Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Member
    Join Date
    May 2010
    Posts
    5
    Points
    0

    Default IE/Chrome not working but Firefox does

    Hi friends,

    I recently upgraded my OS from XP to 7. I installed all the above browsers. but for some reason, IE keeps crashing, Chrome does not load any web page whatsoever(it will just keep loading forever) Only firefox works fine. They all have worked fine when I was using XP.
    I tired reinstalling, ccleaner and malware scan but nothing works.

    Any ideas ??
    Thank you.

    Laptop:Acer 4520G
    Firefox : v3.6.3
    Chrome: 4.1.249.1064 (45376)
    IE: crashes as soon as i open and closes. I cant check the version

  2. #2
    Member MrDarn's Avatar
    Join Date
    Jul 2007
    Location
    South East Northumberland
    Posts
    2,949
    Points
    557

    Default

    Which other programs do you have installed?

    Do you have a 3rd party firewall, like Zone Alarm, Comodo or other?
    Which security software do you have installed? Norton? AVG? Avast? other?
    Have you been to Windows Update since doing the upgrade?
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  3. #3
    Member
    Join Date
    May 2010
    Posts
    5
    Points
    0

    Default

    Well..I had nod32 but I uninstalled it recently and am looking for a better anti virus..so currently I do not have any...I do not have third party firewall.
    and yes, I did update my windows..

    Thanks for the reply

  4. #4
    Member MrDarn's Avatar
    Join Date
    Jul 2007
    Location
    South East Northumberland
    Posts
    2,949
    Points
    557

    Default

    Having no anti-virus installed at all is a risky business!

    Have a look at Avast (it has a free home edition) and let us know what you think.

    Did you re-install the programs after the upgrade? or have you just been using the versions already installed?
    Have you tried resetting Internet Explorer?

    To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
    1. Exit all programs, including Internet Explorer (if it is running).
    2. click Start
      Type the following command in the Start Search box, and then press ENTER:inetcpl.cpl
      The Internet Options dialog box appears.
    3. Click the Advanced tab.
    4. Under Reset Internet Explorer settings, click Reset. Then click Reset again.
    5. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
    6. Start Internet Explorer again.

    If that solves the problem on IE, we'll take a look at the other browser afterwards.
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  5. #5
    Member
    Join Date
    May 2010
    Posts
    5
    Points
    0

    Default

    Hi MrDarn,

    I installed Avast right away, thanks for the advice..and I also followed the instructions, IE is good as new and works great.
    But that still leaves chrome, its not still not loading pages. Its just a white screen and loads forever.

    Thank you so much

  6. #6
    Member MrDarn's Avatar
    Join Date
    Jul 2007
    Location
    South East Northumberland
    Posts
    2,949
    Points
    557

    Default

    It looks like theres a few bad instalations since you upgraded to Win 7.

    The thing with Internet Explorer was just my way of pinning it down to software errors, or an error with the network settings.

    You say you re-installed chrome, but i'm guessing it was over the previously installed version. This most likely kept some of the old settings, and therefore leaving the problem in place.

    Follow these steps to clear your custom settings and use Google Chrome's default settings (for Windows):

    1. Click the Tools menu.
    2. Select Options.
    3. Click the Under the Hood tab.
    4. Click Reset to defaults.
    5. In the confirmation dialog, verify your selection by clicking Reset to defaults.
    6. Click Close.

    If that does not work, try completly uninstalling Chrome, restarting, running CCleaner's clean option, then try another fresh install from a new download.

    I'm guessing that will put things right for you, if not, let us know
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  7. #7
    Member
    Join Date
    May 2010
    Posts
    5
    Points
    0

    Default

    I uninstalled chrome and ran ccleaner just like you said. Then I reinstalled chrome again. Surprisingly, its still not working, and worse, now when I open chrome and test it, after a few minutes, I get this pop up saying "Google chrome has crashed and needs to be restarted".. This is weird because chrome never had any problem at all when I was using XP, it was actually the best browser I have ever used. Do i need to format my computer to solve this problem?

    Also just a side question, Does windows 7 limit torrent speed? since I moved from XP to 7, somehow my torrents are extremely slow and never reach the speed I used to achieve in XP. I tried turning firewall off but to no avail.

  8. #8
    Member abseh1's Avatar
    Join Date
    Jul 2008
    Location
    Tampa Bay
    Posts
    2,319
    Points
    388
    Blog Entries
    2

    Default

    Go to programs and right click the Chrome icon and check compatibilities mode...it will guide you ...click next etc

    It will probably recommend running Chrome as WinXP SP2

    Do you have 32 bit or 64 bit Win7 ?
    SIGNATURE...When I post info I assume you have already read this link
    How to Start Removing Viruses and Spyware from your Computer

  9. The Following User Says Thank You to abseh1 For This Useful Post:


  10. #9
    Member MrDarn's Avatar
    Join Date
    Jul 2007
    Location
    South East Northumberland
    Posts
    2,949
    Points
    557

    Default

    A word of warning:
    Torrent download is one of the, if not THEE best way to pick up a virus or trojan.

    A huge percentage of people who come to the forums for help because they have a piece of malware can be directly linked back to torrent websites and P2P programs.

    That said, what you do with your computer is your business

    Thanks to abseh1 for picking this up, i wouldn't have thought of compatibility mode for a good while yet. I assume the reset of Chrome had no effect either?
    An uninstall then reinstalation should not really have made things worse. You could try their troubleshooting topics located below:

    Windows troubleshooting - Google Chrome Help

    Keep us informed
    Always remember you're unique.


    ...Just like everyone else!
    If your problem is solved, here's how to say thanks!

    Windows XP
    Windows Vista
    Windows 7

  11. The Following User Says Thank You to MrDarn For This Useful Post:


  12. #10
    Member
    Join Date
    May 2010
    Posts
    5
    Points
    0

    Default

    Hi friends, thanks for your advice..
    Hey abseh1, I followed you instructions..stil having the same problem..
    MrDarn, Thank you for your warnings, I'm aware of the risks..

    I decided to format my computer. I reinstalled chrome and its working fine now. I guess there was some issues with the installation of the OS that caused the problem..

    Thank you guys anyways..

Page 1 of 2 12 LastLast