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  1. #1
    Member Putts's Avatar
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    Default Windows 7 not connecting to internet properly

    I have 2 HP computers, an 500-205t Desktop and a 15t-n200 Laptop. Both are running Win 7 SP1 64 bit. The desktop has a wired connection to a Netgear CG4500BD. The laptop is connected wirelessly using a Realtek RTL8188EE 802.11bgn adapter. Often times when I bootup the desktop, or take the laptop out of sleep mode instead of my home page it shows a blank window and a message saying “connecting”. Also if I type a URL into the address bar, open a new tab, or click on a link the computer doesn’t connect properly. What I get is a blank window and a message saying “connecting”. This happens on an intermittent basis and affects the laptop much more than the desktop. What tends to solve this for both computers is clicking the Network icon and then click on “refresh network” Sometimes I have to repeatedly “refresh network”. Looking at the Network and Sharing Center on each computer shows that each computer is connected to my LAN and in turn connected to the internet. For the laptop clicking on “See full map” which is shown on the Network and Sharing Center often displays a strange map. It shows the desktop connected to the LAN using dashed lines and it shows the laptop connected with solid lines to a large question mark labeled “unknown”. When this happens if I hover the cursor over the laptop icon it only shows the Mac address. It doesn’t show the IPv4 address or the item that starts with “fe80…”. Some times when I click on “See full map” instead of displaying the full map it says “Windows cannot discover any computer or device”.

    I installed the latest network adapter driver, checked the TCP/IP settings, released and renewed the IP address, and pinged each computer and the router. But I still have the intermittent problem especially on the laptop. Any help would be appreciated!

  2. #2
    Member Spyware Fighter zep516's Avatar
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    Default

    Hello,

    On the Laptop,

    Device Manager, uncheck the Ethernet adapter option "allow the computer to turn off this device".

    See if that helps with Laptop.

    You may have to right click on the Network adapter in the Device manager to find this option.

  3. The Following User Says Thank You to zep516 For This Useful Post:


  4. #3
    Member Putts's Avatar
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    Default

    Hi Joe:

    Thanks for your reply. You may not remember me because you deal with a lot of people. But I remember you and am grateful for the help you have given me.

    Your suggestion seems to have fixed the problem with the laptop although since the problem is intermittent I guess I need to try it for awhile. To affect your solution I had to go to Device Manager, open the network adapters folder (there are 3 network adapters), right click the Realtek adapter that I listed in my post, click on Properties, click on Power Management and unclick “allow the computer to turn off this device to save power”. That seems to have fixed the laptop. As for the desktop it too has several network adapters including a Broadcom Wi-Fi adapter. I can unclick the same thing on it. Do you think that might solve the desktop problem?

    Once again thank you for your help.

  5. #4
    Member Spyware Fighter zep516's Avatar
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    Default

    I remember you, not to worry.
    Do you think that might solve the desktop problem?
    It might! So yes go ahead forward with that and we will keep our eyes on it.

    You're welcome
    Joe

    Nice to see around again Putts ..

  6. #5
    Member Putts's Avatar
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    Default

    I’m sorry to say that unchecking "allow the computer to turn off this device" did not work. It seemed to be fine for awhile but on the laptop (and all I’ve been using is the laptop) when I take it out of sleep mode it doesn’t automatically connect to the internet. And trying to connect manually doesn’t always work. Sometimes it says “identifying my network”. Right now in the lower right corner it is displaying a weird little icon with a red cross thru it. The icon is not the vertical bars that is normally displayed. And even with the red cross it says I have internet access and I do. When I did not have internet access I pinged the router successfully but was unsuccessful when I pinged a web page (I used google.com). I tried ipconfig /flushdns and ipconfig /registerdns without success. With all of this happening I’ve still had to “refresh network” numerous times. Once again I would appreciate any help. Thanks.

  7. #6
    Member Spyware Fighter zep516's Avatar
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    Default

    Hello Putts,

    From the Laptop.
    Please download MiniToolBox http://download.bleepingcomputer.com...iniToolBox.exe and run it.

    Checkmark following boxes:

    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size
    • List Restore Points


    Click Go and post the result.

  8. #7
    Member Putts's Avatar
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    Default

    MiniToolBox by Farbar Version: 07-02-2016 01
    Ran by George (administrator) on 20-04-2016 at 07:57:09
    Running from "C:\Users\George\Desktop"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Model: HP Pavilion 15 Notebook PC Manufacturer: Hewlett-Packard
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings": IE Proxy Settings were reset.

    ========================= FF Proxy Settings: ==============================


    "Reset FF Proxy Settings": Firefox Proxy settings were reset.

    ========================= Hosts content: =================================
    127.0.0.1 08sr.combineads.info # hosts anti-adware / pups
    127.0.0.1 08srvr.combineads.info # hosts anti-adware / pups
    127.0.0.1 12srvr.combineads.info # hosts anti-adware / pups
    127.0.0.1 2010-fr.com # hosts anti-adware / pups
    127.0.0.1 2012-new.biz # hosts anti-adware / pups
    127.0.0.1 212link.com # hosts anti-adware / pups
    127.0.0.1 2319825.ourtoolbar.com # hosts anti-adware / pups
    127.0.0.1 24h00business.com # hosts anti-adware / pups
    127.0.0.1 a.adorika.net # hosts anti-adware / pups
    127.0.0.1 a.ad-sys.com # hosts anti-adware / pups
    127.0.0.1 a.daasafterdusk.com # hosts anti-adware / pups
    127.0.0.1 ad.adn360.com # hosts anti-adware / pups
    127.0.0.1 adcash.com # hosts anti-adware / pups
    127.0.0.1 adeartss.eu # hosts anti-adware / pups
    127.0.0.1 adesoeasy.eu # hosts anti-adware / pups
    127.0.0.1 adf.girldatesforfree.net # hosts anti-adware / pups
    127.0.0.1 adm.soft365.com # hosts anti-adware / pups
    127.0.0.1 adomicileavail.googlepages.com # hosts anti-adware / pups
    127.0.0.1 ads7.complexadveising.com # hosts anti-adware / pups
    127.0.0.1 ads.adplxmd.com # hosts anti-adware / pups
    127.0.0.1 ads.aff.co # hosts anti-adware / pups
    127.0.0.1 ads.alpha00001.com # hosts anti-adware / pups
    127.0.0.1 ads.cloud4ads.com # hosts anti-adware / pups
    127.0.0.1 ads.egdating.net # hosts anti-adware / pups
    127.0.0.1 ads.eorezo.com # hosts anti-adware / pups
    127.0.0.1 ads.hooqy.com # hosts anti-adware / pups
    127.0.0.1 ads.pornerbros.com # hosts anti-adware / pups
    127.0.0.1 ads.realken.com # hosts anti-adware / pups
    127.0.0.1 ads.regiedepub.com # hosts anti-adware / pups
    127.0.0.1 ads.sucomspot.com # hosts anti-adware / pups

    There are 72484 entries.

    ========================= IP Configuration: ================================

    Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Disconnected)
    Realtek RTL8188EE 802.11bgn Wi-Fi Adapter = Wireless Network Connection (Connected)
    Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : GC-HP15t
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
    Physical Address. . . . . . . . . : 54-35-30-5A-06-0B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::8c89:c0aa:73e5:8d7%18(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.8(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, April 20, 2016 7:23:46 AM
    Lease Expires . . . . . . . . . . : Wednesday, April 20, 2016 8:53:46 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 257176880
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-51-8C-33-A0-1D-48-DE-DB-E3
    DNS Servers . . . . . . . . . . . : 68.105.28.11
    68.105.29.11
    68.105.28.12
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : A0-1D-48-DE-DB-E3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{5E6FEB58-8890-48FA-9585-A4FA5A3B2799}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{A6D241DA-616E-46CA-8C1B-87368B1645DB}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5cf2:8c02:280b:e21:3f57:fff7(Preferred)
    Link-local IPv6 Address . . . . . : fe80::280b:e21:3f57:fff7%13(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Server: cdns1.cox.net
    Address: 68.105.28.11

    Name: google.com
    Addresses: 2607:f8b0:4007:809::200e
    216.58.219.14


    Pinging google.com [172.217.1.46] with 32 bytes of data:
    Reply from 172.217.1.46: bytes=32 time=50ms TTL=53
    Reply from 172.217.1.46: bytes=32 time=48ms TTL=53

    Ping statistics for 172.217.1.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 48ms, Maximum = 50ms, Average = 49ms
    Server: cdns1.cox.net
    Address: 68.105.28.11

    Name: yahoo.com
    Addresses: 2001:4998:58:c02::a9
    2001:4998:c:a06::2:4008
    2001:4998:44:204::a7
    98.139.183.24
    206.190.36.45
    98.138.253.109


    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    Reply from 98.139.183.24: bytes=32 time=54ms TTL=53
    Reply from 98.139.183.24: bytes=32 time=59ms TTL=53

    Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 54ms, Maximum = 59ms, Average = 56ms

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
    18...54 35 30 5a 06 0b ......Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
    11...a0 1d 48 de db e3 ......Realtek PCIe FE Family Controller
    1...........................Software Loopback Interface 1
    17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
    12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
    16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.8 25
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.0.0 255.255.255.0 On-link 192.168.0.8 281
    192.168.0.8 255.255.255.255 On-link 192.168.0.8 281
    192.168.0.255 255.255.255.255 On-link 192.168.0.8 281
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.0.8 281
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.0.8 281
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    13 58 ::/0 On-link
    1 306 ::1/128 On-link
    13 58 2001::/32 On-link
    13 306 2001:0:5cf2:8c02:280b:e21:3f57:fff7/128
    On-link
    18 281 fe80::/64 On-link
    13 306 fe80::/64 On-link
    13 306 fe80::280b:e21:3f57:fff7/128
    On-link
    18 281 fe80::8c89:c0aa:73e5:8d7/128
    On-link
    1 306 ff00::/8 On-link
    13 306 ff00::/8 On-link
    18 281 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
    Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
    Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
    Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
    Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
    x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
    x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (04/19/2016 05:57:56 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (04/19/2016 05:54:46 PM) (Source: Application Hang) (User: )
    Description: The program Explorer.EXE version 6.1.7601.19135 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 8fc

    Start Time: 01d19a7cf1e4301b

    Termination Time: 60000

    Application Path: C:\Windows\Explorer.EXE

    Report Id: 8932b037-0681-11e6-b389-a01d48dedbe3

    Error: (04/19/2016 05:51:56 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 31184

    Error: (04/19/2016 05:51:56 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 31184

    Error: (04/19/2016 05:51:56 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (04/19/2016 05:51:40 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 15584

    Error: (04/19/2016 05:51:40 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 15584

    Error: (04/19/2016 05:51:40 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (04/19/2016 03:50:31 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (04/19/2016 03:44:53 PM) (Source: Application Hang) (User: )
    Description: The program explorer.exe version 6.1.7601.19135 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 1a30

    Start Time: 01d19a78d87eafaf

    Termination Time: 15

    Application Path: C:\Windows\explorer.exe

    Report Id: 8c203e3d-066f-11e6-b33d-a01d48dedbe3


    System errors:
    =============
    Error: (04/20/2016 07:26:33 AM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanWorkstation service.

    Error: (04/20/2016 07:25:48 AM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

    Error: (04/19/2016 06:05:02 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

    Error: (04/19/2016 05:58:14 PM) (Source: Service Control Manager) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    snapman
    UimBus
    Uim_DEVIM
    Uim_IM

    Error: (04/19/2016 05:56:28 PM) (Source: EventLog) (User: )
    Description: The previous system shutdown at 5:52:09 PM on ‎4/‎19/‎2016 was unexpected.

    Error: (04/19/2016 05:54:48 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

    Error: (04/19/2016 05:54:18 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanWorkstation service.

    Error: (04/19/2016 05:53:48 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

    Error: (04/19/2016 05:53:18 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanWorkstation service.

    Error: (04/19/2016 05:52:48 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.


    Microsoft Office Sessions:
    =========================
    Error: (04/19/2016 05:57:56 PM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (04/19/2016 05:54:46 PM) (Source: Application Hang)(User: )
    Description: Explorer.EXE6.1.7601.191358fc01d19a7cf1e4301b60000C:\Windows\Explorer.EXE8932b037-0681-11e6-b389-a01d48dedbe3

    Error: (04/19/2016 05:51:56 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 31184

    Error: (04/19/2016 05:51:56 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 31184

    Error: (04/19/2016 05:51:56 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (04/19/2016 05:51:40 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 15584

    Error: (04/19/2016 05:51:40 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 15584

    Error: (04/19/2016 05:51:40 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (04/19/2016 03:50:31 PM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (04/19/2016 03:44:53 PM) (Source: Application Hang)(User: )
    Description: explorer.exe6.1.7601.191351a3001d19a78d87eafaf15C:\Windows\explorer.exe8c203e3d-066f-11e6-b33d-a01d48dedbe3


    CodeIntegrity Errors:
    ===================================
    Date: 2015-02-19 17:28:11.319
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\72FD.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2015-02-19 17:28:11.273
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\72FD.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2015-02-19 17:28:09.619
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\72FD.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2015-02-19 17:28:09.572
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\72FD.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2015-02-19 17:19:17.518
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\72FD.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2015-02-19 17:19:17.455
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\72FD.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2015-02-19 16:38:47.982
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\72FD.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2015-02-19 16:38:47.935
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\72FD.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2015-02-19 16:37:28.375
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\BDA2.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2015-02-19 16:37:28.328
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\BDA2.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


    =========================== Installed Programs ============================

    7-Zip 15.14 (x64) (HKLM\...\7-Zip) (Version: 15.14 - Igor Pavlov)
    7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
    Acronis*Disk*Director*11*Home (HKLM-x32\...\{8EFB7927-48AD-4E6D-91B7-6B2BD6C3F380}) (Version: 11.0.2343 - Acronis)
    Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.213 - Adobe Systems Incorporated)
    Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)
    Adobe Reader XI (11.0.15) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.15 - Adobe Systems Incorporated)
    Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.4.194 - Adobe Systems, Inc.)
    Amazon Kindle (HKCU\...\Amazon Kindle) (Version: 1.15.0.43061 - Amazon)
    AnyDVD (HKLM-x32\...\AnyDVD) (Version: 7.3.5.0 - SlySoft)
    Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
    Apple Mobile Device Support (HKLM\...\{7446FE8D-C1F9-4D42-AAAE-5DBCE58605A6}) (Version: 6.0.0.59 - Apple Inc.)
    Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
    Bejeweled 3 (HKLM-x32\...\WTA-08b26a72-806c-4713-8536-24189e9dd1d1) (Version: 2.2.0.97 - WildTangent) Hidden
    Blackhawk Striker 2 (HKLM-x32\...\WTA-3ed9bdd0-94d7-4988-928f-843e3a7cb30c) (Version: 2.2.0.95 - WildTangent) Hidden
    Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
    CCleaner (HKLM\...\CCleaner) (Version: 5.16 - Piriform)
    Chuzzle Deluxe (HKLM-x32\...\WTA-755a2261-8242-4ff0-97c3-bfa0dd3e0e72) (Version: 2.2.0.95 - WildTangent) Hidden
    Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
    Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
    Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
    CloneDVD2 (HKLM-x32\...\CloneDVD2) (Version: 2.9.3.3 - Elaborate Bytes)
    Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
    Cox TV Connect (HKLM-x32\...\{EA86FAE4-25FE-48B1-89E6-24D51B47C2B1}) (Version: 11.53.00 - Cox Communications)
    Cradle of Rome 2 (HKLM-x32\...\WTA-1828eaed-a982-49f3-ab2d-cd7c0a2d36ad) (Version: 2.2.0.98 - WildTangent) Hidden
    CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)
    CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3416 - CyberLink Corp.)
    CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3302 - CyberLink Corp.)
    Defraggler (HKLM\...\Defraggler) (Version: 2.21 - Piriform)
    Dora's World Adventure (HKLM-x32\...\WTA-177712c4-86ea-41d4-a4f1-bfd0769d6983) (Version: 2.2.0.95 - WildTangent) Hidden
    Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
    ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E1ACF120-CD69-47F0-B202-9A4B95C436D8}) (Version: 5.1.5 - Hewlett-Packard)
    Farm Frenzy (HKLM-x32\...\WTA-a40a78e5-ac3f-45c4-9087-be8b39d64da6) (Version: 2.2.0.98 - WildTangent) Hidden
    Farmscapes (HKLM-x32\...\WTA-8c4dd470-48dc-4af9-b7cf-eeb683f014f1) (Version: 2.2.0.98 - WildTangent) Hidden
    FileHippo App Manager (HKLM-x32\...\FileHippo.com) (Version: - FileHippo.com)
    Final Drive Fury (HKLM-x32\...\WTA-6166d239-330f-426c-b0cb-cf36671c2daf) (Version: 2.2.0.95 - WildTangent) Hidden
    Folder Password Expert 2.2 (HKLM-x32\...\Folder Password Expert 2.2_is1) (Version: - ZQS Software Team)
    Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
    Hoyle Card Games (HKLM-x32\...\WTA-41875a82-cd51-4e5a-9bc3-8615b82c0800) (Version: 2.2.0.95 - WildTangent) Hidden
    HP 3D DriveGuard (HKLM-x32\...\{07F6DC37-0857-4B68-A675-4E35989E85E3}) (Version: 6.0.15.1 - Hewlett-Packard Company)
    HP CoolSense (HKLM-x32\...\{394B14EA-B072-4440-9510-87797CB12371}) (Version: 2.20.21 - Hewlett-Packard Company)
    HP Documentation (HKLM-x32\...\{5B6F604A-7144-40C1-B73C-20781779B944}) (Version: 1.1.0.0 - Hewlett-Packard)
    HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
    HP Quick Launch (HKLM-x32\...\{E5823036-6F09-4D0A-B05C-E2BAA129288A}) (Version: 3.0.6 - Hewlett-Packard Company)
    HP Setup (HKLM-x32\...\{438363A8-F486-4C37-834C-4955773CB3D3}) (Version: 9.1.15430.4033 - Hewlett-Packard Company)
    HP Software Framework (HKLM-x32\...\{DB97D0DE-0AA1-413C-8398-92C7FA3F4A67}) (Version: 4.6.13.1 - Hewlett-Packard Company)
    HP Support Assistant (HKLM-x32\...\{3AF15EEA-8EDF-4393-BB6C-CF8A9986486A}) (Version: 7.3.35.20 - Hewlett-Packard Company)
    HP Support Solutions Framework (HKLM-x32\...\{CE7447C2-EF12-4EF3-BE51-BFC3B049C0F6}) (Version: 12.3.11.29 - HP)
    ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
    Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
    Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3325 - Intel Corporation)
    Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.1.1000 - Intel Corporation)
    Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.1.28 - Intel Corporation)
    iTunes (HKLM\...\{1493B2AE-0261-47D2-B1AA-F4DAD0F6C48B}) (Version: 10.7.0.21 - Apple Inc.)
    Jasc Paint Shop Photo Album (HKLM-x32\...\{B76D4A7F-FF11-4420-947C-C3AD624B9DBA}) (Version: 4.0.3 - Jasc Software, Inc.)
    Jasc Paint Shop Pro 8 (HKLM-x32\...\{81A34902-9D0B-4920-A25C-4CDC5D14B328}) (Version: 8.01.0000 - Jasc Software Inc)
    Jasc Paint Shop Pro 8.10 Update Patch (HKLM-x32\...\Jasc Paint Shop Pro 8.10 Update Patch) (Version: - )
    Jewel Match 3 (HKLM-x32\...\WTA-b9accb18-f44c-4490-bf38-3a4f9de4cc69) (Version: 2.2.0.98 - WildTangent) Hidden
    Jewel Quest Mysteries: The Seventh Gate Collector's Edition (HKLM-x32\...\WTA-df4ec502-6ee3-4837-8b46-136ebe5856e4) (Version: 2.2.0.98 - WildTangent) Hidden
    John Deere Drive Green (HKLM-x32\...\WTA-4db290b1-d4ed-49fd-bf49-3ca2b8ce24bd) (Version: 2.2.0.95 - WildTangent) Hidden
    Luxor HD (HKLM-x32\...\WTA-9fc79882-647d-4e47-a52a-8cc1fdf869c4) (Version: 2.2.0.98 - WildTangent) Hidden
    Mah Jong Medley (HKLM-x32\...\WTA-44cd4c07-195b-45ba-9172-377920fd8677) (Version: 2.2.0.95 - WildTangent) Hidden
    Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
    Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
    Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
    Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
    Microsoft Office Professional Edition 2003 (HKLM-x32\...\{91110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
    Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Mozilla Firefox 46.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 46.0 (x86 en-US)) (Version: 46.0 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 46.0.0.5948 - Mozilla)
    opensource (HKLM-x32\...\{3677D4D8-E5E0-49FC-B86E-06541CF00BBE}) (Version: 1.0.14960.3876 - Your Company Name) Hidden
    Password Generator 2.1.1 (HKLM-x32\...\Password Generator 2.1.1_is1) (Version: - ZQS Software Team)
    Penguins! (HKLM-x32\...\WTA-0ec41e64-b859-4401-bd34-a5fe2a7d87bd) (Version: 2.2.0.98 - WildTangent) Hidden
    Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-dde177b0-56b4-4506-a57f-244abfac8fcb) (Version: 2.2.0.98 - WildTangent) Hidden
    Poker Superstars III (HKLM-x32\...\WTA-8fffb52e-dbaf-4001-8579-8f4f0279d7be) (Version: 2.2.0.95 - WildTangent) Hidden
    Polar Bowler (HKLM-x32\...\WTA-06d8426f-1ee0-423b-a00a-fde1fd66234d) (Version: 2.2.0.97 - WildTangent) Hidden
    Polar Golfer (HKLM-x32\...\WTA-5aa9843f-a5a9-482f-8503-1d0665c1dcdb) (Version: 2.2.0.98 - WildTangent) Hidden
    Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 1.1.9200.23 - Realtek Semiconductor Corp.)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.75.827.2013 - Realtek)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7404 - Realtek Semiconductor Corp.)
    REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.13.1216 - REALTEK Semiconductor Corp.)
    Recuva (HKLM\...\Recuva) (Version: 1.52 - Piriform)
    RollerCoaster Tycoon 3: Platinum (HKLM-x32\...\WTA-b1a4042b-10e1-4ff4-baa8-6705d59a97c4) (Version: 2.2.0.98 - WildTangent) Hidden
    SnagIt 8 (HKLM-x32\...\{B6F0BE9B-41D7-45A2-9A76-D3DB1A89EC6A}) (Version: 8.2.2 - TechSmith Corporation)
    Sophos Anti-Rootkit 1.5.20 (HKLM-x32\...\Sophos-AntiRootkit) (Version: 1.5.20 - Sophos Plc)
    Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
    SpywareBlaster 5.4 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.4.0 - BrightFort LLC)
    StorageCraft ShadowProtect (HKLM-x32\...\ShadowProtect) (Version: 5.1.5.33811 - StorageCraft Technology Corporation (STC))
    SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1216 - SUPERAntiSpyware.com)
    swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.6.2 - Synaptics Incorporated)
    Torchlight (HKLM-x32\...\WTA-6437cf93-ad55-4441-8752-17f318858cf2) (Version: 2.2.0.98 - WildTangent) Hidden
    Tweaking.com - Registry Backup (HKLM-x32\...\Tweaking.com - Registry Backup) (Version: 1.6.9 - Tweaking.com)
    Ultra Defragmenter (HKLM-x32\...\UltraDefrag) (Version: 7.0.0 - UltraDefrag Development Team)
    Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version: - WildTangent) Hidden
    Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WTA-8184a41f-45c3-478f-a142-93f0f5f6e840) (Version: 2.2.0.98 - WildTangent) Hidden
    WildTangent Games App (HP Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.5.36 - WildTangent) Hidden
    WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 33.6.2015.18 - Ruiware)
    Zuma's Revenge (HKLM-x32\...\WTA-8b34c450-4523-4a4a-96c8-8215aabb508e) (Version: 2.2.0.98 - WildTangent) Hidden

    ========================= Memory info: ===================================

    Percentage of memory in use: 26%
    Total physical RAM: 8126.3 MB
    Available physical RAM: 5944.51 MB
    Total Virtual: 16250.78 MB
    Available Virtual: 14025.16 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:342.55 GB) (Free:273.55 GB) NTFS
    2 Drive d: (LAPTOP DATA) (Fixed) (Total:333.89 GB) (Free:310.04 GB) NTFS
    3 Drive i: (Recovery) (Fixed) (Total:21.9 GB) (Free:2.33 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\GC-HP15T

    Administrator George Guest

    ========================= Restore Points ==================================

    02-04-2016 14:19:34 4-2-16 Manual Restore Point
    05-04-2016 00:18:37 Windows Update
    08-04-2016 15:58:04 Windows Update
    09-04-2016 14:06:29 4-9-16 Manual Restore Point
    12-04-2016 01:40:20 Windows Update
    13-04-2016 23:09:10 Windows Update
    15-04-2016 14:32:54 Installed HP Support Solutions Framework
    15-04-2016 14:47:02 Installed REALTEK PCIE Wireless LAN Driver
    16-04-2016 22:24:39 4-16-16 Manual Restore Point
    17-04-2016 12:45:01 Windows Update

    **** End of log ****

  9. #8
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,175
    Points
    1308

    Default

    Hello,

    Not seeing any immediate problem. The adapter Realtek-RTL8188EE does appear to have a bit of a history though see below. Is there anything there that might shed light

    Realtek RTL8188EE adapter wifi problem - Page 2 - HP Support Forum - 4066638

  10. #9
    Member Putts's Avatar
    Join Date
    Jan 2007
    Location
    Noble, OK
    Posts
    266
    Points
    6

    Default

    I read thru alot of those posts. Most of them seem to be talking about slow down load times. I don't have that problem altho I using the same driver version (2012.6.1218.2013) that many of them talk about. My problem is having to refresh the network and/or not being able to access the internet even tho my computer says I'm connected. I could try some of the driver versions that are mentioned but I feel like I'd be shooting in the dark & I not that computer savvy so I could dig myself a hole. I have thought about upgrading to Win 10 but I'd be doing so using the same network adapter because I don't want to have to buy a new laptop. Any suggestions?

  11. #10
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,175
    Points
    1308

    Default

    Have you thought about checking with you Internet Service provider since the problem appears across both computers, usually they say the problem is on your end though.

    Is this the driver you downloaded ?
    Drivers & Software - HP Support Center.

    We might consider trying different driver versions.

    I would not up grade to Win 10 just yet.

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