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  1. #1
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    Default windows system crash with blue screen issue.

    hello,
    I am using windows 7.
    but recently I started receiving problem of blue screen.so to get exact problem I installed "whocrashed".
    its analysis is as follows-
    (((On Sun 24/02/2013 2:59:33 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntfs.sys (Ntfs+0xAB00E)
    Bugcheck code: 0x50 (0xFFFFF8A00A273C30, 0x0, 0xFFFFF880012FE00E, 0x2)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT File System Driver
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. )))

    also few other programs has problem saying that program has stopped working.
    please tell me the solution

    thanks & regards

  2. #2
    Member abseh1's Avatar
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    Default

    Have you added any hardware lately?

    Have you updated any driver just before this started?...
    (Check
    the Control Panel ... and Windows Updates to see if any drivers were updated there about the time this started...also, make sure you have all the critical updates too)

    Main likely culprits are Video driver, other major drivers, memory, and antivirus/antispyware/security

    products could be at fault as well as drive issues.
    ===============================
    A solution:

    Boot and tap F8

    At the resulting Windows Advanced Options menu, choose the Last Known Good Configuration
    option.

    This option is most effective when only one driver or service is added at a time.


    Resolving an antivirus software problem:
    ...Disable the program and confirm that this resolves the error.

    If it does, contact the manufacturer of the program about a possible update.


    Resolving a corrupted NTFS volume problem:


    Run Chkdsk /f /r to detect and repair disk errors.

    You must restart the system before the disk scan begins on a system partition.

    If the hard disk is SCSI, check for
    problems between the SCSI controller and the disk.


    Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the
    device or driver that is causing the error. Disabling memory caching of the BIOS might also resolve it.
    Last edited by abseh1; 02-24-2013 at 07:21 AM. Reason: added text
    SIGNATURE...When I post info I assume you have already read this link
    How to Start Removing Viruses and Spyware from your Computer

  3. #3
    Member abseh1's Avatar
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    SIGNATURE...When I post info I assume you have already read this link
    How to Start Removing Viruses and Spyware from your Computer