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  1. #1
    Member 10peg10's Avatar
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    Default help me play games

    hi, iv been having a look at your site and it looks amazing. my problem seems so silly next to some of the others iv seen. im an absolute novice with computers and i only use them for shopping and playing gamesbut i got some sort of virus on my laptop and i had to take it to a shop and he put it back to factory settings. i started downloading my favourite games that id paid forbut now i cant play any games at all.can you tell me what i need to start playing games again. also i wish id seen your site before i went to the shop with my laptop. your advice would be much appreciated.from elaine

  2. #2
    Member MrDarn's Avatar
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    Let us know what the games are, if they are played by clicking a desktop icon or by using your browser and where your downloading them from. Your operating system (Vista? XP? Windows 7? ) is and we'll see what we can do.

    you possibly just need to download the latest flash or java plug-in...


    ...but that depends on the above info.
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  3. #3
    Member 10peg10's Avatar
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    Default help me play games

    ithanx so much for replying.im a wee bit embaressed to tell you that the games i love playing are emilys delicious 1,2 or3 or chocolatier 1,2 or 3. i used to click on an icon on my desk top to play. my computer uses windows xp. thankyou so much for taking the time to read about my problem, from elaine

  4. #4
    Member MrDarn's Avatar
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    My other half plays something similer on facebook.

    I am unfamilier with that game in particular.

    Have you been to windows update and downloaded and installed all the critical updates for your pc since it was set back to factory settings?

    you could try updating your flash player:
    Adobe - Adobe Flash - Downloads

    and perhaps check your Java is up to date:
    Java Downloads for All Operating Systems - Sun Microsystems

    Once you have updated windows, java and your flash player, try again. If still not working, post back and we'll see if anyone else has any ideas.
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  5. #5
    Member 10peg10's Avatar
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    Default help me play games

    Hi, thanks for your reply.
    I tried everything you said, downloded java and adobe 10 programmes. I can now play some basic games, but still not able to play the ones I want. When I try to play, I get an error message..

    "Failed to initialise window. Please try running the game again, if that dosen't help try changing the screen resolution and colour depth. If that fails then your video card does not support this game."
    Or
    "Graphics initialization failed. No adapter supports hardware acceleration. Please make sure DirectX and hardware acceleration are enabled on your computer"

    Any further advise would be much appreciated, because I'm confused as to how some games will play and others won't.

    Thanks in advance, Elaine

  6. #6
    Member MrDarn's Avatar
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    Ahh, thats clearing the mud a little so to speak.

    These games have played on this computer before you returned it to factory settings yes?

    Have you installed the driver software for your video card since the return to factory settings?

    If not, try that (they usually on a disk that either came with the computer, or if the card is an upgrade, with the card).

    If you are unable to find the driver, post back with your computers specifications (ie, make, model and details of any new graphics cards if you've added any) i'm looking for something like:
    Compaq Pressario laptop
    Model 4365PH
    Windows Vista home premium
    Nothing new added since we bought it
    so i can look for the driver for you.

    Keep us informed! We're getting there!
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  7. #7
    Member 10peg10's Avatar
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    Default help me play games

    hi, the only disc i have is toshiba L20 recovery dvd is that what you mean? i bought the laptop second hand and as far as i know nothings been added to it. thanx again for taking the time to help me. elaine

  8. #8
    Member abseh1's Avatar
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    Look in the device manager...click on display adapter....it will give you the card info

    How do I get into Windows Device Manager?
    SIGNATURE...When I post info I assume you have already read this link
    How to Start Removing Viruses and Spyware from your Computer

  9. #9
    Member 10peg10's Avatar
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    Default help me play games

    hi,sorry for the delay iv been working.
    heres the info you were looking for(i think)
    toshiba satellite L20-267
    model no psL2xe-02200uen
    nothing new added that i know of(i bought it second hand a couple of years ago)
    elaine

  10. #10
    Member 10peg10's Avatar
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    im sorry i got a bit lost, it looks like i have a card but no drivers to run it.can that be right?
    elaine

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