- 03-12-2013 01:09 PM #1
- Join Date
- Mar 2013
- Posts
- 9
- Points
- 0
cannot access my online banking site
Hi to all. When i try to access my bank online (BMO) i get this message "Do you want to open or save SsoGateKeeper(1.33 KB) from www.12.bmo.com?". Then there is an open,save or cancel option.
If i click on cancel and then try to continue on to the online banking i get "online banking is temporarily unavailable". I contacted the bank and it has nothing to do with them.
I am running windows7, using IE version 9. I never had a problem with online banking until a couple of days ago.Any help will be greatly appreciated.Thanks.
- 03-12-2013 04:16 PM #2
I believe it is a BHO add on from Firefox
I would try H2G...Spyware Help
Refer them to this thread too
They can help clean your computer...Banking Problems are serious
I would go in person to your bank and let them use bank computers to assign you a new password and clear things with the Bank's web master
More info
http://kerpass.wordpress.com/2007/02...-on-extension/SIGNATURE...When I post info I assume you have already read this link
How to Start Removing Viruses and Spyware from your Computer
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