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  1. #1
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    Default Flash keeps crashing

    I have recently installed Firefox and Flash keeps crashing. I am running Windoze 8.1. In my add ons, I seem to have 2 versions of flash. Can anybody help?

  2. #2
    Member Spyware Fighter zep516's Avatar
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    Download Security Check by screen317 from Here or Here
    Save it to your Desktop.
    Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.

  3. #3
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    Results of screen317's Security Check version 1.00
    x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Windows Defender
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    SpywareBlaster 5.0
    Adobe Flash Player 17.0.0.169
    Mozilla Firefox (37.0.1)
    ````````Process Check: objlist.exe by Laurent````````
    Windows Defender MSMpEng.exe
    Malwarebytes Anti-Malware mbam.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: %
    ````````````````````End of Log``````````````````````

  4. #4
    Member Spyware Fighter zep516's Avatar
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    Hello


    close all open applications Make sure your browser is closed after you download flash to the desktop and any other application for that matter

    Use the link below:


    http://fpdownload.macromedia.com/pub...ash_player.exe


    This link just provided additional information.

    http://helpx.adobe.com/flash-player/...r-firefox.html

  5. #5
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    Quote Originally Posted by zep516 View Post
    Hello


    close all open applications Make sure your browser is closed after you download flash to the desktop and any other application for that matter

    Use the link below:


    http://fpdownload.macromedia.com/pub...ash_player.exe


    This link just provided additional information.

    http://helpx.adobe.com/flash-player/...r-firefox.html

    OK, so reinstall flash with all applications closed down?

  6. #6
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    Is that what you want me to do?

    I also have Something McAfee on my desktop that I haven't conciously installed

  7. #7
    Member Spyware Fighter zep516's Avatar
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    Yes go ahead an do that.

    It's probably McAfee Security Scan, it gets installed all the time when you download things like flash, adobe reader. It's important to un-check any optional offers before downloading programs.

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    OK, let's see how that goes....

    I can just uninstall McAfee can I

  9. #9
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    No, it still does it

  10. #10
    Member Spyware Fighter zep516's Avatar
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    Reset Firefox browser.

    How to reset Firefox;

    • Click the menu button and then click help .
    • From the Help menu choose Troubleshooting Information. ...
    • Click the Reset Firefox… button in the upper-right corner of the
    • Troubleshooting Information page.
    • To continue, click Reset Firefox in the confirmation window that opens.


    See what that does.

    Is flash crashing on YouTube videos ?

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