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Thread: Password reset

  1. #1
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    Default Password reset

    Hi everyone, sorry its me again?!? I have a laptop, Toshiba Satellite C855 1TC, on this I'm running windows 8 (why oh why have I got windows 8)??? The stupid thing is....the password is forgotten. I've tried everything I know to remember it, I've tried lower case...upper case...with spaces...and without spaces. The password is forgotten....please can you advise me regards 'password cracking' if this is appropriate or acceptable? I know there are legitimate password crack/reset programmes out there somewhere but I really have no idea? And do I need to copy (or download) any programme onto a CD or does it have to be a DVD? The impression I get is that it has to be a DVD....sorry I'm so uneducated about such trivial matters but if its important I want to get it right. Thank you for the support, and for your time.

  2. #2
    Member Spyware Fighter DonnaB's Avatar
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    Hi Number7,

    Under normal circumstances we do not help to retrieve/bypass passwords since we can't verify the computer actually belongs to the person requesting help to find a lost/forgotten password.

    Allow me a moment to contact one of our Administrators and see if they are willing to reply to your request for help.

    Donna
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

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  4. #3
    Member abseh1's Avatar
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    It is usually a email that you use plus a password for the Microsoft and Local accounts

    There are two types of log on for Win 8

    1 Microsoft Account
    2 Local Account
    Last edited by abseh1; 02-19-2013 at 07:00 AM.
    SIGNATURE...When I post info I assume you have already read this link
    How to Start Removing Viruses and Spyware from your Computer

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  6. #4
    Member abseh1's Avatar
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    SIGNATURE...When I post info I assume you have already read this link
    How to Start Removing Viruses and Spyware from your Computer

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  8. #5
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    Hi DonnaB, thank you for the support. I understand the sensitivity in such matters. The laptop indeed isn't actually mine, a friend (Sharon) asked me to look at it for her because after she created a password, she then completely forgot it & simply couldn't get access. Its all genuine.

  9. #6
    Member Spyware Fighter DonnaB's Avatar
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    Hi Number7,

    Check your PM's.

    Donna
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

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