Need help with nv4_DISP infinite loop error

[Putts]

I have a Dell Precision 370 running XP SP3. The graphics card is a Nvidia Quadro NVS 280 64 Mb PCI express 2.0 X16 Dual Monitor card. It also has DDR2 SDRAM. About 2 weeks ago I began getting an “nv4_DISP infinite loop blue screen error” when booting the computer. I have searched the internet for solutions but found that most posts are 4 years old, or older. I did get a possible solution that involves booting into safe mode and then uninstall and reinstall the display drivers. This works for maybe one boot or for a few boots but then I encounter the problem again. Also when I’m having the problem and boot into safe mode there are numerous vertical lines running thru the display. There are no new drivers for my graphics card. Does anyone have a solution for this problem? Would a different graphics card solve the problem? I do not need a dual monitor card and I only use the computer for email, surfing, and tracking finances – NO games. Dell offers a Vision TEK ATI Radeon HD 4350 card. It is a dual monitor card but if will solve the problem I could buy it even though I’ve seen mixed reviews on it. Or I could buy another card as long as it would be easy for a novice to install it. I would appreciate any help. Thanks.

[zep516]

Hi,

Can you do this for us,

Lets see if we can see what's causing the Blue Screen

Download WhoCrashed
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

• Put a tick in Accept then click on Next.
• Put a tick in the Don't create a start menu folder then click Next.
• Put a tick in Create a Desktop Icon.
• then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish.
• Click Analyze
• It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it.
Copy and paste it into your next reply.

I'd like to see the report, even though this "vertical lines running thru the display" gives a strong indication that the card is bad and I'd consider replacing it. Replacing the card should be easy it just fits into the mother board slot.

[Putts]

Hi zep516:

Thanks for your reply. Here’s the report. It has 2 links to search for updated drivers. But the links seem to be a set of possible solutions. I have not tried any. Wanted to hear from you first. It doesn’t look like the graphics card is bad, but if it is I’d be willing to buy another except the one I have doesn’t seem to be available. Once again thanks for your reply.


System Information (local)
________________________________________

computer name: PRECISION370
windows version: Windows XP Service Pack 3, 5.1, build: 2600
windows dir: C:\WINDOWS
CPU: GenuineIntel Intel(R) Pentium(R) 4 CPU 3.40GHz Intel586, level: 15
2 logical processors, active mask: 3
RAM: 3219214336 total
VM: 2147352576, free: 2026889216

________________________________________
Crash Dump Analysis
________________________________________

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Thu 5/31/2012 12:13:40 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini053112-01.dmp
This was probably caused by the following module: nv4_mini.sys (nv4_mini+0x37180)
Bugcheck code: 0x100000EA (0xFFFFFFFF8A3B8B30, 0xFFFFFFFF8A5A4810, 0xFFFFFFFFF78E6CBC, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\nv4_mini.sys
product: NVIDIA Compatible Windows 2000 Miniport Driver, Version 61.27
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Miniport Driver, Version 61.27
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_mini.sys (NVIDIA Compatible Windows 2000 Miniport Driver, Version 61.27 , NVIDIA Corporation).
Google query: nv4_mini.sys NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Thu 5/31/2012 12:13:40 PM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: watchdog.sys (watchdog!WdAllocateDeferredWatchdog+0x1F31)
Bugcheck code: 0xEA (0xFFFFFFFF8A3B8B30, 0xFFFFFFFF8A5A4810, 0xFFFFFFFFF78E6CBC, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\WINDOWS\system32\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Wed 5/30/2012 12:20:36 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini053012-01.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x24111)
Bugcheck code: 0x100000EA (0xFFFFFFFF8A3C98C0, 0xFFFFFFFF8A555CF0, 0xFFFFFFFFF78DACBC, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 61.27
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 61.27
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 61.27 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M



________________________________________
Conclusion
________________________________________

3 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 61.27 , NVIDIA Corporation)

nv4_mini.sys (NVIDIA Compatible Windows 2000 Miniport Driver, Version 61.27 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[Putts]

zep516:

I forgot to mention that I had previously gone to Nvidia's website & used a feature that searches my computer for their drivers. It came back saying I have the latest driver.

[zep516]

Easy ha! All the information is there for you to make or arrive at a solution, see what you come with. A new card would provide a new driver and may resolve the issue, should we not be able to come up with a up-dated driver for the current card.

What happens if you Google this nv4_disp.dll dell may open some more ideas.

*** Worth noting-------> http://www.techsupportforum.com/foru...-a-647545.html


Joe

[Putts]

I'm glad it is easy for you, but its not for me. I tried Googling nv4_disp.dll.dell and got >200K hits for “dell nv4_disp.dll download” and 90K hits for “nv4_disp.dll bluescreen dell”. Most of them talking about different computer models. One saying the fan might be full of dust bunnies. One offering a nv4_disp.dll fixer. The results leave me with my mind boggled.

[zep516]

I knew when I said "easy" I was going the hear about it! I am listening So how do we find a replacement card for it, I goggled PRECISION370 graphics card can we just install a cheap video card, this is where my Hardware knowledge or lack of shows...... I'll look for a card I think that's the best solution as far as I can tell...

[zep516]

Sorry I reread the post you said you found a card, so I think that is the best option for now to replace the card.

This card would work too ------> Newegg.com - SAPPHIRE Radeon HD 5450 1GB 64-bit DDR3 PCI Express 2.1 x16 HDCP Ready Low Profile Ready Video Card ( 100292DDR3L)

Joe

[Putts]

If you think the card is bad I could go with Dell's suggestion of a Vision TEK ATI Radeon HD 4350. Altho the reviews on that card are very mixed. It costs $115. You googling Precision 370 graphics card is what I had done & most of the results were not very satisfying. I can go with a cheap graphics card because my use of the computer is pretty mundane. But I can remember friends telling me that replacing a graphics card is very difficult. I could try fixing the dll file. That solution was offered here: nv4_disp.dll free download - DLL-files.com I'm open to any sort of help which woud allow me to get around this problem.

[zep516]

I can go with a cheap graphics card

That's how I'd approach it. Cheap!!!!!!



It's not hard to replace a card, look at it, it plugs into a socket on the board.

And here's a video below "showing" the details on replacing the card.

How to change a Graphics Card - YouTube

Joe