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  1. #1
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    Default Computer issues from a download

    First posted on another forum regarding home page reverting to Ask.com each time I changed it to what I wanted.

    Was told to download adwcleaner which I did from a given link. From there all kinds of other software got downloaded: Norton, 7-zip, pc optimizer, arcade, etc. Tried to restore computer to 9/29 and wasn't successful. Blue screened, rebooted fine.

    Now trying to uninstall these added programs. Norton has been in the "preparing to uninstall" process for 1/2 hour. Not working.

  2. #2
    Member Spyware Fighter zep516's Avatar
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    Hello Deb08,

    Glad you made it..

    Can we leave Norton alone for now. Lets try AdwCleaner again. Just reboot the computer if you need to, we can deal with Norton later. Right now lets see if we can get the junk off


    Please download AdwCleaner by Xplode onto your Desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click the Scan button and wait for the process to complete.
    • Click the Report button and the report will open in Notepad.
    • NOTE: If you get an error message, it means that nothing was found. Exit from AdwCleaner.
    • Click on the Clean button follow the prompts.[/*]
    • A log file will automatically open after the scan has finished and the PC has rebooted.
    • Please post the content of that log file with your next answer.
    • You can find the log file at C:\AdwCleaner

  3. #3
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    I will download it from CNET. I don't trust the link you gave me before.

  4. #4
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    It won't let me download it until I upgrade my browser. It says Browser Updates recommended. At the bottom says "do you want to run or save setup.exe from download.pcupgradenow.com? I've never seen this on my computer before and think it is something else that was installed during that adwcleaner download. Not sure what to do.

  5. #5
    Member Spyware Fighter zep516's Avatar
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    That's up to you, the link here is different then the one on the Garden web, you just need to wait for the little box to pop up and when it does you click on Save file, save it to desktop..


    Use the link here in my first post to you

  6. #6
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    okay, doing it now from the link above.

  7. #7
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    It is scanning now

  8. #8
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    # AdwCleaner v3.311 - Report created 02/10/2014 at 21:15:02
    # Updated 30/09/2014 by Xplode
    # Operating System : Windows 8 (64 bits)
    # Username : Tom - DESKTOP
    # Running from : C:\Users\Tom\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZYWL5H0U\adwcleaner_3.311.exe
    # Option : Scan

    ***** [ Services ] *****

    Service Found : SafetyNutManager

    ***** [ Files / Folders ] *****

    File Found : C:\Users\Tom\AppData\Local\Temp\Uninstall.exe
    Folder Found : C:\ProgramData\SafetyNut
    Folder Found : C:\Users\Deb\AppData\Local\Google\Chrome\User Data\Default\Extensions\aoiidodopnnhiflaflbfeblnojefhigh
    Folder Found : C:\Users\Deb\AppData\LocalLow\DataMngr
    Folder Found : C:\Users\Tom\AppData\LocalLow\DataMngr
    Folder Found : C:\Users\Tom\AppData\Roaming\goforfiles
    Folder Found : C:\Users\Tom\AppData\Roaming\TornTV.com
    Folder Found : C:\Users\Tom\AppData\Roaming\VOPackage

    ***** [ Scheduled Tasks ] *****

    Task Found : LaunchSignup

    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Found : HKCU\Software\APNDTX
    Key Found : HKCU\Software\InstallCore
    Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\superfish.com
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Found : HKCU\Software\pc optimizer pro
    Key Found : HKCU\Software\SafetyNut
    Key Found : HKCU\Software\Tutorials
    Key Found : [x64] HKCU\Software\APNDTX
    Key Found : [x64] HKCU\Software\InstallCore
    Key Found : [x64] HKCU\Software\pc optimizer pro
    Key Found : [x64] HKCU\Software\SafetyNut
    Key Found : [x64] HKCU\Software\Tutorials
    Key Found : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
    Key Found : HKLM\SOFTWARE\Classes\AppID\{FCF8BFD3-39B8-4370-B464-EC2AAACD97CF}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{28C02550-6572-401a-A2AE-5BC703C9BBA6}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{A1CCCE0D-AE21-42A2-BE58-8E6109410995}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{CD4D7B0F-45C6-4bb2-A1E7-54D1754E7FC5}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
    Key Found : HKLM\SOFTWARE\InstallCore
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1ClickDownload
    Key Found : HKLM\SOFTWARE\SafetyNut
    Key Found : HKLM\SOFTWARE\Tutorials
    Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{CC865B26-C31D-4D23-B17B-96548EEF03F6}
    Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Torntv Downloader]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
    Value Found : HKLM\SYSTEM\ControlSet001\Control\Session Manager\AppCertDlls [x64]
    Value Found : HKLM\SYSTEM\ControlSet001\Control\Session Manager\AppCertDlls [x86]
    Value Found : HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls [x64]
    Value Found : HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls [x86]

    ***** [ Browsers ] *****

    -\\ Internet Explorer v10.0.9200.16537


    -\\ Google Chrome v37.0.2062.124

    [ File : C:\Users\Deb\AppData\Local\Google\Chrome\User Data\Default\preferences ]


    [ File : C:\Users\Ent Conx\AppData\Local\Google\Chrome\User Data\Default\preferences ]


    [ File : C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\preferences ]


    *************************

    AdwCleaner[R0].txt - [4529 octets] - [02/10/2014 21:15:02]

    ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [4589 octets] ##########

  9. #9
    Member Spyware Fighter zep516's Avatar
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    Looks good, lots of junk, run the clean option now

  10. #10
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    Run and rebooted. Now what?

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