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  1. #1
    Member jordison666's Avatar
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    Default Thumbnails only on some videos and not others

    Hey

    Basically ive got .mp4 files that have thumbnails, but some dont. Just wondered if there was a quick fix for this?

    Ive attached a screenshot to show what i mean, thanks. Ive tried removing media player through add/remove windows components but it hasnt worked. Also the default player for the files is media player.

    Thanks
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  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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  4. #3
    Member jordison666's Avatar
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    Thanks for the reply, ive just cleared the thumbnail cache and now none of the mp4 videos have thumbnails haha. Everything else has come back fine, read somewhere that uninstalling Windows Live programs and reinstalling them might work so ill try that now and let you know.

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  6. #4
    Member jordison666's Avatar
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    Sorted it now, ran a repair on the Windows Live Essentials 2011 thing on add/remove programs and theyre all sorted. Must of been a program i removed that altered it. Thanks a bunch for that link.

  7. #5
    Administrator Help2Go Administrator Canuck's Avatar
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    Glad it worked out for you. Happy computing!!