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  1. #1
    Member mloo55's Avatar
    Join Date
    Apr 2005
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    Default Exist internet connection but I can not navigate

    I have win XP professional after receiving a mail from a friend I am unable to navigate in internet, the
    single response is that no connection exists. I used cmd and ping but no response. I can see the
    small pc on the lower rigth side all the time . The router is being ussed for another pc without
    problems. After checking with the other pc I noted in the LAN status in the general tab the packets
    received and sent are 0 and in the support tab no IP address is shown nor submask and default gate.
    Could it be a problem? I tried with google crome and also unable to navigate. The router has two antennas.
    Hope you may help
    rgds
    mloo55

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
    Join Date
    May 2003
    Location
    Edmonton, Alberta, Canada
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    Default

    Have you tried resetting your modem? If no reset button, just unplug modem from power for 15 to 20 seconds, plug back into power and see if it corrects itself.

    If this doesn't work, others may have some ideas, so stay tuned.