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  1. #1
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    Default Vanished Desktop Items

    I had stored some personal files and short-cuts for some applications on my desktop. Today, I find them gone.
    I can re-install the application short-cuts but when I try to paste the other files (from a flash memory card back-up) I get the message that they already exist!

    The last things I did before this occurred were:-
    1) Download an app (CaloriesPRO) from the Windows store. It was accepted by Norton.
    2) Change my Microsoft password to log in to my laptop.

    I have ensured that the boxes are ticked for “Show desktop icon”, i.e. on desktop right click, then click view and tick appropriate boxes.

    If the files are still there, why can’t I see them?

    The laptop is a Samsung running Windows 8.1 and protected by Norton Internet Security and Cclean.

  2. #2
    Member Digerati's Avatar
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    Default

    You really should not save "files" to you desktop - only "shortcuts" which really just point to the files real location.

    Enter the file name in Windows search and if it finds them, you should be able to right click on them and find the folder location where they are really saved.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    Heat is the bane of all electronics!
    MS MVP, 2007 - 2018
    ─────────────────────

  3. #3
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    Default

    Problem solved!
    Thankyou

  4. #4
    Member Digerati's Avatar
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    Default

    Please note the very purpose of "forums" like Help2Go is to share what we have learned so others may benefit too should they run into the same problems.

    So how about sharing with us what you did to solve the problem?
    Bill (AFE7Ret)
    Freedom is NOT Free!
    Heat is the bane of all electronics!
    MS MVP, 2007 - 2018
    ─────────────────────