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  1. #1
    Join Date
    Nov 2012

    Default Corrupt Windows. Registry Problem?


    My friend is having some issues with his computer. Today he ran Disk Cleanup on his Windows 7 machine and now Windows will not load. We're not sure if the two are related, but signs point to yes.

    At first the desktop became corrupted and looked something like this
    with all the normal text replaced by symbols and very low res.

    He restarted the computer and tried to enter in Safe Mode, but it didn't help. He restarted again, and now can't even log into Windows. Everything looks fine up until the point the Windows login screen comes up, which is corrupted and impossible to read.

    Can Windows be reloaded onto his system without losing his files or what would be the best solution?

    Edit to add that he is now having issues even getting Windows to load from the DVD. It just hangs at the blue/green screen before giving him any options.
    Last edited by Strawberries; 11-20-2012 at 01:37 PM.

  2. #2
    Member abseh1's Avatar
    Join Date
    Jul 2008
    Tampa Bay
    Blog Entries


    Try a system restore in safe mode to when it was working

    Yes you can do a repair install....but you need to be sure it is not a virus...because only a clean install will remove a virus

    If it was just the Browser it looks like the encoding is not set to UTF-8 code

    Win 7 repair install
    Repair Install - Windows 7 Forums
    SIGNATURE...When I post info I assume you have already read this link
    How to Start Removing Viruses and Spyware from your Computer

  3. #3
    Member Spyware Fighter DonnaB's Avatar
    Join Date
    Apr 2009
    Illiana, Ill. USA


    Here's a link that concerns a similar issue. May provide some insight:

    Symbols instead of letters

    Read post #2 by John T
    Last edited by DonnaB; 11-20-2012 at 06:51 PM.
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"

    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"