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  1. #1
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    Default Windows Vista freezes after log in

    After I log in to Normal mode, I am unable to do anything else because the system will freeze once I try to do anything. The mouse is still able to move around but nothing else reacts.

    Before this, there will be blue screens from time to time when I am logged in to normal mode, maybe once every two weeks or three weeks.

    I tried system restore to a date before it started freezing but it didn't seem to work. Now I am still able to use Safe mode without any problems.

    Following is the information for my laptop and operating system.

    Windows Vista Home Premium ver. 6.0 (Build 6002: Service Pack 2)
    Manufacturer: Dell
    Model: Inspiron INSP1440
    Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
    RAM: 3.00GB
    System Type: 64-bit Operating System

    Will greatly appreciate any help I can get. Need my laptop to last for the month till January before I can get a new one.

  2. #2
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
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    Points
    1308

    Default

    Hi

    Welcome to Help2Go


    We need to see some information about what is happening in your machine. Please perform the following scan:
    • Download DDS by sUBs from one of the following links. Save it to your desktop.
    • Double click on the DDS icon, allow it to run.
    • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
    • Notepad will open with the results.
    • Follow the instructions that pop up for posting the results.
    • Close the program window, and delete the program from your desktop.
    Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

    Information on A/V control HERE

  3. #3
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    Default

    Hi, thanks for replying!! I'm not really sure on what I should do next. Shall I post the log results here?

  4. #4
    Member Spyware Fighter DonnaB's Avatar
    Join Date
    Apr 2009
    Location
    Illiana, Ill. USA
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    Default

    Hi hann,

    Shall I post the log results here?
    Yes! Please do and zep516 will have a look.

    Thank you!

    Donna
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  5. The Following User Says Thank You to DonnaB For This Useful Post:


  6. #5
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    Default

    DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
    Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 10.9.2
    Run by yuanhan at 0:03:00 on 2012-12-07
    AV: AhnLab V3 Internet Security 8.0 *Enabled/Updated* {8BBDF86F-04C8-0A4B-7501-E800E3793E54}
    AV: Kaspersky Internet Security *Enabled/Updated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984}
    SP: Kaspersky Internet Security *Enabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339}
    SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: AhnLab V3 Internet Security 8.0 *Enabled/Updated* {30DC198B-22F2-05C5-4FB1-D37298FE74E9}
    FW: AhnLab V3 Internet Security 8.0 *Enabled* {B386794A-4EA7-0B13-5E5E-41351DAA792F}
    FW: Kaspersky Internet Security *Enabled* {1691B380-548E-1A7A-BE85-9A42CE15AEFF}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\SysWOW64\NetClient5\n5agent64.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\SysWOW64\NetClient5\n5client.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.pp250.com
    uDefault_Page_URL = hxxp://www1.ap.dell.com/content/default.aspx?c=sg&l=en&s=gen
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: PCCBHO.CPCCBHO: {22FC6CE8-7D47-479F-B74A-BFBB04ADB9AF} - C:\Program Files (x86)\Winferno\PC Confidential\PCCBHO.dll
    BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Face recognition web login for FastAccess: {DA5BCE70-D057-4D63-943D-5F3927EC59F1} - C:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll
    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    uRun: [Google Update] "C:\Users\yuanhan\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    uRun: [PPAP] "C:\Program Files (x86)\Common Files\PPLiveNetwork\PPAP.exe" -background
    uRun: [PPLiveVA] C:\Program Files (x86)\PPLive\PPVA\PPLiveVA.exe /LoadModule PPVA.DLL /M REAL /S 0 /T 0
    uRun: [SightSpeed] "C:\Program Files (x86)\Dell Video Chat\DellVideoChat.exe" -bootmode
    uRun: [Unified Remote v2] C:\Program Files (x86)\Unified Remote\RemoteServer.exe
    uRun: [Grid Service] "C:\Program Files\GridService\peer.exe" -n Grid
    uRun: [Sony Ericsson PC Companion] "C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Companion\PCCompanion.exe" /Background
    uRun: [Taskix] "C:\Program Files\Robust IT\Taskix\Taskix64.exe" start
    uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
    uRun: [BAIDUMEDIA] C:\Program Files (x86)\Baidu\BaiduPlayer\1.19.0.57\BaiduPlayer.exe minimize
    uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
    mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
    mRun: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    mRun: [FAStartup] <no file>
    StartupFolder: C:\Users\yuanhan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\yuanhan\AppData\Roaming\Dropbox\bin\Dropbox.exe
    StartupFolder: C:\Users\yuanhan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
    StartupFolder: C:\Users\yuanhan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\BE30~1.LNK -
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ie_banner_deny.htm
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
    IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
    IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    IE: {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - C:\Program Files (x86)\Winferno\PC Confidential\PCConfidential.exe
    IE: {925DAB62-F9AC-4221-806A-057BFB1014AA} - C:\Program Files (x86)\Winferno\PC Confidential\PCConfidential.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files%20(x86)/Plants%20vs.%20Zombies/Images/stg_drm.ocx
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    DPF: {20BBA18F-5BC8-47B5-8FC9-5DFCA8E56A4B} - hxxp://mpi.dacom.net/XMPI/js/LGUplus_XMPI_20110503.cab
    DPF: {48ECCD73-123C-4C25-A64C-76E8E8A30CAF} - hxxp://mpi.dacom.net/XPayMPI/XPayMPI.cab
    DPF: {4A85DBE0-BFB2-4119-8401-186A7C6EB653} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/mjss/MJSS.cab109791.cab
    DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab
    DPF: {7C98E005-7DA3-4C02-8D9F-FAA9C4D1C343} - hxxp://203.255.162.146:88/reportx_ewha/ReportX/ictReportX.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
    DPF: {B128EFF9-0B1C-4C65-A162-28165A3A0A18} - hxxp://ssl.makeshop.co.kr/ssl/MSecure.cab
    DPF: {B46FA8BD-AE41-4821-AFF4-D4FFE4F3D390} - hxxp://presentur.ntu.edu.sg/aculearn-idm/dlls/acuviewer.cab
    DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
    DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files%20(x86)/Plants%20vs.%20Zombies/Images/armhelper.ocx
    DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
    DPF: {E78928A6-3D2A-4BF7-A100-F3FBAA351B49} - hxxp://www.vpay.co.kr/kvpfiles_new/KVPISPCTLD_VISTA64.cab
    DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
    DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
    DPF: {FFD77E35-1C34-4EAC-B5A7-414CC5D007DA} - hxxps://www.isaackorea.net/update/ansim/ilkactx.cab
    TCP: NameServer = 203.255.161.103 168.126.63.1
    TCP: Interfaces\{98CCABC9-5035-45C9-A88A-18F66D7C088D} : DHCPNameServer = 203.255.161.103 168.126.63.1
    TCP: Interfaces\{E369AF36-17F6-4BEC-82C6-50DF823E87EA} : DHCPNameServer = 192.168.42.129
    Handler: KuGoo - <Clsid value has no data>
    Handler: KuGoo3 - <Clsid value has no data>
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    Notify: FastAccess - C:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
    LSA: Notification Packages = scecli FAPassSync
    LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
    x64-BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll
    x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-BHO: Face recognition web login for FastAccess: {DA5BCE70-D057-4D63-943D-5F3927EC59F1} - C:\Program Files (x86)\Sensible Vision\Fast Access\x64\FAIESSO.dll
    x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    x64-BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll
    x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide
    x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
    x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    x64-Run: [SysTrayApp] C:\Program Files (x86)\IDT\WDM\sttray64.exe
    x64-Run: [V3 Session Process] "C:\Program Files\AhnLab\V3IS80\V3SP.exe"
    x64-Run: [New Value #1] “ctfmon”=”CTFMON.EXE”
    x64-mPolicies-Explorer: NoActiveDesktop = dword:1
    x64-mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
    x64-mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
    x64-mPolicies-System: EnableUIADesktopToggle = dword:0
    x64-IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll
    x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll
    x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    x64-DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    x64-Handler: KuGoo - <Clsid value has no data>
    x64-Handler: KuGoo3 - <Clsid value has no data>
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
    x64-Notify: klogon - C:\Windows\System32\klogon.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\yuanhan\AppData\Roaming\Mozilla\Firefox\Profiles\gaoovijc.default\
    FF - prefs.js: network.proxy.type - 2
    FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn_2010_9_0_6\components\coFFPlgn.dll
    FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn\components\IPSFFPl.dll
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Baidu\BaiduPlayer\1.19.0.57\npxbdyy.dll
    FF - plugin: C:\Program Files (x86)\Baidu\BaiduPlayer\1.19.0.57\npxbdyyreg.dll
    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.23\npGoogleOneClick8.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.29\npGoogleOneClick8.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Internet Explorer\PPLite\plugin\1.0.1.1717\npplugin2.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
    FF - plugin: C:\Program Files (x86)\Virtools\3D Life Player\npvirtools.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Users\yuanhan\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
    FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll
    FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
    FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
    FF - ExtSQL: 2012-10-30 22:40; KavAntiBanner@Kaspersky.ru; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\FFExt\KavAntiBanner@Kaspersky.ru
    FF - ExtSQL: 2012-10-30 22:40; linkfilter@kaspersky.ru; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\FFExt\linkfilter@kaspersky.ru
    FF - ExtSQL: 2012-10-30 22:40; virtualKeyboard@kaspersky.ru; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\FFExt\virtualKeyboard@kaspersky.ru
    FF - ExtSQL: !HIDDEN! 2009-09-15 22:18; {20a82645-c095-46ed-80e3-08825760534b}; c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: extentions.y2layers.installId - 0bfe7470-1186-4c09-9bea-46b0d9dd1f0f
    FF - user.js: extentions.y2layers.defaultEnableAppsList - bestvideodownloader,ezLooker,pagerage,buzzdock,dropdowndeals,twittube
    .
    FF - user.js: extensions.autoDisableScopes - 14
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-8-27 53488]
    R1 AMonLWLH;Ahnlab Light Weight Filter;C:\Windows\System32\drivers\AMonLWLH.sys [2012-8-29 49976]
    R1 AMonTDLH;AMonTDLH;C:\Windows\System32\drivers\AMonTDLH.sys [2012-8-29 131896]
    R1 kl2;kl2;C:\Windows\System32\drivers\kl2.sys [2011-3-4 11864]
    R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2011-3-10 29488]
    R1 ncfsecu;ncfsecu;C:\Windows\System32\drivers\ncfsx64.sys [2012-8-29 125504]
    R1 ncnwdrv;Doctorsoft Nw Filter Driver;C:\Windows\System32\drivers\ncnw64.sys [2012-8-29 108608]
    R1 ncpmdrv;Doctorsoft Driver;C:\Windows\System32\drivers\ncpm64.sys [2012-8-29 19008]
    R2 N5Client Agent;N5Client Agent;C:\Windows\SysWOW64\NetClient5\n5agent64.exe [2010-4-9 164152]
    R3 NETw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2009-8-27 4735488]
    S1 ATamptNt_V3IS80;ATamptNt_V3IS80;C:\PROGRA~1\AhnLab\V3IS80\ATamptNt.sys [2012-8-29 228152]
    S1 v3engine;v3engine;C:\Windows\System32\drivers\v3engine.sys [2012-8-29 3080504]
    S1 V3Flt2K;V3Flt2K;C:\PROGRA~1\AhnLab\V3IS80\V3Flt2K.sys [2012-8-29 205624]
    S2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_15f4e438\AESTSr64.exe [2009-8-27 89600]
    S2 AnfdIOnt;AnfdIOnt;C:\Windows\System32\drivers\AnFdIONT.sys [2012-8-29 22104]
    S2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe [2011-4-25 206448]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-19 155648]
    S2 FAService;FAService;C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe [2011-4-23 2412728]
    S2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 27648]
    S2 Image Protection;Image Protect Service;C:\Windows\ImageSAFERSvc.exe [2011-12-27 237568]
    S2 paSvc;Policy Agent Service;C:\Program Files (x86)\AhnLab\APC2\Policy Agent\PaSvc.exe [2012-8-29 1105320]
    S2 RsMgrSvc;Rsd Service;C:\Program Files (x86)\Rising\RSD\RsMgrSvc.exe [2010-11-18 84632]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
    S2 V3 Service;V3 Service;C:\Program Files\AhnLab\V3IS80\V3Svc.exe [2012-8-29 331624]
    S3 AhnActNt;AhnActNt;C:\PROGRA~1\AhnLab\V3IS80\AhnActNt.sys [2012-8-29 100088]
    S3 AhnFlt2K;AhnFlt2K;C:\Windows\System32\drivers\AhnFlt2k.sys [2012-8-29 74040]
    S3 AhnRec2K;AhnRec2K;C:\Windows\System32\drivers\AhnRec2k.sys [2012-8-29 26936]
    S3 AhnRghNt;AhnRghNt;C:\Windows\System32\drivers\AhnRghNt.sys [2012-8-29 49376]
    S3 AhnSZE;AhnSZE;C:\Windows\System32\drivers\ahnsze.sys [2012-8-29 2192696]
    S3 ASZFltNt;ASZFltNt;C:\PROGRA~1\AhnLab\V3IS80\ASZFltNt.sys [2012-8-29 152312]
    S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2009-8-27 36392]
    S3 CdmDrvNt;CdmDrvNt;C:\Windows\System32\drivers\CdmDrvNt.sys [2012-8-29 25688]
    S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2009-8-27 172032]
    S3 FACAP;facap, FastAccess Video Capture;C:\Windows\System32\drivers\facap.sys [2008-9-25 238848]
    S3 ggflt;SEMC USB Flash Driver Filter;C:\Windows\System32\drivers\ggflt.sys [2011-11-6 13352]
    S3 hwusbfake;Huawei DataCard USB Fake;C:\Windows\System32\drivers\ewusbfake.sys [2010-2-13 116224]
    S3 ISFWEnt;ISFWEnt;C:\Program Files\AhnLab\V3IS80\ISFWENt.sys [2012-8-29 175864]
    S3 ISIPSEnt;ISIPSEnt;C:\Program Files\AhnLab\V3IS80\ISIPSENt.sys [2012-8-29 197944]
    S3 ISMgr;Image SAFER Process Managerment NT.;C:\Windows\System32\ImageSAFERDrv64.sys [2009-11-26 11256]
    S3 ISPIBEnt;ISPIBEnt;C:\Program Files\AhnLab\V3IS80\ISPIBENt.sys [2012-8-29 165464]
    S3 ISPrxEnt;ISPrxEnt;C:\Program Files\AhnLab\V3IS80\ISPrxENt.sys [2012-8-29 94808]
    S3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2009-11-2 22544]
    S3 MeDCoreD_V3IS80;MeDCoreD_V3IS80;C:\PROGRA~1\AhnLab\V3IS80\MeDCoreD.sys [2012-8-29 773968]
    S3 npggsvc;nProtect GameGuard Service;C:\Windows\System32\GameMon.des -service --> C:\Windows\System32\GameMon.des -service [?]
    S3 OA013Ufd;Creative Camera OA013 Upper Filter Driver;C:\Windows\System32\drivers\OA013Ufd.sys [2009-3-6 159840]
    S3 OA013Vid;Creative Camera OA013 Function Driver;C:\Windows\System32\drivers\OA013Vid.sys [2009-3-9 311456]
    S3 PDNfeNt;PDNfeNt;C:\Program Files (x86)\AhnLab\APC2\Policy Agent\PdNfeNt.sys [2012-8-29 42072]
    S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-21 19968]
    S3 Sony Ericsson PCCompanion;Sony Ericsson PCCompanion;C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Companion\PCCService.exe [2011-10-17 155344]
    S3 TfFRegNt;TfFRegNt;C:\Program Files\AhnLab\V3IS80\TFFREGNT.SYS [2012-8-29 85816]
    S3 TfProcNt;TfProcNt;C:\Program Files\AhnLab\V3IS80\AHAWKENT.SYS [2012-8-29 41784]
    S3 V3Flu2k_V3IS80;V3Flu2k_V3IS80;C:\PROGRA~1\AhnLab\V3IS80\V3Flu2k.sys [2012-8-29 145656]
    S3 V3IFt2K;V3IFt2K;C:\PROGRA~1\AhnLab\V3IS80\V3IFt2K.sys [2012-8-29 98040]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
    S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2010-3-23 89920]
    S4 Policy Agent PD Service;Policy Agent PD Service;C:\Program Files (x86)\AhnLab\APC2\Policy Agent\PaPd.exe [2012-8-29 298408]
    .
    =============== File Associations ===============
    .
    FileExt: .js: JSFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
    FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
    .
    =============== Created Last 30 ================
    .
    .
    ==================== Find3M ====================
    .
    2012-12-06 14:57:42 4658 ---h--w- C:\ncky.bin
    2012-12-06 14:57:42 110644 ----a-w- C:\Windows\SysWow64\nc5.2.bin
    2012-12-03 02:40:00 3080504 ----a-w- C:\Windows\System32\drivers\v3engine.sys
    2012-12-03 02:40:00 3039032 ----a-w- C:\Windows\System32\BTScan.exe
    2012-11-30 07:48:00 2192696 ----a-w- C:\Windows\System32\drivers\ahnsze.sys
    2012-11-20 07:27:03 66395536 ----a-w- C:\Windows\System32\mrt.exe
    2012-11-07 06:28:00 49376 ----a-w- C:\Windows\System32\drivers\AhnRghNt.sys
    2012-10-31 02:39:14 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
    2012-10-31 02:38:15 246760 ----a-w- C:\Windows\SysWow64\javaws.exe
    2012-10-31 02:38:13 174056 ----a-w- C:\Windows\SysWow64\javaw.exe
    2012-10-31 02:38:09 174056 ----a-w- C:\Windows\SysWow64\java.exe
    2012-10-31 02:37:55 821736 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
    2012-10-27 03:56:20 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-10-27 03:56:20 696760 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-10-17 09:36:00 74040 ----a-w- C:\Windows\System32\drivers\AhnFlt2k.sys
    2012-10-17 09:36:00 26936 ----a-w- C:\Windows\System32\drivers\AhnRec2k.sys
    2012-10-12 14:53:34 2769920 ----a-w- C:\Windows\System32\win32k.sys
    2012-10-04 03:03:05 17811968 ----a-w- C:\Windows\System32\mshtml.dll
    2012-10-04 02:24:36 10925568 ----a-w- C:\Windows\System32\ieframe.dll
    2012-10-04 02:18:45 2312704 ----a-w- C:\Windows\System32\jscript9.dll
    2012-10-04 02:12:16 1346048 ----a-w- C:\Windows\System32\urlmon.dll
    2012-10-04 02:11:22 1392128 ----a-w- C:\Windows\System32\wininet.dll
    2012-10-04 02:10:43 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
    2012-10-04 02:10:19 237056 ----a-w- C:\Windows\System32\url.dll
    2012-10-04 02:08:50 85504 ----a-w- C:\Windows\System32\jsproxy.dll
    2012-10-04 02:07:11 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
    2012-10-04 02:07:01 816640 ----a-w- C:\Windows\System32\jscript.dll
    2012-10-04 02:06:55 599040 ----a-w- C:\Windows\System32\vbscript.dll
    2012-10-04 02:05:40 729088 ----a-w- C:\Windows\System32\msfeeds.dll
    2012-10-04 02:04:55 2144768 ----a-w- C:\Windows\System32\iertutil.dll
    2012-10-04 02:03:48 96768 ----a-w- C:\Windows\System32\mshtmled.dll
    2012-10-04 02:03:26 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2012-10-04 01:59:12 248320 ----a-w- C:\Windows\System32\ieui.dll
    2012-10-03 23:00:04 12320768 ----a-w- C:\Windows\SysWow64\mshtml.dll
    2012-10-03 22:35:48 9738240 ----a-w- C:\Windows\SysWow64\ieframe.dll
    2012-10-03 22:30:48 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2012-10-03 22:22:51 1103872 ----a-w- C:\Windows\SysWow64\urlmon.dll
    2012-10-03 22:21:58 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2012-10-03 22:21:57 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
    2012-10-03 22:20:53 231936 ----a-w- C:\Windows\SysWow64\url.dll
    2012-10-03 22:19:28 65024 ----a-w- C:\Windows\SysWow64\jsproxy.dll
    2012-10-03 22:18:27 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
    2012-10-03 22:18:10 717824 ----a-w- C:\Windows\SysWow64\jscript.dll
    2012-10-03 22:18:01 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
    2012-10-03 22:16:41 607744 ----a-w- C:\Windows\SysWow64\msfeeds.dll
    2012-10-03 22:16:03 1793024 ----a-w- C:\Windows\SysWow64\iertutil.dll
    2012-10-03 22:15:16 73216 ----a-w- C:\Windows\SysWow64\mshtmled.dll
    2012-10-03 22:14:47 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2012-10-03 22:11:09 176640 ----a-w- C:\Windows\SysWow64\ieui.dll
    2012-09-25 16:31:19 91648 ----a-w- C:\Windows\System32\synceng.dll
    2012-09-25 16:19:41 75776 ----a-w- C:\Windows\SysWow64\synceng.dll
    2012-09-24 10:44:46 2480232 ----a-w- C:\Windows\SysWow64\ISPPopUpDlg.exe
    2012-09-14 07:47:00 150328 ----a-w- C:\Windows\System32\drivers\AMonTDnt.sys
    2012-09-14 07:47:00 131896 ----a-w- C:\Windows\System32\drivers\AMonTDLH.sys
    2012-09-13 13:45:46 2048 ----a-w- C:\Windows\System32\tzres.dll
    2012-09-13 13:28:08 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
    2012-09-10 02:11:00 49976 ----a-w- C:\Windows\System32\drivers\AMonLWLH.sys
    .
    ============= FINISH: 0:05:10.39 ===============

  7. #6
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,189
    Points
    1308

    Default

    Hi,

    Firstly you have 2 Anti Virus programs running,

    • AV: AhnLab V3 Internet Security 8.0
    • AV: Kaspersky Internet Security


    The real-time protection of two antivirus programs may conflict with each other and cause the following:
    * False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
    * Conflicts: Your system may lock up due to both products attempting to access the same file at the same time.
    * Performance: More that one antivirus will cause your PC to become slow and it may even crash or blue screen.
    * Less protection: Two antivirus trying to scan the same file may interfere with the process and allow a malicious file onto the computer without notice to you.
    Please uninstall 1 of them. That could be the freezing issue.

    Next

    Download AdwCleaner
    • Double click on AdwCleaner.exe to run the tool.
      ***Note: Windows Vista and Windows 7 users:
      Right click in the adwCleaner.exe and select
    • Click the Search button.
    • A logfile will automatically open after the scan has finished.
    • Please post the content of that logfile in your next reply.
    • Or you can find the logfile at C:\AdwCleaner[R1].txt.



    Also there is another log called attach.txt. Just copy an paste it in.

    In your next reply.
    • Post the adwCleaner Log
    • Post the attach.txt log.
    • Tell me you uninstalled 1 of those Anti Virus programs, need help doing that let us know.


    Thanks
    Last edited by zep516; 12-06-2012 at 07:27 PM.

  8. #7
    Member
    Join Date
    Dec 2012
    Posts
    30
    Points
    0

    Default

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    .
    Motherboard: Dell Inc. | | 0R190P
    Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz | Microprocessor | 2527/266mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 451 GiB total, 274.002 GiB free.
    D: is FIXED (NTFS) - 15 GiB total, 5.196 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    1ClickDownloader
    3DVIA player 5.0
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.4)
    Adobe Shockwave Player 11.6
    Advanced Audio FX Engine
    AhnLab Policy Agent 4.5
    AhnLab V3 Internet Security 8.0
    Ancient Rome 1.0
    Apple Application Support
    Apple Software Update
    ATI Catalyst Control Center
    Avenue Flo
    BaiduPlayer1.19.0.57
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-core-static
    ccc-utility64
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCleaner
    Compatibility Pack for the 2007 Office system
    Cook, Serve, Delicious
    Dell DataSafe Online
    Dell Dock
    Dell Edoc Viewer
    Dell Getting Started Guide
    Dell Support Center
    Dell Touchpad
    Dell Video Chat
    Dell Webcam Central
    Dropbox
    FastAccess
    Gardenscapes - Mansion Makeover Collectors Edition
    Gardenscapes 1.00
    Garena - BlackShot
    Garena Messenger
    Google Chrome
    Google Earth
    Google Quick Search Box
    Google Toolbar for Internet Explorer
    Google Update Helper
    GoToAssist 8.0.0.514
    Hells Kitchen
    Hotel Dash: Suite Success
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    INISafeWeb 6.4
    Integrated Webcam Driver (1.00.04.0310)
    Java 7 Update 9
    Java Auto Updater
    Java(TM) 6 Update 13 (64-bit)
    Java(TM) 6 Update 35
    Jojo's Fashion Show: World Tour (remove only)
    Jojos Fashion Show
    Juniper Networks Network Connect 6.5.0
    Juniper Networks Setup Client
    Juniper Networks Setup Client Activex Control
    Junk Mail filter update
    Kaspersky Internet Security 2012
    Kelly Green Garden Queen
    Live! Cam Avatar Creator
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Live Add-in 1.5
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared 64-bit MUI (English) 2007
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Suite Activation Assistant
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Works
    Mobile Broadband Modem
    Mozilla Firefox 6.0 (x86 en-US)
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NSIS Hisoutensoku English
    osu!
    PaperPort Image Printer
    PC Confidential 2008
    PowerDVD DX
    Quickset
    QuickTime
    RaySource 2.2.0.1
    Rising Software Deployment System
    Roxio Creator Audio
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Express Labeler 3
    Roxio Update Manager
    ScanSoft PaperPort 11
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687314) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2687315) 32-Bit Edition
    Skins
    Skype? 6.0
    Sony Ericsson PC Companion 2.02.002
    Sony Ericsson Update Engine
    swMSM
    System Requirements Lab for Intel
    Top Chef Demo
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    WIDCOMM Bluetooth Software 6.2.0.6600
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Player Firefox Plugin
    WinRAR archiver
    Yontoo 1.10.02
    .
    ==== End Of File ===========================

  9. #8
    Member Spyware Fighter zep516's Avatar
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    Thanks. Please look at my post again post #6, we posted at the same time, there are other instructions for you.

    Joe

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    I need help with uninstalling the Anti Virus program. It's asking me to uninstall in normal mode but I can't because the system will freeze.

    I have to uninstall Karpersky because the other one is essential for me to get through the internet connection that I am using now.

    I'll run the AdwCleaner after uninstalling.

  11. #10
    Member Spyware Fighter zep516's Avatar
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    Hi,

    Can you download this tool --->Uninstall McAfee, Symantec & other antivirus software with AppRemover and try using that to uninstall.

    If that does not work for you try below,

    Please download and install Revo Uninstaller Free
    • Double click Revo Uninstaller to run it.
    • From the list of programs double click on The Program to remove
    • When prompted if you want to uninstall click Yes.
    • Be sure the Moderate option is selected then click Next.
    • The program will run, If prompted again click Yes
    • when the built-in uninstaller is finished click on Next.
    • Once the program has searched for leftovers click Next.
    • Check/tick the bolded items only on the list then click Delete
    • when prompted click on Yes and then on next.
    • put a check on any folders that are found and select delete
    • when prompted select yes then on next
    • Once done click Finish.

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