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  1. #1
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    Default Blank screen on boot-up?

    Please could you advise me? I've been asked to look at a laptop for a friend, the laptop has no identification marks other than I know its a 'Compaq' system. The problem is - following the boot up of windows 7, after the three lights appear in the centre of the screen (Windows 7 logo), the screen then goes blank, the curser is visible & it can be moved around the screen but there is no home page, no desktop, just a blank screen.....any help & ideas please? Thank you for your time.

  2. #2
    Member abseh1's Avatar
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    SIGNATURE...When I post info I assume you have already read this link
    How to Start Removing Viruses and Spyware from your Computer

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