Thread: Acer Aspire One Netbook
- 06-14-2012 08:53 AM #1
- Join Date
- Jun 2012
Acer Aspire One Netbook
Please help! I have an Acer Aspire One Netbook using winxp that keeps rebooting. I keep getting a quick flash blue screen that lasts one second then it goes to a black screen that says my computer stopped responding and I need to restart in one of 5 modes. I tried all of them but it just keeps rebooting and putting me back to this screen. It has no CD drive. Can anyone tell me how to get this working???
- 06-14-2012 09:51 AM #2
First we need to see what message is coming up.
turn your computer off completly, then press the power key.
start tapping the F8 key once per second untill you see the advanced options menu.
Select the option "disable automatic restart on failure"
Next time it boots, it "should" display a blue screen with some "STOP" information, and mention a filename somewhere.
Note this information down exactly as it appears and get back to us.
- 06-14-2012 10:13 AM #3
- 06-14-2012 10:16 AM #4
- Join Date
- Jun 2012
The blue screen says the following:
A problem has been detected......UNMOUNTABLE_BOOT_VOLME. Then it has technial info at the bottom and says: STOP: 0x000000ED (0x865E030,0xC0000006, 0x00000000,
- 06-14-2012 06:38 PM #5
While MrDarn is away,
Please follow these Instructions: "boot back to the Advanced Options Menu just like MrDarn had you do." This time select "Recovery Console" Hopefully the "Netbook" has a recovery console installed! Once the recovery console opens, little black window, after the "C" Prompt, type in fixmbr command then hit enter. This Repairs the master boot record of the boot disk, and may repair the issue for you. If no results there type "fixboot" command hit enter and reboot the computer.
Let us know.
Last edited by zep516; 06-14-2012 at 06:55 PM.
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- 06-15-2012 09:22 AM #6
- Join Date
- Jun 2012
My windows advanced options menu only has the following: Safe Mode, Safe Mode with Networking, safe mode with command prompt, enable boot logging, enable VGA mode, last known good configuration, directory srvices restore mode (windows domain controllers) debugging mode, disable auto restart, reboot, return to OS choices menu and start normally. I tried every thing. i cant get a command prompt to type anything in. Is there anything else I can do?
- 06-15-2012 11:49 AM #7
Choose safe mode with command prompt and follow zep's instructions from here:
little black window, after the "C" Prompt, type in fixmbr command then hit enter. This Repairs the master boot record of the boot disk, and may repair the issue for you. If no results there type "fixboot" command hit enter and reboot the computer.I am currently taking a degree in Malware Removal, and during this time, it is not appropriate for me to offer any assistance in the analysis of or the removal of Malware. Thank you for understanding.
If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.
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- 06-15-2012 01:02 PM #8
I dont think that will work, as the poster cant get to the command prompt.
I see you have a working machine to post from.
Did you, by chance, create a USB recovery stick for the problem netbook?
If not, we need to fix the Master Boot Record manually using a Linux USB drive.
You will need at least a 2Gb usb drive for this.
follow the instructions HERE:
Create a USB stick on Windows | Ubuntu
then, once you have managed to boot into Ubuntu, you will see a command line. Type the following:
sudo apt-get install lilo
then press enter. once lilo has installed, type the following:
sudo lilo -M /dev/sda mbr
Let us know how you get on.