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  1. #1
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    Default Internet browsers not uploading!

    I recently reformatted and restored my laptop, and there's this issue I've been dealing with since before the reformat. No matter what internet browser, I use on my laptop, anything I upload (predominantly gif files) never uploads. The only time it does upload is when I use a different wifi network. I've removed my wifi network from my laptop and then reconnected, but my files still won't upload. Is this an issue with the laptop itself or with the router? And how can I fix it?

  2. #2
    Member Spyware Fighter zep516's Avatar
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    Default

    Hi,

    I was helping you here ---> Laptop Crashes!

    Have you since reformatted and this is the only problem that remains ?

    Thanks
    Joe

  3. #3
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    Default

    Quote Originally Posted by zep516 View Post
    Hi,

    I was helping you here ---> Laptop Crashes!

    Have you since reformatted and this is the only problem that remains ?

    Thanks
    Joe
    Ah, yes! My cousin did it for me, since he wanted to see if that'd work and it did. But yes, the only remaining issue is the uploading of files (particularly gif files) onto any website.

  4. #4
    Member Spyware Fighter zep516's Avatar
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    Please download MiniToolBox http://download.bleepingcomputer.com...iniToolBox.exe and run it.

    Checkmark following boxes:

    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size
    • List Devices (Only Problems)
    • List Minidump Files
    • List Restore Points


    Click Go and post the result.

  5. #5
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    Quote Originally Posted by zep516 View Post
    Please download MiniToolBox http://download.bleepingcomputer.com...iniToolBox.exe and run it.

    Checkmark following boxes:

    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size
    • List Devices (Only Problems)
    • List Minidump Files
    • List Restore Points


    Click Go and post the result.
    MiniToolBox by Farbar Version: 23-01-2014
    Ran by Nicole (administrator) on 25-02-2014 at 08:46:59
    Running from "C:\Users\Nicole\Downloads"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings": IE Proxy Settings were reset.

    ========================= FF Proxy Settings: ==============================


    "Reset FF Proxy Settings": Firefox Proxy settings were reset.

    ========================= Hosts content: =================================



    ========================= IP Configuration: ================================

    Intel(R) Centrino(R) Wireless-N 1030 = Wireless Network Connection (Connected)
    Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
    Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
    Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
    Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Nicole-HP
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
    Physical Address. . . . . . . . . : 4C-80-93-23-CF-13
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 4C-80-93-23-CF-13
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1030
    Physical Address. . . . . . . . . : 4C-80-93-23-CF-12
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::7dc2:2367:a4e0:1cbf%15(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.21(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, 25 February 2014 8:44:02 AM
    Lease Expires . . . . . . . . . . : Tuesday, 25 February 2014 9:44:01 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 374112403
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-73-7C-D0-10-1F-74-68-1A-2E
    DNS Servers . . . . . . . . . . . : 61.9.195.193
    61.9.194.49
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 10-1F-74-68-1A-2E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 4C-80-93-23-CF-16
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{3191E881-7BF4-4C1E-9F42-891D24D5C07B}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:1cfa:2d75:9a5b:6aed(Preferred)
    Link-local IPv6 Address . . . . . : fe80::1cfa:2d75:9a5b:6aed%18(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Server: dns-cust.ken.bigpond.net.au
    Address: 61.9.195.193

    Name: google.com
    Addresses: 2404:6800:4006:806::1005
    74.125.237.198
    74.125.237.196
    74.125.237.197
    74.125.237.206
    74.125.237.199
    74.125.237.192
    74.125.237.200
    74.125.237.201
    74.125.237.194
    74.125.237.193
    74.125.237.195


    Pinging google.com [74.125.237.198] with 32 bytes of data:
    Reply from 74.125.237.198: bytes=32 time=12ms TTL=55
    Reply from 74.125.237.198: bytes=32 time=12ms TTL=55

    Ping statistics for 74.125.237.198:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 12ms, Average = 12ms
    Server: dns-cust.ken.bigpond.net.au
    Address: 61.9.195.193

    Name: yahoo.com
    Addresses: 206.190.36.45
    98.138.253.109
    98.139.183.24


    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    Reply from 98.139.183.24: bytes=32 time=219ms TTL=44
    Reply from 98.139.183.24: bytes=32 time=216ms TTL=44

    Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 216ms, Maximum = 219ms, Average = 217ms

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
    17...4c 80 93 23 cf 13 ......Microsoft Virtual WiFi Miniport Adapter #2
    16...4c 80 93 23 cf 13 ......Microsoft Virtual WiFi Miniport Adapter
    15...4c 80 93 23 cf 12 ......Intel(R) Centrino(R) Wireless-N 1030
    13...10 1f 74 68 1a 2e ......Realtek PCIe GBE Family Controller
    12...4c 80 93 23 cf 16 ......Bluetooth Device (Personal Area Network)
    1...........................Software Loopback Interface 1
    19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
    18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.21 25
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.0.0 255.255.255.0 On-link 192.168.0.21 281
    192.168.0.21 255.255.255.255 On-link 192.168.0.21 281
    192.168.0.255 255.255.255.255 On-link 192.168.0.21 281
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.0.21 281
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.0.21 281
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    18 58 ::/0 On-link
    1 306 ::1/128 On-link
    18 58 2001::/32 On-link
    18 306 2001:0:9d38:6abd:1cfa:2d75:9a5b:6aed/128
    On-link
    15 281 fe80::/64 On-link
    18 306 fe80::/64 On-link
    18 306 fe80::1cfa:2d75:9a5b:6aed/128
    On-link
    15 281 fe80::7dc2:2367:a4e0:1cbf/128
    On-link
    1 306 ff00::/8 On-link
    18 306 ff00::/8 On-link
    15 281 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
    Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
    Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
    Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
    Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
    Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
    x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
    x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
    x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (02/25/2014 08:34:02 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (02/25/2014 08:33:14 AM) (Source: ISCT Agent) (User: )
    Description: CIRSTDriverApi::CreateInstance *****Unable to open the IRST device driver

    Error: (02/25/2014 08:33:14 AM) (Source: ISCT Agent) (User: )
    Description: CDriverApi::GetInterfaceAlias *****Unable to enumerate device interfaces, error=0x103

    Error: (02/25/2014 08:28:32 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 33318631

    Error: (02/25/2014 08:28:32 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 33318631

    Error: (02/25/2014 08:28:32 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (02/24/2014 10:54:40 PM) (Source: Application Error) (User: )
    Description: Faulting application name: Photoshop.exe, version: 12.0.0.0, time stamp: 0x4bbc56b6
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
    Exception code: 0xc06d007e
    Fault offset: 0x0000c41f
    Faulting process id: 0x5bc
    Faulting application start time: 0xPhotoshop.exe0
    Faulting application path: Photoshop.exe1
    Faulting module path: Photoshop.exe2
    Report Id: Photoshop.exe3

    Error: (02/24/2014 10:54:11 PM) (Source: Application Error) (User: )
    Description: Faulting application name: Photoshop.exe, version: 12.0.0.0, time stamp: 0x4bbc56b6
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
    Exception code: 0xc06d007e
    Fault offset: 0x0000c41f
    Faulting process id: 0x1b24
    Faulting application start time: 0xPhotoshop.exe0
    Faulting application path: Photoshop.exe1
    Faulting module path: Photoshop.exe2
    Report Id: Photoshop.exe3

    Error: (02/24/2014 09:38:25 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (02/24/2014 09:38:22 PM) (Source: ISCT Agent) (User: )
    Description: CIRSTDriverApi::CreateInstance *****Unable to open the IRST device driver


    System errors:
    =============
    Error: (02/25/2014 08:33:39 AM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EvtEng service.

    Error: (02/24/2014 05:11:11 PM) (Source: DCOM) (User: )
    Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

    Error: (02/24/2014 04:37:54 PM) (Source: DCOM) (User: )
    Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

    Error: (02/24/2014 03:10:55 PM) (Source: DCOM) (User: )
    Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

    Error: (02/24/2014 01:59:35 PM) (Source: Service Control Manager) (User: )
    Description: The Windows Modules Installer service terminated with the following error:
    %%16405

    Error: (02/24/2014 00:31:11 PM) (Source: iaStor) (User: )
    Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

    Error: (02/24/2014 11:16:10 AM) (Source: EventLog) (User: )
    Description: The previous system shutdown at 11:13:42 AM on ?24/?02/?2014 was unexpected.

    Error: (02/24/2014 11:10:18 AM) (Source: Service Control Manager) (User: )
    Description: The Google Update Service (gupdate) service failed to start due to the following error:
    %%1053

    Error: (02/24/2014 11:10:18 AM) (Source: Service Control Manager) (User: )
    Description: A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

    Error: (02/24/2014 10:00:02 AM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80004005


    Microsoft Office Sessions:
    =========================

    =========================== Installed Programs ============================

    Adobe AIR (Version: 1.5.3.9120)
    Adobe Community Help (Version: 3.0.0)
    Adobe Community Help (Version: 3.0.0.400)
    Adobe Flash Player 12 ActiveX (Version: 12.0.0.70)
    Adobe Flash Player 12 Plugin (Version: 12.0.0.70)
    Adobe Media Player (Version: 1.8)
    Adobe Photoshop CS5 (Version: 12.0)
    Adobe Reader X (10.1.9) MUI (Version: 10.1.9)
    Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
    Agatha Christie - Peril at End House (Version: 2.2.0.95)
    AMD APP SDK Runtime (Version: 2.5.709.2)
    AMD Catalyst Install Manager (Version: 3.0.838.0)
    Apple Application Support (Version: 3.0)
    Apple Mobile Device Support (Version: 7.1.0.32)
    Apple Software Update (Version: 2.1.3.127)
    AuthenTec TrueAPI (Version: 1.3.0.144)
    AuthenTec WinBio FingerPrint Software (Version: 3.2.2.1072)
    avast! Free Antivirus (Version: 9.0.2013)
    Bejeweled 3 (Version: 2.2.0.97)
    BitTorrent (Version: 7.8.2.30587)
    Blackhawk Striker 2 (Version: 2.2.0.95)
    Blasterball 3 (Version: 2.2.0.97)
    Blio (Version: 2.2.7922)
    Bonjour (Version: 3.0.0.10)
    Bounce Symphony (Version: 2.2.0.97)
    Cake Mania (Version: 2.2.0.95)
    Catalyst Control Center - Branding (Version: 1.00.0000)
    Catalyst Control Center (Version: 2011.0817.2216.38121)
    Catalyst Control Center Graphics Previews Common (Version: 2011.0817.2216.38121)
    Catalyst Control Center InstallProxy (Version: 2011.0817.2216.38121)
    Catalyst Control Center Localization All (Version: 2011.0817.2216.38121)
    Catalyst Control Center Profiles Mobile (Version: 2011.0817.2216.38121)
    CCC Help Chinese Standard (Version: 2011.0817.2215.38121)
    CCC Help Chinese Traditional (Version: 2011.0817.2215.38121)
    CCC Help Czech (Version: 2011.0817.2215.38121)
    CCC Help Danish (Version: 2011.0817.2215.38121)
    CCC Help Dutch (Version: 2011.0817.2215.38121)
    CCC Help English (Version: 2011.0817.2215.38121)
    CCC Help Finnish (Version: 2011.0817.2215.38121)
    CCC Help French (Version: 2011.0817.2215.38121)
    CCC Help German (Version: 2011.0817.2215.38121)
    CCC Help Greek (Version: 2011.0817.2215.38121)
    CCC Help Hungarian (Version: 2011.0817.2215.38121)
    CCC Help Italian (Version: 2011.0817.2215.38121)
    CCC Help Japanese (Version: 2011.0817.2215.38121)
    CCC Help Korean (Version: 2011.0817.2215.38121)
    CCC Help Norwegian (Version: 2011.0817.2215.38121)
    CCC Help Polish (Version: 2011.0817.2215.38121)
    CCC Help Portuguese (Version: 2011.0817.2215.38121)
    CCC Help Russian (Version: 2011.0817.2215.38121)
    CCC Help Spanish (Version: 2011.0817.2215.38121)
    CCC Help Swedish (Version: 2011.0817.2215.38121)
    CCC Help Thai (Version: 2011.0817.2215.38121)
    CCC Help Turkish (Version: 2011.0817.2215.38121)
    ccc-utility64 (Version: 2011.0817.2216.38121)
    Chronicles of Albian (Version: 2.2.0.95)
    Chuzzle Deluxe (Version: 2.2.0.95)
    Cradle of Rome 2 (Version: 2.2.0.95)
    CyberLink YouCam (Version: 3.5.0.4422)
    ESU for Microsoft Windows 7 SP1 (Version: 2.1.1)
    Evernote v. 4.2.3 (Version: 4.2.3.22)
    Farm Frenzy (Version: 2.2.0.95)
    FATE (Version: 2.2.0.97)
    Final Drive: Nitro (Version: 2.2.0.95)
    Google Chrome (Version: 33.0.1750.117)
    Google Update Helper (Version: 1.3.22.5)
    Governor of Poker 2 Premium Edition (Version: 2.2.0.95)
    Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
    HP 3D DriveGuard (Version: 4.1.9.1)
    HP Auto (Version: 1.0.12935.3667)
    HP Client Services (Version: 1.1.12938.3539)
    HP CoolSense (Version: 2.10.3)
    HP Customer Experience Enhancements (Version: 6.0.1.8)
    HP Documentation (Version: 1.1.1.0)
    HP Games (Version: 1.0.2.5)
    HP Launch Box (Version: 1.0.11)
    HP On Screen Display (Version: 1.3.5)
    HP Power Manager (Version: 1.4.4)
    HP Quick Launch (Version: 2.5.2)
    HP QuickWeb (Version: 3.1.1.10066)
    HP Recovery Manager (Version: 2.0.0)
    HP Security Assistant (Version: 1.0.10)
    HP Setup (Version: 8.7.4751.3798)
    HP Setup Manager (Version: 1.1.13476.3753)
    HP SimplePass 2012 (Version: 5.3.1.7)
    HP Software Framework (Version: 4.1.12.1)
    HP Support Assistant (Version: 6.1.12.1)
    IDT Audio (Version: 1.0.6359.0)
    Intel PROSet Wireless
    Intel(R) Display Audio Driver (Version: 6.14.00.3074)
    Intel(R) Identity Protection Technology 1.1.2.0 (Version: 1.1.2.0)
    Intel(R) Management Engine Components (Version: 7.0.0.1144)
    Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology (Version: 1.1.0.0537)
    Intel(R) PROSet/Wireless WiFi Software (Version: 14.2.0000)
    Intel(R) Rapid Storage Technology (Version: 10.6.2.1001)
    Intel(R) Smart Connect Technology 1.0 (Version: 1.0.698.0)
    Intel(R) WiDi (Version: 2.1.42.0)
    Intel(R) Wireless Display
    iTunes (Version: 11.1.4.62)
    Java 7 Update 51 (Version: 7.0.510)
    Java Auto Updater (Version: 2.1.9.8)
    Jewel Quest: The Sleepless Star - Collector's Edition (Version: 2.2.0.95)
    Mah Jong Medley (Version: 2.2.0.95)
    Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
    Microsoft Office 2010 (Version: 14.0.4763.1000)
    Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
    Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
    Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Silverlight (Version: 4.0.50401.0)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
    Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
    Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
    Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
    Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
    Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
    Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
    Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
    Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
    Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
    Mystery of Mortlake Mansion (Version: 2.2.0.97)
    Namco All-Stars: PAC-MAN (Version: 2.2.0.95)
    PDF Settings CS5 (Version: 10.0)
    Penguins! (Version: 2.2.0.95)
    Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
    PlayReady PC Runtime x86 (Version: 1.3.0)
    Poker Superstars III (Version: 2.2.0.95)
    Polar Bowler (Version: 2.2.0.97)
    Polar Golfer (Version: 2.2.0.95)
    PX Profile Update (Version: 1.00.1.)
    Realtek Ethernet Controller Driver (Version: 7.46.610.2011)
    Realtek PCIE Card Reader (Version: 6.1.7601.83)
    Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.1.19.0)
    Skype™ 6.14 (Version: 6.14.104)
    Slingo Supreme (Version: 2.2.0.97)
    swMSM (Version: 12.0.0.1)
    Synaptics TouchPad Driver (Version: 15.3.16.1)
    TagScanner 5.1.647
    The KMPlayer (remove only) (Version: 3.8.0.120)
    Update Installer for WildTangent Games App
    Vacation Quest - The Hawaiian Islands (Version: 2.2.0.97)
    VIP Access SDK (1.0.1.2) (Version: 1.0.1.2)
    Virtual Villagers 5 - New Believers (Version: 2.2.0.97)
    WildTangent Games App (HP Games) (Version: 4.0.5.2)
    Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
    WinRAR 5.01 (32-bit) (Version: 5.01.0)
    Zuma Deluxe (Version: 2.2.0.95)

    ========================= Devices: ================================


    ========================= Memory info: ===================================

    Percentage of memory in use: 31%
    Total physical RAM: 8139.81 MB
    Available physical RAM: 5561.25 MB
    Total Pagefile: 16277.8 MB
    Available Pagefile: 13169.25 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3976.39 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:445.93 GB) (Free:331.13 GB) NTFS
    2 Drive d: (Recovery) (Fixed) (Total:15.67 GB) (Free:1.73 GB) NTFS
    3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.1 GB) FAT32

    ========================= Users: ========================================

    User accounts for \\NICOLE-HP

    Administrator Guest Nicole

    ========================= Minidump Files ==================================

    No minidump file found

    ========================= Restore Points ==================================

    23-02-2014 10:04:03 Windows Update
    24-02-2014 00:46:13 Windows Live Essentials
    24-02-2014 00:47:25 WLSetup
    24-02-2014 01:30:03 Installed iTunes
    24-02-2014 02:12:49 Windows Update
    24-02-2014 03:02:33 Windows Update
    24-02-2014 04:10:31 Windows Update
    24-02-2014 05:37:30 Windows Update
    24-02-2014 06:10:46 Windows Update
    24-02-2014 06:46:22 Windows Update
    24-02-2014 08:53:32 avast! antivirus system restore point
    24-02-2014 09:31:52 Installed Java 7 Update 51
    24-02-2014 11:59:06 Installed Microsoft Office Enterprise 2007

    **** End of log ****

  6. #6
    Member Spyware Fighter zep516's Avatar
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    Everything looks ok for the wireless (Intel(R) Centrino(R) Wireless-N 1030 = Wireless Network Connection (Connected)) It say's it's connected and it connects to Google, however a problem could still be there, just does not show in Log.

    What I would try Next is a direct connection from the router to the Laptop with an Ethernet cable, then try up-loads and see if that helps, if it does it tells us the wireless connection is having some difficulty. Since you reformatted and the issue remains I would suspect a possible router issue, you may consider calling your Internet Service provider and letting them know of the issue too. It's all I see for now.

    Joe

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