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  1. #1
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    Default Been a long time since I've had to pester you. This notice keeps popping up on my IE

    Whenever I open my Internet Explorer I get this notice that pops up about a "script error". It doesn't matter if I click "yes" or "no" or just X it out it just comes back. Its been going on for several months now; and sometimes I even have to reboot the PC to stop it.
    I don't think its a virus or anything. I just don't know how to get rid of it.
    It doesn't do this ALL the time; but a lot of the time.

    I've attached a picture of it, and I'm hoping you can help me get rid of it.

    Thanking You,

    Alyce

    17408220_10154288716502143_2075272356_o.jpg


    I hope this attached correctly.

  2. #2
    Member Spyware Fighter zep516's Avatar
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    Hello,

    Try resetting IE.
    To do that see link below
    https://www.howtogeek.com/171924/how...ault-settings/

  3. #3
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    thank you zep516, I will do this as soon as I get back from class this afternoon. In the meantime, thank you so much for your advice and such a quick response.
    I'll let you know how this works

    thanks again,

    Alyce

  4. #4
    Member Spyware Fighter zep516's Avatar
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    you're welcome !

    If that does not work we can run a few scans here's the first one to do.

    Next

    Please download adwCleaner to your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click the Scan button and wait for the process to complete.
    • Click the logfile button and the log will open in Notepad.
    • Click on the Clean button follow the prompts.
    • A log file will automatically open after the scan has finished and the PC has rebooted.
    • Please post the content of that log file with your next answer.
    • The report will be saved in the C:\AdwCleaner folder.

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  6. #5
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    Thank you so much zep516. I've read the instructions several times on how to reset my IE. Sometimes I feel like I have my hand on the
    button to launch the missile. As soon as I gather up my courage I will do this. In the meantime I wanted to thank you for your help. I just wish I wasn't such a chicken.

    Alyce

  7. #6
    Member Spyware Fighter DonnaB's Avatar
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    Hi Alyce,

    Did you follow the instructions to run the AdwCleaner scan zep516 provided in his last post? That could eliminate the possibility of having to reset IE to defaults, which, by the way, is not really such a big deal. AdwCleaner can cleanse the browser of whatever was installed that is causing the popups.

    Donna
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

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  9. #7
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    Zep516 and Donna, I want to thank you both so much for all your help. I just ran the adwCleaner twice. The first time it got all the way to the end almost and quit; and I ran it again. I just love this program and will keep it on my desktop forever. The first time thru it found a LOT of issues, the second time it showed just 2 which I cleaned.
    This was way less scary the redoing the IE program (I really suck at that).

    I'll let you know how the cleaning worked as far as the script error problem I was getting. I wanted to get back with you both and thank you so much.

    Alyce

  10. #8
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    Hi again,

    I've run the adWare cleaner several times. I'm thinking the only way I'll get rid of this problem is by using Zep516s' path to get rid of it. I wish you guys were here:-( .
    This may take a while; but I'll let you know as soon as I can get someone here to give me a hand.

    Thanking you,

    alyce

  11. #9
    Member Spyware Fighter zep516's Avatar
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    Hello,

    I'd like to see that log file from adwcleaner, that gives me an idea of how much junk was removed and if other cleaning would be necessary

  12. #10
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    I saved the first scan that had quite a few problems. It's pretty long. There were just 2 on the second scan and they have since been removed. I ran the program 4 times in one day.

    Alyce
    Attached Files

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