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  1. #1
    Join Date
    Nov 2011

    Default I'm getting the blue screen, involuntary reboot and periodic loss of internet

    i have windows 7.
    i've updated and run spybot search and destroy, Malwarebytes' Anti-Malware, norton 360, comodo and windows-kb890830-v4.1
    nothing has turned up so far.

  2. #2
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Pittsburgh, Pa


    Is that an Anti Virus program or a Firewall? Never run 2 Anti Virus programs they will cause issues as well as Blue screens. Also Windows 7 does not really need a third party Firewall, I suspect this is where some of your issues could be. Norton 360 is also known for issues on some machines.

    What is the Make and model of this computer?

    Are you able to read the blue screen error on the screen?

    Lets see if we can see what's causing the Blue Screen

    Download WhoCrashed
    This program checks for any drivers which may have been causing your computer to crash....

    Click on the file you just downloaded and run it.

    • Put a tick in Accept then click on Next.
    • Put a tick in the Don't create a start menu folder then click Next.
    • Put a tick in Create a Desktop Icon.
    • then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish.
    • Click Analyze
    • It will want to download the Debugger and install it Say Yes

    WhoCrashed will create report but you have to scroll down to see it.
    Copy and paste it into your next reply.
    Last edited by zep516; 11-10-2011 at 11:20 AM.

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