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  1. #1
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    Question Can't play dvd's on my computer

    Hi there,
    I am running XP and have WMP version 9 installed at the moment.
    When trying to play a DVD on my computer using WMP, I have the message come up saying WMP cannot play this DVD because a compatible DVD decoder is not on your computer.
    Does anyone have any ideas how I can resolve the problem so that I can watch DVD's.
    Many thanks Kerry.

  2. #2
    Member MrDarn's Avatar
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    Have you installed any Codec's lately?
    A Codec basically tells the media layer how to read certain types of movie files, as it all depends how they are compressed when they are created.

    Downloading a codec pack and installing it should solve your problem if you have not already done so.

    K-Lite is a good pack that i personally use.

    Available from Free-Codecs.com :: Download latest audio codecs, video codecs, codec packs and tools, FREE!

    or simply click HERE (this text) to begin the download of version 5.8.0 full.

    (be careful you click the correct download link if you go directly to the site, as advertisements are made to look like the download links these days! )

    Keep us informed!
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  3. #3
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    Hi Mr Darn,
    Thanks for your advice.
    No I haven't installed any codecs lately.
    So the best thing for me to do is download the full version of 5.8.0.?
    Will this interfere at all with WMP?
    Thanks Kerry.

  4. #4
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    Hi there,
    I have downloaded the version 5.8.0. full pack. from your link and can now watch DVD's.
    Thanks alot for your help and it is most appreicated.
    Kerry.

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    Hi there,
    I was wondering if in this full pack that I downloaded, if you can copy DVD's?
    Thanks Kerry

  6. #6
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    Hi ya,
    Just a quick question, if anyome answer me, I downloaded what Me Darn told me to do and all is fine I can play DVD's, music on the Media Player Classic which is downloaded with the full pack 5.8.0. of K.Lite.
    When trying to play a DVD on Window Media Player I have sound, but no picture. Before downloading the full pack of K.Lite I had nothing at all at described in my first post. Is there something I have missed that I now have sound but no picture?
    Thanks alot for any advice.
    Kerry.

  7. #7
    Moderator Forum Moderator arraknid's Avatar
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    WMP9 isn't compatible with the mpeg-2 codecs included in the K-Lite pack, which are required for DVD video playback. First, you need to upgrade WMP9 to at least WMP10, then download the Windows DVD Video Decoder Utility which will scan your machine to see if you have the necessary decoder installed.

    If it finds nothing compatible, download this mpeg-2 decoder, extract the zip file and click on MPEG-2.EXE to install.
    Last edited by arraknid; 03-16-2010 at 09:36 AM.

  8. #8
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    Hi there,
    Thanks for the information. I have downloaded both WMP 10 and the Window DVD Video Decoder Utility. I then scanned my PC and it found as follows:
    Decoder Vendor - Cyberlink Video?SP decoder
    Decoder file name - CLVSD.ax
    Decoder version - 8.4.0.1014
    I then tried a DVD and still getting the same problem sound but no picture.
    Any ideas?
    Thanks Kerry.

  9. #9
    Moderator Forum Moderator arraknid's Avatar
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    You don't say if there were any green ticks on the scan report. Were there? If yes, set that as default.

    Next thing to try is reducing the Hardware Acceleration, as follows..

    1. Rightclick the Windows desktop and choose Properties
    2. Click the Settings tab, then Advanced
    3. In the next window, click the Troubleshoot tab
    4. Under Hardware acceleration, move the slider to None.
    5. Click Apply and OK and close all windows


    If the video plays OK, repeat the above as many times as necessary, but move one notch at a time to the right until the video disappears again, then move it back one.

  10. #10
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    Hi,
    There was a green tick and it was set as preferred.
    I have done what you said with the properties, setting, advanced, troubleshoot etc.
    Tried DVD and still sound and no picture.
    Would having K.Lite codec pack installed interfere with Window Media Player 10?
    Thanks Kes.

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