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  1. #1
    Member Suecasb's Avatar
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    Default Can't remove icon on desktop

    I'm trying to remove an icon from a game thats left on my desktop. The game was Super Nintendo and when I try to delete it says the action can't be compleated because the folder or a file in it is open in another program. How do I find it to close it?
    Compaq Presario -Desktop PC-Windows 7 Home Premium AMD Athlon (tm) II X2 215 processor 2.70 GHz 3.00 GB RAM 64 bit operating system

  2. #2
    Member Spyware Fighter DonnaB's Avatar
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    Hi Suecasb,

    Did you uninstall the Super Nintendo game from Programs and Features and the shortcut icon was left behind on the desktop?

    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror#2

    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :file 
      super nintendo
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

    Note: The log can also be found on your Desktop entitled SystemLook.txt
    Last edited by DonnaB; 03-19-2015 at 07:56 PM.
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  3. #3
    Member Suecasb's Avatar
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    Default

    Yes. SystemLook 30.07.11 by jpshortstuff
    Log created at 09:45 on 20/03/2015 by Sues
    Administrator - Elevation successful
    WARNING: SystemLook running under WOW64. Use SystemLook_x64 for accurate results.

    ========== file ==========

    cpuz136_x32.sys - Unable to find/read file.

    -= EOF =-
    Compaq Presario -Desktop PC-Windows 7 Home Premium AMD Athlon (tm) II X2 215 processor 2.70 GHz 3.00 GB RAM 64 bit operating system

  4. #4
    Member Spyware Fighter DonnaB's Avatar
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    Ooops! Sorry Sue. I had edited my post to remove the file you executed in SystemLook. You must have tried it from your email notification.

    Could you try that again with the following, please:

    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :file 
      super nintendo
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

    Note: The log can also be found on your Desktop entitled SystemLook.txt [/QUOTE]
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  5. #5
    Member Suecasb's Avatar
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    SystemLook 30.07.11 by jpshortstuff
    Log created at 10:23 on 20/03/2015 by Sues
    Administrator - Elevation successful
    WARNING: SystemLook running under WOW64. Use SystemLook_x64 for accurate results.

    ========== file ==========

    super nintendo - Unable to find/read file.

    -= EOF =-
    Compaq Presario -Desktop PC-Windows 7 Home Premium AMD Athlon (tm) II X2 215 processor 2.70 GHz 3.00 GB RAM 64 bit operating system

  6. #6
    Member Spyware Fighter DonnaB's Avatar
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    Sue,

    Try booting to the Advanced Boot Options menu and choosing Safe Mode. Access your desktop and see if you can delete it from there. Let me know if you get the same error message.

    To enter safe mode, restart the computer and as son as you see the manufacturers logo (such as Compaq) begin tapping the F8 on your keyboard.
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  7. The Following User Says Thank You to DonnaB For This Useful Post:


  8. #7
    Member Suecasb's Avatar
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    Thank you DonnaB! Deleating it from safe mode did the trick!
    Compaq Presario -Desktop PC-Windows 7 Home Premium AMD Athlon (tm) II X2 215 processor 2.70 GHz 3.00 GB RAM 64 bit operating system

  9. #8
    Member Spyware Fighter DonnaB's Avatar
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    Perfect!

    You're welcome, Sue!
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"