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  1. #1
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    Default Windows Media Player

    I was trying to clean up my PC by un installing what I thought were unnecessary files downloaded by the kids. What I ended up doing was deleating a program that I needed. Widows xp would start to load but all I ever got was a black screen. So I did a recovery to April 1st and all seemed OK until I tried to watch a video in windows media player. all I am getting is the sound with a green screen. could you please help.

    Rob

  2. #2
    Moderator Forum Moderator arraknid's Avatar
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    Is this a video on the internet or a file on the computer?

    Can you also tell us what the video format is? DivX, wmv, etc.?

  3. #3
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    these are videos sent via emails, and have been both mpg and wmp files. neither one seem to play properly. vidios from sites such as you tube seem to play fine.

  4. #4
    Moderator Forum Moderator arraknid's Avatar
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    This sounds like a codec problem. Try downloading the K-Lite codec pack which will restore all previous codecs and add new ones. Install all at default settings.

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    I downloaded the codec pack as you suggested and I am still getting just the green screen. I then tried rolling the media player back to version 10, but there was still just a green screen. I then re installed media Player 11, but still no video.

  6. #6
    Moderator Forum Moderator arraknid's Avatar
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    Are you trying to launch the video attachment directly from the email client? If yes, try downloading it first, as in save to your hard drive, then launching it?

  7. #7
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    I have tried both ways and akk I get is the sound and a green screen, in fact none of the media files will play the video, just the audio, even files that have been on my computer for years.

  8. #8
    Moderator Forum Moderator arraknid's Avatar
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    Try downloading the VLC media player which should work better.

    If not, there's something else going on. Try VLC first.

  9. #9
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    Just one of those sightings that is obvious to me, but may not be to you...

    once you downloaded the codec pack, did you install it? i.e clicking on "setup.exe" and following the installation prompts?
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

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