Acer Aspire One Netbook

[joannz]

Please help! I have an Acer Aspire One Netbook using winxp that keeps rebooting. I keep getting a quick flash blue screen that lasts one second then it goes to a black screen that says my computer stopped responding and I need to restart in one of 5 modes. I tried all of them but it just keeps rebooting and putting me back to this screen. It has no CD drive. Can anyone tell me how to get this working???

[MrDarn]

First we need to see what message is coming up.

turn your computer off completly, then press the power key.

start tapping the F8 key once per second untill you see the advanced options menu.

Select the option "disable automatic restart on failure"

Next time it boots, it "should" display a blue screen with some "STOP" information, and mention a filename somewhere.

Note this information down exactly as it appears and get back to us.

[joannz]

First we need to see what message is coming up.

turn your computer off completly, then press the power key.

start tapping the F8 key once per second untill you see the advanced options menu.

Select the option "disable automatic restart on failure"

Next time it boots, it "should" display a blue screen with some "STOP" information, and mention a filename somewhere.

Note this information down exactly as it appears and get back to us.

[joannz]

The blue screen says the following:
A problem has been detected......UNMOUNTABLE_BOOT_VOLME. Then it has technial info at the bottom and says: STOP: 0x000000ED (0x865E030,0xC0000006, 0x00000000,
0x00000000)

[zep516]

Hello joannz,

While MrDarn is away,

Please follow these Instructions: "boot back to the Advanced Options Menu just like MrDarn had you do." This time select "Recovery Console" Hopefully the "Netbook" has a recovery console installed! Once the recovery console opens, little black window, after the "C" Prompt, type in fixmbr command then hit enter. This Repairs the master boot record of the boot disk, and may repair the issue for you. If no results there type "fixboot" command hit enter and reboot the computer.

Let us know.

Joe

[joannz]

My windows advanced options menu only has the following: Safe Mode, Safe Mode with Networking, safe mode with command prompt, enable boot logging, enable VGA mode, last known good configuration, directory srvices restore mode (windows domain controllers) debugging mode, disable auto restart, reboot, return to OS choices menu and start normally. I tried every thing. i cant get a command prompt to type anything in. Is there anything else I can do?

[DonnaB]

Hi joannz,

Choose safe mode with command prompt and follow zep's instructions from here:

little black window, after the "C" Prompt, type in fixmbr command then hit enter. This Repairs the master boot record of the boot disk, and may repair the issue for you. If no results there type "fixboot" command hit enter and reboot the computer.

Either MrDarn or zep516 should be back at their desk in due time to help guide you further.

[MrDarn]

I dont think that will work, as the poster cant get to the command prompt.

I see you have a working machine to post from.

Did you, by chance, create a USB recovery stick for the problem netbook?

If not, we need to fix the Master Boot Record manually using a Linux USB drive.

You will need at least a 2Gb usb drive for this.

follow the instructions HERE:

Create a USB stick on Windows | Ubuntu

then, once you have managed to boot into Ubuntu, you will see a command line. Type the following:

sudo apt-get install lilo
then press enter. once lilo has installed, type the following:
sudo lilo -M /dev/sda mbr

Let us know how you get on.