus Helper from services) or is there something else I should do?

    Thank you

    Steph

    PS. I've also posted the above link from Adobe in Contributors Forum for folks to follow.
    Last edited by Steph; 03-14-2010 at 04:21 AM.
    Today is the dawn of another error ...



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  2. #2
    Moderator Forum Moderator arraknid's Avatar
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    Hi Steph,

    Just delete the NOS folder. Adobe Download Manager should be present in the Add or Remove Programs listing, but not necessarily. You can remove the service by running msconfig and deselecting (not just disabling it) the getplus helper entry under the Services tab, click on Apply, OK and restart the computer.

    Then go to Adobe - Adobe Reader download - All versions and Adobe - Adobe Flash Player for the latest updates. That'll install the latest version of Adobe DLM.

    Once done, make sure you remove the Adobe updater from the Startup list.
    Last edited by arraknid; 03-14-2010 at 01:14 PM.

  3. #3
    Member Steph's Avatar
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    Hi Arraknid, thanks for replying.

    A query just on the last step - is the Adobe Updater that I have to remove from the Startup list listed as AdobeARM please?

    Also, as recommended on H2G, I use Foxit (which I've just updated and has created another query but I'll post separately about that if I can't sort it out) so do I actually still need to have Adobe Reader installed at all?

    Thanks for your help.

    Steph
    Today is the dawn of another error ...



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  4. #4
    Moderator Forum Moderator arraknid's Avatar
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    ARM is Acrobat Reader Manager and is the updater that is usually found in the Startup folder - unless it's been removed, which is a good move!

    The Adobe Download Manager is how it's described in Add/Remove.

    If you're using Foxit, you don't need Adobe Reader, but a lot of applications install it by default so the .pdf manual can be viewed.
    Last edited by arraknid; 03-14-2010 at 01:00 PM. Reason: corrected error

  5. #5
    Moderator Forum Moderator arraknid's Avatar
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    Sorry, misread your post, but mine wasn't too clear!!

    getplus helper is listed under the Services tab of msconfig, not Startup.

  6. #6
    Member Steph's Avatar
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    Sorry, misread your post, but mine wasn't too clear!!
    Hi Arraknid, it all seemed clear - I'm pretty sure I followed your instructions correctly :

    - Deleted the NOS folder;
    - (Adobe Download Manager wasn't present in Add/Remove);
    - Ran msconfig and deselected getPlus Helper from the services tab;
    - Restarted computer;
    - Downloaded and installed the latest version of Adobe DLM from your link;
    - (Adobe Download Manager still not present in Add/Remove);
    - Unticked AdobeARM (the updater?) from the Startup tab.

    That was right, wasn't it?

    Thanks for your help.

    Steph
    Today is the dawn of another error ...



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  7. #7
    Moderator Forum Moderator arraknid's Avatar
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    Exactly right. I changed my original post to make it clearer.

  8. #8
    Member Steph's Avatar
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    Thanks

    The only thing now is that if I try to open a new pdf document (not one that I've already saved to the drive as a foxit pdf) Adobe pops up with a License Agreement - but as I'm using Foxit shouldn't the pdf be opened with that by default?
    Today is the dawn of another error ...



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  9. #9
    Member MrDarn's Avatar
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    Next time you go to open an offending PDF, right-click the file, and choose 'open with'.
    a list will appear. you want to choose the option Choose Program...
    Another list will appear.
    Choose your foxit reader, and ensure the box marked Always use the selected program to open this type of file(or words to that effect) is ticked, and click ok.

    from now on, foxit should open all youre files of that extention.

    (this also works for notepad documents, photo's, and most other types of file! )
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
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  10. #10
    Member Steph's Avatar
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    @ arraknid Apologies if this is a stupid question but I've just realised that getPlusPlus for Adobe 16258 (that's the old version that the fix was for) is still showing in my plugins list - I presume I should disable it?


    @ Mr Darn Hiya Mr Darn, thanks for your post - good advice as always and all working fine now

    Steph
    Today is the dawn of another error ...



    Intel Core i3-3240 @ 3.4GHz;
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