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  1. #1
    Join Date
    Apr 2011

    Post lost incredimail

    Been running incredimail for number of years everything fine.
    Today received emails ok shut down came back later clicked Icon for incredimail and it loaded new cannot find old incredimail

    Help please

  2. #2
    Member Spyware Fighter DonnaB's Avatar
    Join Date
    Apr 2009
    Illiana, Ill. USA


    Hi bob1,

    Welcome to Help2Go!

    I do apologize for the delay in responding. The reason being for the delay is I wanted to research this program further before I offered my opinion. Incredimail is considered an undesirable program to use by the Experts because of the conflicting information below:

    Is IncrediMail Spyware?

    If you have heard or read somewhere that IncrediMail is spyware and took a look into its folders to see what IncrediMail may reveal about when (if) it phones home, you may have stumbled into the RunTime folder. The folder's contents looks suspicious, and if you delete it IncrediMail will start accumulating it again.

    The RunTime folder's raison d'Ítre ("reason for existence") is not collecting data about your usage of IncrediMail, however. The RunTime folder is merely a cache that allows IncrediMail to operate faster by re-using data. That's why the data in this folder will start to pile up when you use IncrediMail, but that's also why it doesn't really hurt (except speed-wise) if you delete it.
    IncrediMail Collects Anonymous Usage Data

    While not spyware, IncrediMail is still collecting some harmless anonymous usage statistics. It counts how often

    * IncrediMail Letters
    * Animations
    * Other Style Box content
    * Skin and
    * Notifiers

    are used.
    I personally would not recommend Incredimail to anyone due to the conflicting comments above. Deleting the RunTime folder cache does slow down the ability for the use of those cute little applications that you have used previously, yet the program itself slows the computer down that it is installed upon. The article above goes on to say that, "While not spyware, IncrediMail is still collecting some harmless anonymous usage statistics" and that is why the professionals consider it to be Spyware because it "phones home" with those user details.

    If you insist on using this program, for which I personally can not and will not support, I do believe in allowing you to have the freedom of choice and I will provide you with a link where you may find someone who will help you.

    Incredimail Support

    Please note: We here at Help2Go take great pride in helping with all computer issues and if ever in the future you have any questions concerning help needed to ensure that your computer is running in it's optimum state we'd be more than happy to help you.

    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"

    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

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