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  1. #11
    Member DonnaB's Avatar
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    Hi kev_chiara,

    Please allow me to guide you while zep516 and MrDarn are away from their desk.

    At this time we are just interested in seeing the 3 logs.

    Once the SuperAntiSpyware, Malwarebytes, and HiJackThis scans have finished, please start a new thread in our Spyware Help forum by clicking >>HERE<< and posting all 3 logs for us to view.

    Thank you,

    Donna
    I am currently taking a degree in Malware Removal, and during this time, it is not appropriate for me to offer any assistance in the analysis of or the removal of Malware. Thank you for understanding.

    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy C.B.



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"



    Gateway ML6714 Laptop
    Genuine Intel(R) CPU T2080 @1.73GHz
    2.00 GB 32-bit
    Windows Vista Home Premium SP2
    Firefox, IE8

  2. #12
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    Quote Originally Posted by DonnaB View Post
    Hi kev_chiara,

    Please allow me to guide you while zep516 and MrDarn are away from their desk.

    At this time we are just interested in seeing the 3 logs.

    Once the SuperAntiSpyware, Malwarebytes, and HiJackThis scans have finished, please start a new thread in our Spyware Help forum by clicking >>HERE<< and posting all 3 logs for us to view.

    Thank you,

    Donna
    Hi Donna, thanks for your comments.

    I have now posted the logs in the Spyware Help Forum

    Kev.

  3. #13
    Member DonnaB's Avatar
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    Hi Kev,

    Thank you. Unfortunately the Spyware forum is a tad bit busy at the moment. Please be patient. It does take a bit of time to research the logs. We'll be with you as soon as possible.

    I'll have one of the Admins or Mods close this thread till we can verify there are no infections present. If none are found, we can reopen this thread and continue where me left off.

    Donna
    I am currently taking a degree in Malware Removal, and during this time, it is not appropriate for me to offer any assistance in the analysis of or the removal of Malware. Thank you for understanding.

    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy C.B.



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"



    Gateway ML6714 Laptop
    Genuine Intel(R) CPU T2080 @1.73GHz
    2.00 GB 32-bit
    Windows Vista Home Premium SP2
    Firefox, IE8

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