Networking dongle

[jimlee38]

Hi All, I was just wondering if you could advise me please, i have my wireless router and at the moment it is wired to my main computer and wireless to 2 laptops, i bought a computer for my wife and then a wireless dongle when i put the dongle on it came up with 2 i presume are other peoples wireless but even though this computer is in the next room it will not pick up on my router could you help me please.
regards
jim

[zep516]

Hi jimlee38,

A few questions first. What operating System does your wife's computer have, XP, Vista, Windows 7? What is the model name of that computer?

Who makes or manufactures the dongle? In case we might need to locate a driver for it.

Did the dongle come with a CD? This cd is sometimes necessary to run and install any needed drives so the computer recognizes the device.

Joe

[jimlee38]

Hi Joe,Thank you for your reply, I am sorry i always seem to leave out the important bits!!, my wifes computer is running xp pro, the model is hp dx5100 series, the dongle does have a driver cd but it does`nt have a makers name it just has wifi 150m on the dongle, i have tried deleting and reloading the cd but still no joy, kind regards
jim

[zep516]

Hi,

Try it once more, take the dongle out. Reboot the computer let it come back to the desktop. Now reinstall the cd that came with the dongle with the dongle out, once that is done, insert the dongle. See if that procedure helps. You may have gone through this exercise already. Let me know if you did this already.

Joe

EDIT Is this the dongle as seen HERE

[jimlee38]

Hi Joe, I tried reloading but still picking up other peoples things, the dongle is one of those mini type but does looks a bit like the one on the link but is black and does'nt have much writing on it.
kind regards
jim

[zep516]

Hi Jim,

Just wanted to touch base short on time. Let me think about this I have no luck with these devices either. Do you at least see the networking computers located down by the clock, if so can you right click on them or it and notice available options there. Like repair or something. Also in the network connections window where you see the others is there an option to "Show all connections" can you connect to any of the ones shown? Usually there secured but try it. Also with the dongle connected, turn the router off by un-plugging it for 30 seconds, then replug it in.

Joe..

[jimlee38]

Hi Joe, Many thanks tried the repair part and it worked, again many thanks for your time you gave. kind regards jim

[zep516]

Jim you're welcome! I'm certainly glad to hear you're connected now